Restaurant
sector sales stagnation is due to evolving consumer eating styles and
preferences. At the intersection of the
consumer, technology and retail food sales we find the grocerant niche creating
and expanding points of quality food distribution. It’s at that intersection that Foodservice
Solutions® Grocerant Guru identified some universal commonalities driving
consumers buying pattern changes.
Johnson calls it “The 65 Inch HDTV Syndrome”.
The
grocerant niche is the result of the blurring line between restaurants, grocery
stores, convenience stores, and drug stores all selling fresh prepared,
portable, convenient meal solutions.
Targeted at the time-starved consumer with Ready-2-Eat or Heat-N-Eat fresh
prepared food components that are perceived “better for you”, and portioned for
one or two. Consumers like the Convenient
Meal Participation, Differentiation, Individualization / Family Customization
that these retailers offer.
Restaurateurs
need to be particularly mindful of developments within grocerant niche for they
are driving the change within the price, value, service equilibrium in retail
foodservice.
It is at
the intersection of the consumer, technology and The 5 P’s of Food Marketing:
Product, Packaging, Placement, Portability, and Price that retail food sales
competition is expanding. Driving ever greater Mix and Match bundled meal
options and new points of distribution for consumers. Consumers love the on-the-go options in fact
Zaget’s 2013 NYC Restaurant Survey found that in New York
at-home meals surpassed dining out for the first time in 30 years.
GrubHub the nation’s number one online and mobile food
ordering service data reveled that pre-game orders spiked more than 35 % for
the first four weeks of the 2012 professional football season when compared to
the same timeframe during the 2011 season.
With San Francisco, Phoenix, Oakland and Atlanta all leading the
way. “When it comes to watching football,
the best seat in the house really is at home,” stated Susanne Dawursk, GrubHub’s
brand marketing director.
More than just sports The 65 inch HDTV Syndrome
is driving customers away from frozen foods as well. In a study from Packaged
Facts, reports that sales in the $44 billion U.S. retail market for frozen
foods have been flat to declining, with nearly all dollar sales gains
attributable to inflation or new products -- not to increased consumer demand.
The study found that Preference for 57 % of consumer say fresh foods the top reason why US
consumers have not purchased frozen foods in the last three months, followed by
preference for home-cooked meals.
Fresh prepared ready-2-eat and heat-N-eat food in
non-traditional outlets poses an ever increasing threat to restaurant growth.
Want to know how to best address The 67 inch HDTV Syndrome? Contact Steven Johnson Grocerant Guru at: grocerant@q.com
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