While
legacy food retailers the ilk of Wendy’s, Chevy’s, KFC, Albertsons, Safeway and
Rite Aid sputter to be a consumer relevant place; Starbucks has moved beyond
the “third place” for consumers too everyplace for consumers.
When food
retailers think success, they must think Starbucks. In the beginning Howard Schultz wanted
consumers to think of Starbucks as the “third place” home, work and
Starbucks. Howard simply did not stop
there, today Starbucks is everywhere.
Utilizing a
local relationship with Seattle based Coinstar, Starbucks (Seattle Best Coffee
division) will begin placing kiosks around the United States this summer
positioning itself to sell coffee. I say,
LOT’s of coffee.
With 20% of
sales now coming from food the addition of La Boulange will prove valuable in
existing coffee houses but even more valuable as a new line of Consumer
Packaged Goods. Starbucks will elevate this brand, educate the consumer and
exploit a qualitative point of differentiation.
Just in
case you missed it, Socialbakers a social media and digital analytics firm
found that Starbucks is among the top five companies globally in terms of
Facebook fans.
Watch for
more in the area of sustainability, additional fare trade coffee, less
packaging with prolonged shelf life and new marketing that will ask consumers
to bring in a reusable cup. These are
not trends for Starbucks they are values.
Let us not
forget the home. Starbucks has shipped
more than 230 million k-Cups since it began selling the pods last year at
supermarkets and retailers. Then for home and on the go there are two new Frappuccino’s
this spring.
Many legacy
food retailers continue to practice brand protectionism, stifle the brand while
diminishing consumer relevance.
McDonalds and Starbucks are two companies that understand the consumer
is dynamic not static. Brands must be
dynamic, evolving with the consumer.
Starbucks is growing its brand value with the consumer are you? Do you understand vertical brand integration
as well as Starbucks?
Invite Foodservice
Solutions® to complete a grocerant program assessment, brand, product placement
or positioning assistance. Since 1991 Foodservice Solutions® of Tacoma, WA has
been the global leader in the Grocerant niche visit Facebook.com/Steven
Johnson, Linkedin.com/in/grocerant or
twitter.com/grocerant.
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