The consumers is
dynamic not static. Retailers need to be
as dynamic as consumers if they want to maintain relevance according to Steven
Johnson, Grocerant
Guru® at Tacoma, WA based Foodservice
Solutions®.
CVS understand the dynamic shift in demographics
and consumer demand for fresh food products and is focusing on growing its
Hispanic-focused CVS
Pharmacy y mas chain, with a special emphasis on grocery to drive
incremental customer relevance and year over year same store sales growth according
to Johnson.
CVS is opening 12 more CVS
Pharmacy y más stores, this time in New York and New Jersey. The stores are
designed to provide a one-stop shop for consumers looking for food, beauty
and other merchandise, with more than 1,500 grocery products from Hispanic
brands such as Iberia Foods, Yaucono, Fabuloso, Tio Nacho, Pilon and Café
La Llave.
Mayra Boitel, VP, chief merchant of
alternative formats at CVS Health stated, “Our CVS Pharmacy y más stores have
been hugely beneficial to providing a more inclusive environment and
value-based personalized selection for our Hispanic customers,” … “Customers
can access familiar brands they already know and love, speak with a bilingual
staff who can clearly answer any questions about their medication regimen, and
easily navigate throughout the store to find what they need quickly. We
understand our Hispanic customers are looking for more personalized shopping
experiences and we’re eager to deliver in these markets and make them feel at
home while they pick up their essentials.”
Since 2015, CVS Pharmacy has opened more
than 200 CVS Pharmacy y más locations in more than 90 cities across California,
Florida, Nevada, Oklahoma, Texas and Puerto Rico now they are elevating the platforms
success to the Northeastern U.S..
CVS Pharmacy, the retail division of CVS
Health, is America's leading retail pharmacy with nearly 10,000 locations,
including over 1,700 pharmacies inside of Target and Schnucks grocery stores. They have learned how to evolve with customer
relevance and fresh food? You can
to? Want to learn how?
Success does
leave clues. One clue that time and time again continues to resurface is “the
consumer is dynamic not static”. Regular
readers of this blog know that is the common refrain of Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice
Solutions®. Our Grocerant Guru® can help your
company 253-759-7869.
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