Just who is your primary target consumer? If you know
that, let me ask, who is your secondary target demographic group of
consumers? According to Steven Johnson, Grocerant
Guru® at Tacoma, WA based Foodservice
Solutions® “understanding who your number one consumer cohort is and what
they want can help you drive sales today and tomorrow.”
Both Gen Z and
Millennials are digital natives. If you are in retail foodservice today you
have to be looking a customer ahead and looking at both Gen Z and Millennial
customer as they currently comprise 42.18%
of the U.S. population.
Now new data from Morning Consult data, found that 25% of
Millennials do “most” or “all” of their grocery shopping online, up from 14%
pre-pandemic. That reflects more on today’s shopper and tommarrows shopping
habits than yesterdays shopping behavior.
Millennials lead other generations, and
every key demographic that Morning
Consult tracks, in their online grocery
shopping behaviors, highlighting how important this group is for grocers
looking to capture more online shoppers.
Morning
Consult points out that Millennials are starting families and have
higher needs for grocery convenience, or are delaying having children or opting
not to, creating higher levels of discretionary income that can cover delivery
or service fees that accompany online grocery shopping.
This is important, Urban Millennials are
more likely to use digital means to shop for groceries, as Morning
Consult found that nearly one-third (32%) of Millennials living in urban
areas do at least most of their grocery shopping online. However, the
Washington D.C.-based firm also found that 21% of rural Millennials
said they do at least most of their grocery shopping online, more than doubling
the 11% who said the same of their shopping behaviors pre-pandemic. Suburban
Millennials have also doubled the share of those opting to shop online for
groceries.
Are
you looking a customer ahead? Are you ready for some fresh ideations? Do your
food marketing tactics look more like yesterday that tomorrow? Visit
GrocerantGuru.com for more information
or contact: Steve@FoodserviceSolutions.us Remember success
does leave clues and we just may have the clue you need to propel your
continued success.
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