Wendy’s and Burger
King follow the menu rule book. Digging out of a quagmire of its own making
Burger King did what QSR’s do with menu and marketing innovation COPY. Copy-cat marketing and menu innovation is
nothing new at Burger King or Wendy’s but once you have fallen behind from lack
of innovation copy-cat actions don’t help unless you operate in a duopoly. (The
burger sector is no duopoly.)
Recycled menu
ideations and marketing positioning come in most cases from recycled marketing
and menu innovation team members. If you
look as the top 25 restaurant chains and note how many have menu developers
that have had multiple 2, 3, or 4 year stints at other restaurant chains. You will note that same is true with the
marketing VP’s. Why did they leave the
other firm’s? Results did not provide
the “lift” or level of innovation needed to meet consumer demand, yet here they
are again.
Chain restaurant
CEO’s are to blame. Most follow the
golden rule of CEO’s” DO NO HARM”. There
is a difference in risk and calculated innovational risk. Consumer respond positively to new products
even when they are a “bust”. Remember
McLean, bust; but the hallo of buzz created around the McLean drove trial and
then anticipation for what might be next.
Yes, I know that’s McDonalds.
You’re not nor will you ever be if all you do is copy. Be not afraid
reach out of the box or comfort zone. Success does leave clues.
The ready-2-eat and
heat-N-eat fresh food niche is booming because high quality fresh prepared food
is being offered in new avenues of distribution. It’s time that restaurants look at menus as
an avenue of consumer communication and consumer relevance. If you would not by a knock off Rolex why
would you by a knock off burger? Drive
consumer in not away with your menu.
Need Help? Grocerant@q.com
Outside eyes can
deliver top line sales and bottom line profits.
Invite Foodservice
Solutions® to complete a grocerant program assessment, brand, product placement
or positioning assistance. Since 1991 Foodservice Solutions® of Tacoma, WA has been the global
leader in the Grocerant niche visit Facebook.com/Steven Johnson,
Linkedin.com/in/grocerant or twitter.com/grocerant
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