Restaurant customer migration has been difficult
for chain restaurants lacking differentiation.
While Millennials are seeking food discovery, others are simply tired of
the same old same old. Foodservice Solutions® Grocerant Guru™ Steven Johnson says
“Differentiation does not mean different rather it means familiar with a twist
and today that twist must be clearly defined and noticeable.” I ask do you have
“Braggability’?
In Henry
Ford’s 1922 autobiography “My Life and Work” he famously remarked, “Any
customer can have a car painted any color that he wants so long as it is
black.” In this statement, Ford the pioneer of the assembly line was stating
that mass producing the same product in large numbers was the secret to keeping
prices low.
There is
one problem all things being equal, people like to have things that are made
just for them. Foodservice Solutions® Grocerant Guru™ continually reminds us
that the consumer is dynamic not static. That helps explain the evolving retail
demand for a food platform that includes convenient
meal participation, differentiation and individualization.
Today,
eating-out while eating-at-home, take-out food, and meal component bundling are
leading ways in which people are looking to differentiate themselves simplify
their lives, and save time.
Prior to
2005 no one would have thought that the future of food was not a chain
restaurant. Streets were lined with
Look-a-Like, Menu-a-Like Steakhouses, Fern Bars and grills, Quick Service
Restaurants and food courts in every mall and city in the United States.
Not any
longer, today the Grocerant Niche fresh prepared food has caught on fire. Once
considered uniquely American the grocerant niche is booming in Europe, Asia,
Australia, and Africa of late. Universal
commonalities of time saving, lack of cooking skill-set, meal component bundling
have firmly taken root.
It has become
about discovery, simplicity, and transparency fresh food fast without the
labels of ingredients that no one wants to pronounce let alone understand. New
unique venues and menus are two of the
drivers for companies the ilk of Pinkies Liquor stores, Wawa, Sheetz,
and Hello-Fresh a global Meal Kit
success story driving new trends. Each has ‘braggability, they are different,
notable driving non-traditional meals sales and delivering new meal occasion
points of fresh food distribution.
Is your
restaurant experiencing positive customer counts? Are you catering to diners who are looking
for differentiation? Do you have a look alike / copycat menu? What are your points of ‘braggability’?
Non-traditional
food retailers that serve great food in unusual surroundings offer a side of
‘braggability’ while creating a social buzz that is becoming a roar. More and more that ‘braggability’ is in the
form of Ready-2-Eat and Heat-N-Eat fresh prepared food. The restaurant business
is famously filled with Look-a-Like, Menu-a-Like outlets. What do you give your customers to talk
about? Boast about?
So think
about it. Does your restaurant have ‘braggability’? How do you package your
food? How do you package a meal? Is the
meal you offer today the same as it was ten years ago? If so them maybe your
restaurant is running more like yesterday that today. Create ‘braggability’ it’s simple it will
make you noticed by new customers and notable to your current customers.
Are you
trapped doing what you have always done and doing the same way. Interested in learning how Foodservice
Solutions 5P’s of Food Marketing can edify your retail food brand while
creating a platform for consumer convenient meal participation, differentiation
and individualization? Email us at: Steve@FoodserviceSolutions.us or visit: www.FoodserviceSolutions.us for more
information.
No comments:
Post a Comment