For
years, Amazon has talked about food through the language of selection,
convenience, technology and speed.
Now
something important is changing, according to Steven Johnson, Grocerant Guru®
at Tacoma, WA based Foodservice Solutions®.
Amazon
appears to be discovering that its most powerful food message may be much
simpler:
Save
money on Amazon.
That
is a potentially important strategic shift because food is different from
virtually every other category Amazon sells. Consumers buy groceries
frequently, compare prices constantly and have a strong memory for what milk,
bananas, chicken, eggs, snacks and other everyday staples cost.
And
Amazon now has something it did not have when it purchased Whole Foods Market
nine years ago: a much clearer food value proposition connected to the
enormous Amazon ecosystem.
In
my view, it looks as if “Day 1” for Amazon food took four or five years to
actually arrive.
Actually,
the timeline is even more revealing.
Amazon
announced its acquisition of Whole Foods Market on June 16, 2017, for
approximately $13.7 billion, and completed the acquisition on August 28,
2017.
That
means Amazon has now owned Whole Foods for roughly nine years.
So
the question isn't whether Amazon has had enough time to figure out grocery.
The
question is whether Amazon has finally figured out what it wants grocery to
mean to the consumer.
And
that answer increasingly appears to be:
Food
+ Value + Convenience + Delivery + Amazon.
The Amazon food message is getting much clearer
The
material Amazon is publishing in 2026 is noticeably different from the old
Amazon grocery story.
Amazon
is increasingly talking about:
·
everyday low prices
·
competitive prices
·
meeting or beating major retailers
·
Prime savings
·
grocery deals
·
free Same-Day Delivery on qualifying
orders
·
putting groceries into the same cart
as everything else
·
saving money through Prime
·
and making grocery shopping more
affordable.
Amazon
now says that when customers shop groceries, they will find everyday low prices
with prices that “meet or beat” other major retailers.
That
is not just a grocery message.
It
is an Amazon message.
Amazon
is effectively saying:
You
already come to Amazon to save money and get convenience. Why shouldn't you buy
your food here, too?
That
is much more powerful than simply saying, “We deliver groceries.”
Whole Foods may finally become part of the price story
This
is where the 2017 acquisition becomes fascinating.
When
Amazon bought Whole Foods, the companies immediately announced that they wanted
to make high-quality natural and organic food more affordable. Amazon
and Whole Foods also began lowering prices on selected grocery staples after
the acquisition closed.
But
almost a decade later, Amazon is now making competitive pricing a much
more visible part of its overall grocery strategy.
Whole
Foods itself now prominently markets:
·
Prime member deals
·
30+ exclusive deals each week
·
an additional 10% off sale items for
Prime members
·
“Low Price” signs on popular items
·
365 by Whole Foods Market value
products
·
Tuesday and Friday food savings
·
and $0 grocery delivery fees for
qualifying Prime members using its grocery-delivery subscription.
So
I have a question for Amazon:
Is Whole Foods finally going to become Amazon's
competitive-price grocery weapon?
Not
inexpensive food.
Not
cheap food.
Competitive
food.
There
is a significant difference.
Whole
Foods doesn't need to become Aldi.
It
doesn't need to become Walmart.
It
doesn't even need to abandon its natural-and-organic positioning.
But
Amazon can use its enormous purchasing power, data, Prime ecosystem, private
brands, digital pricing capabilities and logistics network to make Whole Foods
increasingly credible when the consumer asks:
“Where
can I get the food I want without overpaying?”
That
would be a very different Whole Foods value proposition than the one consumers
carried around for decades.
Amazon has discovered that food can drive the delivery
business
This
may be the biggest insight in Amazon's new grocery strategy.
Amazon
isn't merely using delivery to sell groceries.
Groceries
may be helping Amazon make its delivery network more valuable.
Consider
the numbers.
Amazon
says its grocery business generated more than $150 billion in gross sales in
2025, making it the second-largest grocer in the United States.
Amazon
also says that in 2025 it delivered more than 13 billion items worldwide
the same or next day. In the United States, Prime members received more than 8
billion such items, with groceries and everyday essentials representing half
of the total.
Think
about what that means.
Food
isn't necessarily just another category Amazon delivers.
Food
can help create the frequency that makes the entire delivery network more
productive.
Consumers
don't buy a television every week.
They
don't buy a laptop every week.
They
don't buy a vacuum cleaner every week.
But
they buy food constantly.
That
makes grocery one of the most powerful potential frequency generators in
retail.
Then Amazon put perishables into the same cart
This
may be the breakthrough Amazon was looking for.
In
2025, Amazon began putting thousands of fresh grocery products—including
produce, meat, seafood, dairy, baked goods and frozen foods—into its Same-Day
Delivery network.
By
August 2025, the service had reached more than 1,000 cities and towns, with
Amazon planning to expand to more than 2,300.
By
2026, Amazon says fresh grocery Same-Day Delivery is available in more than 2,300
U.S. cities and towns.
But
the really interesting statistic isn't geographic coverage.
It
is basket behavior.
Amazon
says customers ordering perishables through Same-Day Delivery build larger
baskets, adding nearly three times as many items and spending more than 80%
more than customers who don't purchase perishables.
That's
enormous.
It
suggests Amazon isn't simply acquiring grocery customers.
Grocery
may be increasing the economic value of the Amazon customer.
And
Amazon says perishables sales through the Same-Day network have grown more than
40 times since their introduction in early 2025. Fresh groceries now
represent nine of the top 10 most-ordered items for Same-Day Delivery where the
service is available.
That
is what I call a Grocerant wake-up call.
Food may be Amazon's new traffic engine
Here's
the strategic possibility I see.
Amazon
has historically trained consumers to think:
“I
need something. I'll get it on Amazon.”
Now
Amazon wants consumers to think:
“I
need food. I'll get it on Amazon.”
That
is a much bigger behavioral opportunity.
If
Amazon can get a household to order:
·
bananas
·
milk
·
chicken
·
bread
·
snacks
·
frozen foods
·
household products
·
paper towels
·
toothpaste
in
the same cart, Amazon doesn't have to convince the consumer to make a
separate grocery trip.
It
is collapsing shopping missions.
That
is extraordinarily important.
Amazon
itself describes the proposition as bringing fresh groceries together with
millions of everyday items in a single, fast order.
The
consumer isn't thinking about Amazon's fulfillment architecture.
The
consumer is thinking:
“I
need these 17 things.”
Amazon's
job is to make the answer:
“Put them all in one cart.”
But can Amazon actually make money doing this?
This
is the question that shouldn't get lost in the excitement.
Revenue
is not profit.
A
bigger grocery basket is not automatically a better grocery business.
Perishables
introduce costs Amazon doesn't encounter with a box of books or electronics.
Fresh
food requires:
·
temperature control
·
specialized storage
·
shrink management
·
quality inspection
·
labor-intensive picking
·
careful packaging
·
substitutions and refunds
·
tighter delivery windows
·
spoilage management
·
and a much greater risk of customer
dissatisfaction.
Amazon
says its perishables operation uses ambient, cooled and frozen temperature
zones, with specialized facilities and quality-control procedures. It also says
every perishable item undergoes a six-sided check for characteristics such as
ripeness, discoloration, wilting, mold and bruising.
That's
impressive operationally.
But
it costs money.
The
bigger question is whether Amazon can spread those costs across a much
larger basket.
And
that is where Amazon's model gets interesting.
If
a customer orders only a $7 bag of strawberries, delivery economics can be
ugly.
If
that same customer orders strawberries, milk, chicken, bread, cereal, frozen
pizza, paper towels and toothpaste, the economics become considerably more
attractive.
The
basket is the business.
Amazon may be redefining what “grocery delivery” means
Traditional
grocery delivery often asks:
“How
do we deliver a grocery order profitably?”
Amazon
is asking a different question:
“How
do we make grocery part of an already enormous delivery ecosystem?”
That
is a much bigger idea.
Amazon
says more than half of the customers who try fresh grocery delivery return
within 30 days.
And
Amazon's own 2026 data says monthly active perishables customers grew more than
50% during the first part of the year, while Same-Day orders containing
perishables averaged more than three times the units of nonperishable Same-Day
orders.
Those
aren't simply grocery metrics.
They
are customer-frequency metrics.
And
frequency is one of the most valuable assets in retail.
The Whole Foods question becomes even more important
This
brings me back to Whole Foods.
Amazon
has more than 550 Whole Foods stores, with another 100 planned over the
next several years.
Amazon
also announced in 2026 that it was closing its Amazon Go and Amazon Fresh
physical stores and converting various locations to Whole Foods Market stores.
That
suggests something important.
Amazon
appears to have stopped trying to create an entirely separate physical grocery
identity and is increasingly building around Whole Foods + Amazon + delivery
+ Prime + value.
Now
the strategic question becomes:
Can Amazon make Whole Foods competitive enough on price to
become a mainstream weekly grocery destination?
The
company is already moving in that direction.
But
the opportunity is much larger than another 10% discount.
Amazon
could potentially make price transparency itself part of the Whole Foods
brand.
Imagine
a consumer knowing that Amazon is constantly comparing prices, adjusting
promotions and using its enormous digital platform to demonstrate value.
That
could change the psychological equation of shopping Whole Foods.
The Amazon food strategy is finally beginning to look like
Amazon
For
years, Amazon's grocery initiatives often looked like separate experiments:
Amazon
Fresh.
Whole
Foods.
Amazon
Go.
Prime
grocery delivery.
Local
grocery partners.
Fresh
delivery.
Same-Day
Delivery.
Now
the pieces are starting to look less like separate businesses and more like one
Amazon food ecosystem.
And
that is why I say:
Amazon's “Day 1” for food may have taken four or five years
to actually arrive.
The
irony is that Amazon has been in food for much longer than five years.
But
the Amazon food proposition—selection + value + Prime + convenience +
delivery + one cart—is only now becoming clear.
The Grocerant Guru® Bottom Line
Amazon
doesn't need to beat every grocery store at everything.
It
needs to make the consumer believe:
“I
can save money, get what I want, get it quickly and avoid another shopping
trip.”
That
is an extremely powerful proposition.
And
the grocery industry should pay attention because Amazon is no longer asking
consumers to change where they shop.
It
is asking them to change how they shop.
The
old grocery trip was:
Go
to the store → find the food → check out → drive home.
The
Amazon model is increasingly:
Think
about what you need → put everything in one cart → save money → get it
delivered.
That's
not merely grocery delivery.
That's
a new food-shopping operating system.
And
Amazon finally appears to understand that the strongest marketing message isn't
necessarily:
“We
have fresh food.”
It
is:
“Save money on Amazon—and get your food while you're at
it.”
Three Insights from the Grocerant Guru®
1. Food could become Amazon's frequency engine.
The
strategic value of groceries isn't simply grocery revenue. It is the frequency
of grocery purchasing that can bring consumers back to Amazon repeatedly—and
increase the size of the entire Amazon basket.
2. Whole Foods' next chapter should be about competitive
value.
Amazon
bought Whole Foods on August 28, 2017. Nearly nine years later, Amazon has the
technology, Prime membership, data and logistics infrastructure to make competitive
pricing a much more visible part of the Whole Foods proposition. The
question is no longer whether Whole Foods can be more competitive on
price. The question is how aggressively Amazon wants to make that happen.
3. The real Amazon grocery KPI may be profit per delivery
route—not profit per grocery order.
If
groceries increase basket size, delivery frequency and utilization of Amazon's
logistics network, Amazon can potentially justify food economics that look less
attractive when viewed in isolation. The grocery order doesn't have to carry
the entire economic burden if grocery makes the entire Amazon ecosystem more
productive.
My
prediction as the Grocerant Guru®: Amazon's next great food battle won't
be about whether it can deliver groceries. It already can. The battle will be
whether Amazon can convince millions of consumers that Amazon is one of the
places they should check first when they want both food and value.
That
is when Amazon food stops being an experiment—and starts becoming a habit.
For international corporate
presentations, educational forums, or keynotes contact: Steven Johnson Grocerant Guru®
at Tacoma, WA based Foodservice Solutions.
His extensive experience as a multi-unit restaurant operator,
consultant, brand / product positioning expert and public speaking will leave
success clues for all. For more information visit www.GrocerantGuru.com , www.FoodserviceSolutions.us or call 1-253-759-7869






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