The tale of market share capitulation
by Yum Brands KFC could be a ‘foot-long’ on this page but we don’t need that
much space. The growth of Chick-fil-A from an also ran to the number one
chicken restaurant in the United States say’s a lot. However when you add in the year or year
sales store sales increases and new store growth that Popeyes Louisiana Kitchen
has been recording the past five years say’s even more.
The growth of both Chick-fil-A and
Popeye’s Louisiana Kitchen over the last eight years has been enough to create
the undercurrents of discontent within the ranks of longtime KFC
franchisees. In fact since 2011 alone “KFC’s
unit count has fallen by about 8.6 percent, when the company had 4,780
locations. At the end of last year it had 4,370 units according to Nation’s
Restaurant News.
The one thing that is painfully clear
is Yum Brands oversight of KFC has been unremarkable. What is the cost of being
an unremarkable franchisor in 2015? It’s
looks to us as if it is $185 million.
Yes, $185 Million is how
much Yum Brands
agreed to invest in KFC marketing in the U.S. in a deal with franchisees that
will give the Louisville, Ky.-based franchisor control over domestic marketing.
Wow, turn over control of marketing after eight years of being unremarkable?
Well maybe Yum Brands has come up with
some consumer focused innovation that will help propel KFC back into the Number
One Spot for restaurant branded Chicken chains and is going to use the $185 for
sending out that message. We don’t think that is the case. At any rate at this
point what do the franchisees have to lose?
After all KFC is making progress domestic
same-store sales rose 7 percent in the first quarter ended March 21, 2015. How
did they that do? With innovative
copycat marketing! Yes, don’t be shocked after eight years of trial and
error. KFC simply copied Subway’s $5
Dollar Food-Long success. It’s true.
Yum CEO Greg Creed attributed much of
the sales performance to “KFC’s $5 Fill-Up Box, which offers a choice of items,
plus side dishes and a drink, for $5”. What can we say it’s remarkable that after
eight years trial and error that they leveraged copycat marketing at all? No,
that’s not remarkable either. Copycat marketing
does work. They teach that in marketing 101, obviously someone at KFC remembered
that they took the course.
After eight years KFC joined the ranks
of every other QSR that has run the $5 price point promotion and found success.
I for one am please. Now it just might
be time to vertically integrate the 5 P’s of food marketing into KFC brand
messaging with some authentic innovation and they might have something.
Howard Johnson’s, Burger Chef, Bob
Evans, Steak and Ale, all are names of restaurants that regular readers of this
blog are familiar, all suffered from being unremarkable. Don’t let it happen to
you! Keep Looking A Customer Ahead. If you need outside eyes, remember we are
here just for that. KFC was one of the earliest Grocerants, while the niche is
booming they have fallen away? How did
it happen?
Don’t let your brand get left behind. Success
does leave clues outside
eyes can deliver inside sales. Get a grocerant SWOT analysis a grocerant
Scorecard and start Looking A Customer Ahead. For
more Visit www.FoodserviceSolutions.us or http://www.linkedin.com/in/grocerant or
twitter.com/grocerant Call: 1-253-759-7869 today or Email Steve@FoodserviceSolutions.us .
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