The Fast Casual craze that
industry publications are continually writing about is it a trend or a media
fad? Many legacy restaurant consulting
firms keep selling syndicated studies informing you how many legacy industry
metric benchmarks tilt in favor of “Fast Casual” including in the pizza sector.
Are they correct?
One company wanted to look
at consumer
behavior today in hopes of forecasting success within the pizza sector
tomorrow. Most syndicated studies measure
yesterday’s metrics that are simply not consumer relevant today.
In a recent syndicated
study titled 2014 Pizza Consumer Trend Report found that “75% of consumers eat
pizza twice a month or more often, and consumers report an average of 3.4 pizza
occasions per month. What’s missing is pizza customer behavior.
In a new study conducted by
the mystery-shopper firm A Closer Look
found that “despite the proliferation of
entrants in the largely on-premise better-pizza market, 80 percent of consumers
prefer their pizza for takeout or delivery”
While regular readers of industry trade
publications keep reading how Fast Casual everything including Pizza is the
answer to the world problems, restaurant industry customer counts are in
decline including at once touted fast casuals.
Newbie’s entrepreneur’s hoping to become the
Chipotle of the pizza sector looking for a strong lunch business to drive
success in the Fast Casual sector, may be dismayed to learn that “89% of pizza orders today are
placed for dinner” the A Closer Look
survey of 2,000 consumers found.
The long term sustainability of Fast Casual Pizza
requires monumental movement in consumer behavior, in consumer attitudes and
shopping patterns. What is clear is the Ready-2-Eat and Heat-N-Eat fresh
prepared pizza space is strong and pizza consumers continue to focus, and favor
the 5 P’s: Product, Packaging,
Placement, Portability and Price. Legacy chains the ilk of Domino’s, Papa
Murphy’s, Little Caesars, and Papa John’s are not in threat any time soon.
What is clear is consumers in the casual / fast
casual dining space may trade burger frequency for pizza when available. The
opportunity for Blaze, Perfect Pie, and others is bright, but not near as
bright as it is for legacy chains that cater to consumers preferred day-parts,
portability, and price competitive positioning.
www.FoodserviceSolutions.us
specializes in outsourced business development. We can help you
identify, quantify and qualify additional food retail segment opportunities or
a brand leveraging integration strategy. Foodservice Solutions of Tacoma WA is the global leader in the Grocerant niche since
1991
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