At
the intersection of restaurants, grocery service deli’s, C-stores Tacoma, WA
based Foodservice Solutions® Grocerant Guru® Steven Johnson stated
“retailers are driving top line sales and bottom line profits as customer
momentum for grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared food
accelerates.
Regular
readers of this blog were not surprised to learn that it is Fast
Food Restaurants that now account for 79% of all restaurant visits
according to the NPD Group and they are the
most popular for but take-out and delivery as well.
Technomic found that “takeout
and delivery from fast casual, family restaurants, traditional casual dining as
well as in the retail sector all showed significant gains over the least three
years. Johnson explained that consumer
momentum for Take-Out and Delivery has been driven in large part by new
technology, in mobile ordering and adoption of the technology by Millennials.
The
Technomic report found that “Consumers aged 18-34 are the biggest users of
takeout and delivery, with half saying they order food to go more often than
they did three years ago, the report found. Among all age groups, the availability
of nearby takeout and delivery options and simply getting into the habit of
ordering in or picking up food are the factors driving most of the growth.”
Chain
Restaurants, Grocery Store Deli’s, and Convenience stores all have entered the
catering space focusing on offices, events, and homes according to our
Grocerant Guru® who stated “Corner Bakery Café, Publix Grocery stores, and
Casey’s General Store are three great examples”.
All
three of those companies focus on the customers to ensure order accuracy, food
freshness, quality, and on-time delivery.
Third party delivery companies have entered the fray advertising and
garnering incremental business for the retailer. Companies the ilk of Postmates, Caviar,
Amazon Prime (Restaurant), Grubhub, DoorDash and UberEats who is working with
McDonald’s for delivery.
What
is important is that the retail foodservice customer is evolving faster and
faster. Is your company evolving faster
and faster or are you watching to see where the customer goes. Grocerant niche Ready-2-Eat and Heat-N-Eat
fresh prepared food is the fastest growing sector of every sector of retail
foodservice today. Where are you selling
food? Who are you selling fresh food?
Are your customers migrating?
Are you trapped doing what you
have always done and doing it the same way?
Interested
in learning how www.FoodserviceSolutions.us can edify your
retail food brand while creating a platform for consumer convenient
meal participation, differentiation and individualization? Email us at: Steve@FoodserviceSolutions.us or visit: www.FoodserviceSolutions.us for more
information.
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