Success does leave clues and Alimentation Couche-Tard Inc. has not
become a global leader without picking up many of the best success clues from
around the world and incorporating them into their system according to Steven
Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.
Grocerant niche Ready-2-Eat and
Heat-N-Eat fresh prepared food continues to drive top line sales and
bottom-line profits in every sector of retail foodservice today. Couche-Tard
has followed the grocerant niche success steps and is now going to use grocerant
niche Ready-2-Eat and Heat-N-Eat fresh prepared food to drive customer
migration, top-line sales and bottom-line profits in North America at its Circle K
unit.
Couche-Tard President and CEO Brian
Hannasch calls the new program, "Fresh Food Fast," presents a
significant organic-growth opportunity, with expectations for both top-line and
margin improvement”
Hnnasch continued, "We continue to
be excited about its potential. In markets where the new program has been available,
customer feedback has been very positive, and both food unit sales and overall
sales in the stores with the program have significantly outpaced comparable
sales at other stores in those same markets,"
As the world entered the coronavirus
pandemic, Couche-Tard moved quickly to cut costs, but not for the hot grocerant
niche Ready-2-Eat and Heat-N-Eat fresh food fast program. We must note that the parent
company of Circle K did hit the pause button temporarily on rolling out the
program because, according to Hannasch, Couche-Tard did not think "it
was prudent" to allow sampling or to conduct training during the health
crisis.
Circle K continues to roll out its
on-demand coffee program. The U.S. rollout is now complete, and Couche-Tard has
shifted its focus to rolling it out across Europe, according to the chief
executive, who added that the espresso-based beverage equipment was
deployed with 450 machines during the fourth quarter.
Also in Europe, its Froster frozen
dispensed beverage program is now available at more than 200 stores. The
program has been a Circle K mainstay in North America.
So, Couche-Tard's network comprised close
to 9,414 c-stores throughout North America, including 8,221 stores
with road transportation fuel. Close to 2,350 stores are operated under the
Circle K banner in 15 other countries and
territories, bringing the worldwide total network to close to 14,500
stores. Are you looking for success clues to drive your business?
Success does
leave clues. One clue that time and time again continues to resurface is “the
consumer is dynamic not static”. Regular
readers of this blog know that is the common refrain of Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice
Solutions®. Our Grocerant Guru® can help your
company 253-759-7869.
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