Fresher food faster drives sales at most
restaurants in fact 43.6% of all restaurant visits occur at a fast-food
drive-thru according to NPD. Taco
Bell has been driving new electricity into its brand with partnerships in an
effort two engage new and current customers. Taco Bell wants more customers and
is out to win the battle for share of stomach.
Steven Johnson, Grocerant Guru® at
Tacoma, WA based Foodservice Solutions® recently stated that Taco Bell excels at implementing the FIVE
Pillars of customer engagement when they think about creating a new Limited
Time Offer (LTO) or new branded invitation. With the introduction of the Naked
Chicken Chalupa at Taco Bell they are looking to reinvent its own game-changing
invention like no adversary in the chicken wars could, by testing a craveable
plant-based shell alternative. Meet the Naked Chalupa with a Crispy Plant-Based
Shell, a new menu innovation that gives vegetarian and veggie-curious fans
everywhere reasons to shell-ebrate. Think about the FIVE Pillars and how this
new partnership works:
Five Pillars of customer engagement:
1. Understand
your customers
2. Build
lasting customer loyalty
3. Create
personalized and targeted campaigns
4. Get
real-time customer feedback
5. Measure
success in revenue
Taco Bell is pushing the limits of the
status quo of what vegetarian mashups look and taste like. Thanks to the
masterminds of the Taco Bell Test Kitchen, the newest specialty is made from a
pea protein-based proprietary blend that’s breaded*, shaped into the unique
Chalupa form and then crisped to order. The shell is certified vegan by the
American Vegetarian Association and proves Taco Bell’s long-standing commitment
to ensuring more people— no matter their lifestyle — get to enjoy bold flavors
and try the latest food obsessions.
Battle for Share of Stomach
Just like the traditional Naked Chicken Chalupa, which was released onto menus earlier this month, the limited-time vegetarian counterpart takes crispy chicken creativity to the next level. It features the new shell that is then filled with lettuce, cheddar cheese, diced tomatoes and flavorful avocado ranch sauce for a mouthful of delicious goodness. As with many Taco Bell favorites, fans can customize their order to remove ingredients containing dairy or egg to make an item vegan and that rings true for the Naked Chalupa with a Crispy Plant-Based Shell.
“We’ve long been a food disruptor, and
this time is no different,” says Liz Matthews, Taco Bell's Global Chief Food
Innovation Officer. “We’ve seen our industry follow patterns of sameness, but
we understand that consumers are looking for creativity and craveability in
this space. So, whether someone is craving plant-based protein or crispy
chicken or gooey cheesiness, we have something that’s not only flavorful, but
also uniquely Taco Bell.”
The Naked Chalupa with a Crispy
Plant-Based Shell is currently testing at only one Taco Bell location (2222
Barranca Pkwy, Irvine, California) until June 27, 2021, while supplies last. It
will be priced at $3.49 plus tax, giving fans a new way to indulge at a great
value.
Taco Bell’s one-restaurant tests are a
quick and agile way for the brand to serve up unique twists on traditional
foods and fan-favorite Taco Bell menu items that push the boundaries of
innovation. The Naked Chalupa with a Crispy Plant-Based Shell joins previous
one-restaurant tests, including Crispy Chicken Wings in July 2020, Crispy
Cheese Dippers and Crispy Cheese Nacho Fries in March 2021 and, most recently,
the Cravetarian Taco in April 2021. By testing and offering a wide breadth of
craveable alternatives to meat options, Taco Bell doubles down on its pledge to
bring more innovation to the vegetarian space.
How are you creating new
electricity? Today,
new partnerships can drive sales in foodservice today as your brand is
searching for the new electricity to
help drive the brand forward. Ask yourself do I need a push our brand forward
in search of new electricity?
According to Johnson, “Brand relevance is
in part driven with innovation in new food products in combination with new
avenues of distribution all of which are the platform for the new
electricity.” That said, what
are you waiting for?
Johnson stated “that in my minds-eye the
new electricity must be very efficient for the supply and includes such things
as fresh foods, developing brands, unique urban clothing, grocerant
positioning, Fresh food messaging, autonomous delivery, cashier-less
retail, plates, glasses, cash-less payments, digital hand-held marketing.
All retailers to survive the next
generation of retail must embrace the artificial intelligence revolution
while simultaneously embracing fresh food that is portable, fresh, with
differentiation that is familiar not different.
Are
you looking for a new partnership to drive sales? Are you ready for some fresh
ideations? Do your food marketing tactics look more like yesterday that
tomorrow? Visit GrocerantGuru.com for more information
or contact: Steve@FoodserviceSolutions.us Remember success
does leave clues and we just may have the clue you need to propel your
continued success.
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