Gen Z and Millennials had time off during the Thanksgiving
break and they did not want to stay home and cook and or wash dishes all
weekend. That according to Steven
Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.
Once again, it’s all about convenience and cost savings. In a new study by Popmenu
found one-third of consumers (32%) plan to order takeout/delivery for
Thanksgiving dinner this year while 17% plan to dine in person at a restaurant.
Consumers under the age of 35 are the most likely to lean on restaurants with
42% planning to order takeout/delivery for Turkey Day and 20% planning to dine
on-premise.
Let’ see what they found and Why Consumers Are Dining Out:
Consumers are relying on restaurants to supply their entire
meal or certain dishes as they celebrate Thanksgiving. When asked why:
·
64% said it’s just easier
·
35% don’t feel like cooking
·
35% prefer professionally cooked food
·
24% estimate that it’s cheaper to
order from restaurants than to buy all the ingredients needed to cook
Thanksgiving dinner
What They’re Serving
While turkey is, of course, the star of the show, many
consumers are featuring other main courses in their Thanksgiving spread. When
asked what they plan to serve, consumers reported:
·
77% – turkey
·
42% – ham
·
27% – steak
·
27% – fish
·
20% – vegetarian options
What They Can Expect
Consumers will encounter more digitally-enabled experiences
as they interact with restaurants this year. Restaurants partnering with Popmenu
are running special online ordering events with limited-time menus featuring
all the Thanksgiving fixings for pickup/delivery—multiple restaurants have
already booked $10,000 or more in online orders.
With phones ringing off the hook, restaurants are also
using AI phone answering technology to field calls, promote specials, and send
links to place orders or make reservations.
Popmenu
experts offer the following tips to ensure Thanksgiving runs smoothly:
1.
Do your homework. A quick Google search, phone call, or visit to a
preferred restaurant’s website can guide you on menu options (with photos),
portion sizes, allergens, and required budget for your party size.
2.
Order NOW and
directly. Higher demand means restaurants
will meet their order limits sooner and preferred pickup times will fill up
faster. Order directly from the restaurant’s website to ensure your order gets
in and to avoid third-party fees.
3.
Reserve a table
yesterday. Popular eateries will book up early.
Third-party reservation sites like OpenTable can keep you posted on what’s
available in your area.
4.
Be prepared for
delays. Even with specific pickup/
delivery windows and reservations, factor in a longer wait for your food (i.e.,
don’t skip the appetizer).
“More consumers are trading in their aprons for the
convenience, taste, and potential cost-savings of having restaurants cook
Thanksgiving dinner for them,” says Brendan Sweeney, CEO and Co-founder of
Popmenu. “Ideally, you want to place online orders and book reservations a few
weeks in advance, but you can still find special menus and deals this week.
Check out restaurants’ websites and act quickly.”
In addition to Thanksgiving, restaurants will play an
important part in other popular holidays. One in four consumers (26%) plan to
dine at or order takeout/delivery from restaurants for Christmas this year
while 36% plan to do so on New Year’s Eve.
Invite Foodservice Solutions® to complete a
Grocerant ScoreCard, or for product positioning or placement assistance, or
call our Grocerant Guru®. Since 1991 Foodservice
Solutions® of
Tacoma, WA has been the global leader in the Grocerant niche. Contact: Steve@FoodserviceSolutions.us or
253-759-7869
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