Regular readers of this blog know we have been talking
a lot again about time, time starved parents, and fresh food fast. Well, you guessed it that is at the heart of
the grocerant niche. According to Steven
Johnson, Grocerant Guru® at Tacoma, WA based Foodservice
Solutions®
integrating technology to improve new points of distribution so fresh food fast
becomes even faster; should be top of mind for all food retailers.
So, when Panera announced it
plans to edify curbside pick-up experience with the launch of Panera Curbside,
a geofence-enabled service that allows guests to safely and easily get their
favorite Panera meals served straight to their car our team knew we had to share
a success clue.
So, for customers who opt-in to Panera
Curbside, the bakery-cafe will be notified automatically when the guest arrives
creating an easy, frictionless way to get your freshly-prepared Panera
favorites.
With seasonal favorites like Strawberry
Poppyseed Salad and Summer Corn Chowder back on the menu, guests have a great
reason to try a curbside version of their usual Panera Date. Order for Panera
Curbside, pull up, and we will quickly bring your freshly prepared
favorites out to you.
Niren Chaudhary, Panera CEO looking a
customer ahead stated, "In the new world as it emerges, we are
focused on how we can best serve our customers and meet them where they are.
Our latest technology and Wi-Fi capabilities, combined with enhanced protective
measures at bakery-cafes, make Panera Curbside a frictionless way to continue
to enjoy the Panera experience you know and love."
It's easy to order Panera Curbside from
the Panera app or online:
·
Step 1:
Choose your meal and order for Panera Curbside
·
Step 2:
Tell us in the ''Special Instructions'' the make, model and color of the
vehicle you'll arrive in.
·
Step 3:
Park in the parking lot and for those who opt-in, we'll bring your order out to
your car upon arrival without any action needed. Those who don't opt-in to the
service just need to tap ''I'm here'' in the MyPanera app or order confirmation
email upon arrival.
If you're on-the-go or just not quite
ready to come in, Panera Curbside is an easy way to get a wholesome meal
everyone will love. Panera continues to take extraordinary steps to continue to
serve our communities, with additional safety precautions being taken in order
to open up select restaurants with a "to-go" only model, including:
·
Enhanced cleaning and handwashing
procedures in all bakery-cafes
·
Ongoing plexiglass barrier installations
in Panera cafes + drive-thru's
·
Masks distributed to and worn by all
associates
·
Hand sanitizer available in all cafes at
each entryway
·
Social distancing measures clearly
articulated in each cafe with signage / floor decals
·
Thermometers at all cafes to enable thorough
pre-shift wellness checks
·
Social distance enabled between our
ordering kiosks and adding anti-microbial screens
·
Contactless curbside pickup and delivery
options for customers
Foodservice
Solutions® team is here to help you drive top line sales and bottom-line
profits. Are you looking a customer ahead?
Visit GrocerantGuru.com for more information
or contact: Steve@FoodserviceSolutions.us Remember success
does leave clues and we just may the clue you need to propel your continued
success.
No comments:
Post a Comment