Restaurant
customer migration has been difficult for chain restaurants lacking differentiation. While Millennials are seeking food discovery,
others are simply tired of the same old same old. Foodservice Solutions® Grocerant Guru™ Steven Johnson says “Differentiation does not mean
different rather it means familiar with a twist and today that twist must be
clearly defined and noticeable.” I ask do you have “Braggability’?
In Henry Ford’s 1922
autobiography “My Life and Work” he famously remarked, “Any
customer can have a car painted any color that he wants so long as it is
black.” In this statement, Ford the pioneer of the assembly line was stating
that mass producing the same product in large numbers was the secret to keeping
prices low.
There is one problem all things
being equal, people like to have things that are made just for them.
Foodservice Solutions® Grocerant Guru™ continually reminds us that the consumer
is dynamic not static. That helps explain the evolving retail demand for a food
platform that includes convenient meal participation, differentiation
and individualization.
Today, eating-out while eating-at-home, take-out food, and meal
component bundling are leading ways in which people are looking to
differentiate themselves, simplify their lives, and same time.
Prior to 2005 no one would have
thought that the future of food was not a chain restaurant. Streets were lined with Look-a-Like
Menu-a-Like steakhouses, Fern Bars, Quick Service Restaurants, and food courts
in every mall and city in the United States.
Not any longer today the Grocerant
Niche fresh prepared food has caught on fire. Once considered
uniquely American the grocerant niche is booming in Europe, Asia, Australia,
and Africa of late. Universal
commonalities of time saving, lack of cooking skill-set, meal component bundling
have taken root. If your company is not evolving fast it’s simply put madness.
Today fresh food has become about
discovery, simplicity, and transparency fresh food fast without the labels of
ingredients that no one wants to pronounce let alone understand. New unique
venues and menus are two of the biggest drives companies the ilk of Pinkies
Liquor stores, Green Zebra Grocery is much more than a C-store, Platted is a global Meal Kit success
story driving new trends. Each has ‘Braggability, they are different, notable
driving non-traditional meals outlets and occasions to social consumption
acceptance.
Is your restaurant experiencing
positive customer counts? Are you
catering to diners who are looking for differentiation? Do you have a look
alike / copycat menu?
Non-traditional food retailers
that serve great food in unusual surroundings offer a side of ‘Braggability’ while
creating a social buzz that is becoming a roar.
More and more that ‘Braggability’ is in the form of Ready-2-Eat and
Heat-N-Eat fresh prepared food companies the ilk of Ikea, Wegmans, New Season Market. The restaurant business is
famously Look-a-Like Menu-a-Like outlets.
What do you give your customers to talk about? Boast about? What’s
New? Fresh Food is New, Local is New.
So think about it. Does your
restaurant have ‘Braggability’? How do you package your food? How do you
package a meal? Is the meal you offer
today the same as it was ten years ago? If so them maybe your restaurant is
running more like yesterday that today.
Create ‘Braggability’ it’s simple it will make you noticed by new
customers and notable by your current customers.
Are you trapped doing what you
have always done and doing it the same way?
Interested
in learning how Foodservice Solutions®
FIVE P’s of Food Marketing can edify your retail food brand while
creating a platform for consumer convenient meal participation, differentiation
and individualization? Email us
at: Steve@FoodserviceSolutions.us or visit: www.FoodserviceSolutions.us for more information.
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