Since
our blog in March about Peapod was a
big hit with the second most views of the month we saw this article by Jon Springer and will share some of it
with you. As most of you know Jon works at Winsight LLC and understands the
undercurrents within the grocerant niche better than most according to Steven Johnson
Grocerant Guru® Tacoma
WA based Foodservice Solutions®.
Peapod
is probably the best grocery delivery service today in the US according to the
team at Foodservice Solutions®. That
does not mean they can be complacent as many of the new delivery entrants have
discounted pricing to garner market share Peapod has done delivered quality and
consistency over time that still provide them an edge according to Johnson.
Nevertheless PRICE
maters and customers will migrated to a lower price competitor. So Peapod wants to drive incremental sales
and will leverage price with quality and consistency to do that. Below is part
of Jon Springers article.
“When planning the
reductions, we began with one important question: What do our customers care
about the most? It sounds simple, but we wanted to ensure we are giving our
customers exactly what they want at the value they expect,” said Spencer Baird,
Peapod's SVP of merchandising, in a statement. “Initial feedback has shown
shoppers are very happy with the new value Peapod is delivering.”
The new offerings
come as Peapod fights to regain growth momentum amid a wave of online
competition, including more grocers offering click-and-collect
and delivery options. Though the company posted U.S. sales of around $1 billion
last year, officials of parent Ahold Delhaize in late 2017 said increasing
competition in the space had slowed its
relative growth, and that it would reinvest in the offering this
year.
Since then, Peapod
has debuted a text-to-order service,
a new line of meal kits and
integration with meal planner
Dinner Daily. Last year, it debuted voice ordering through
Amazon’s Alexa device……
Peapod is also
offering a discounted version of its PodPass delivery subscription to
incentivize shoppers to receive midweek deliveries only. PodPass MidWeek
is less than half the price of the regular subscription and offers a year of
deliveries on Tuesday, Wednesday or Thursday for $55.
“This is just the
beginning for us,” Baird said. “We'll be lowering prices and offering
additional special promotions throughout 2018 based on seasonal purchasing and
priority products. We want to keep delighting our customers every time they
shop. Customers should know our commitment to value is permanent.”
Invite Foodservice
Solutions® to complete a Grocerant Program Assessment, Grocerant ScoreCard, or
for product positioning or placement assistance, or call our Grocerant
Guru®. Since 1991 www.FoodserviceSolutions.us of
Tacoma, WA has been the global leader in the Grocerant niche. Contact: Steve@FoodserviceSolutions.us or 253-759-7869
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