Sunday, December 7, 2025

2025 Coffee-Chain Competition Through the Eyes of the Grocerant Guru®

 


How convenience stores, QSRs, and mid-size chains are reshaping morning coffee — and why Starbucks is no longer the only powerhouse on the block.

As the Grocerant Guru®, I’ve long said that the battle for the “morning meal” is actually the battle for beverage share — and in 2025, coffee is the center of gravity. The lines between restaurant, retail, and convenience are blurring faster than ever, and nowhere is that more visible than in the coffee wars.

Below is the coffee marketplace as it really looks in 2025 — with foodservice, QSR, and c-store data that underscore where the growth, consumers, and dollars are migrating.

 


Coffee demand is booming — but consumer behavior has splintered

Coffee consumption is at an all-time high, but consumers no longer behave as if the only options are Starbucks or Dunkin’. The market has fractured into micro-segments where value, speed, and portability outweigh brand heritage.

Key 2025 markers:

·       46% of U.S. adults drink specialty coffee daily — up sharply from 39% in 2020. That’s a behavioral pivot, not a fad.

·       U.S. coffee-shop sales: $22.6B, with Starbucks holding 30–40%. But share dominance ≠ traffic dominance.

·       Global foodservice coffee (including c-stores, QSRs, and micro-cafés): $456B in 2024 → $479B in 2025, proving that the “coffee occasion” has become a daylong, omnichannel purchase.

Grocerant reality:
Consumers are no longer loyal to a location — they are loyal to a level of convenience.

 


C-Stores: The fastest-growing coffee channel of 2025

If you want to know where the real coffee disruption lives, it’s not inside a café — it’s inside 7-Eleven, Wawa, Sheetz, Casey’s, and Circle K.

C-store operators have been quietly transforming their coffee programs by treating coffee like a high-margin foodservice category instead of a commodity.

2025 C-Store Coffee Acceleration:

·       Bean-to-cup machines are now standard in top chains, producing made-to-order coffee at QSR speed.

·       U.S. convenience-store industry revenue hits $48.7B, up year-over-year.

·       C-stores are “zeroing in” on frequent coffee buyers through morning bundle pricing, app rewards, and LTO seasonal beverages — a tactic borrowed directly from QSRs.

·       Longer visits at mid-size coffee chains grew 13.4%, while Starbucks and Dunkin’ saw an 8.9% drop in longer stays — a sign that customers are trading physical café ambience for speed-oriented beverage stops.

Why c-stores win the Grocerant competition:

They blend two winning forces:

1.       Foodservice-quality beverages,

2.       Retail-level speed and value.

That’s the essence of the grocerant trend — foodservice at retail with the halo of convenience.

 


QSRs ramp up coffee innovation: The “New Coffee War”

Coffee is no longer a side item in fast food. It’s the traffic engine.

2025 Highlights:

·       McDonald’s expands its McCafé-style beverage platforms across hundreds more U.S. units. Cold brew and flavored drinks hit record sales — fueled by the same playbook that made fountain sodas a staple of QSR profitability.

·       Dunkin’ stays strong with $12.47B in U.S. systemwide sales and nearly 9,800 units — proving that menu simplicity + beverage innovation = sticky customer behavior.

Grocerant takeaway:
QSRs are winning because they understand the bundled experience. A coffee + sandwich + value message has more “pull power” than a $7 latte with no food attached.

 


Starbucks: Still the giant, but increasingly out of step

Let’s be clear: Starbucks remains the global leader with ~40,200 stores worldwide. Its brand equity is extraordinary.

But in 2025, that doesn’t automatically translate to runaway growth.

Consider the friction points:

·       U.S. comp sales were flat in Q4 2025, even as global revenue rose 5.5%.

·       Starbucks’ core differentiators — “third place” atmosphere, lingering visits, premium positioning — matter less to today’s mobile, cost-conscious, multi-stop consumer.

·       The rise of “coffee without ceremony” (quick, mobile, bundled, value-forward) is pulling younger buyers toward convenience stores, QSRs, and micro-chains with simpler menus.

·       High pricing and longer lines make Starbucks feel less essential for morning-mission consumers.

Grocerant Guru insight:
Starbucks is competing against a marketplace it helped create — a world where everyone now understands how profitable, scalable, and appealing a good coffee program can be.

 


From the consumer’s perspective: 2025 is the year of the “Coffee Choice Set”

Rather than choosing one brand, consumers now build a coffee-choice portfolio across multiple channels:

·       7-Eleven, Wawa, Sheetz: Bean-to-cup speed, value, and convenience — the new commuter favorite.

·       McDonald's & QSRs: Bundled meals + cold brew innovation = value dominance.

·       Indie & mid-size chains: Better vibe, better craft beverages, and rising loyalty.

·       Starbucks: Consistency and rewards — but less differentiation on price and speed.

The new unwritten consumer rule:

“My coffee stop changes depending on my mission.”

That is classic grocerant behavior: the right product, at the right time, in the right channel.

 


The Future of the Coffee War: Grocerant Guru® Forecast

·       C-stores will become the default morning coffee stop for “mission shoppers” — commuters, multitaskers, gig workers.

·       QSRs will keep gaining beverage share by bundling breakfast + coffee with aggressive value pricing.

·       Specialty chains will survive by emphasizing quality, personalization, limited-time drinks, and experience.

·       Starbucks’ growth will increasingly come from international units, not the U.S. — unless it can rebuild its domestic value proposition.

Three Insights from the Grocerant Guru®

1. The retailer who controls the “morning beverage occasion” controls the daypart.

Coffee is now the gateway product that drives breakfast, snack, and even lunch purchases. The brand that wins the beverage lane wins the traffic lane.

2. Portability beats atmosphere — and price beats brand — for most weekday coffee missions.

Consumers treat coffee like fuel: fast, frictionless, and financially sensible. This favors c-stores and QSR bundling over premium café environments.

3. Coffee loyalty is shifting from brand loyalty to mission loyalty.

Customers no longer pledge allegiance to Starbucks or Dunkin’ — they pledge allegiance to speed, value, and convenience. The brands that align with the consumer mission of the moment will win the next decade of beverage growth.

Gain a Competitive Edge with a Grocerant ScoreCard

Unlock new opportunities with a Grocerant ScoreCard, designed to optimize product positioning, placement, and consumer engagement.

Since 1991, Foodservice Solutions® has been the global leader in the Grocerant niche—helping brands identify high-growth strategies that resonate with modern consumers.

📞 Call 253-759-7869 or 📩 Email Steve@FoodserviceSolutions.us



Saturday, December 6, 2025

Fast Food Discontinuity and the Millennial Quest for Discovery

 


For decades, America’s fast-food sector thrived by doing what it had always done—replicating, repeating, and rarely reinventing. But in 2025, that legacy playbook no longer aligns with how consumers actually eat, shop, and explore.

Foodservice Solutions® Grocerant Guru® Steven Johnson puts it plainly:
“Doing things the way they’ve always been done is no longer a recipe for relevance. Today’s consumers want discovery, convenience, and meals that meet them where they are.”

And increasingly, where they are is anywhere but inside a traditional restaurant.

 


A Landscape of Declining Visits, Rising Expectations

Restaurant industry transaction data reveals a structural shift:

·       Restaurant traffic has fallen 5% cumulatively since 2019

·       Fast-food visits dipped again in 2024, marking the first multi-year decline since the Great Recession

·       The average restaurant meal is now 27–31% more expensive than in 2014

·       Meanwhile, in-home meal consumption exceeds 83% of all meals, its highest point in 30+ years

·       Grocery prices stabilized in 2024–25, widening the “value gap” between dining out and eating at home

The conclusion isn’t that people are eating less—there are 12 million more Americans today than 10 years ago.
They’re simply eating elsewhere.

And the biggest driver behind that shift?
Millennials.

 


2025 Millennials: Discovery-Driven, Digital-Native, and More Like Their Parents Than Ever

Millennials—now aged 29 to 44—represent the largest eating cohort in the United States. They spend more on food than any generation in history, but not in conventional ways.

How Millennials Differ From Their Parents

·       They treat food as a form of identity, discovery, and self-expression

·       They shop across more channels than any generation before them

·       They value clean labels, traceability, sustainability, and functional ingredients

·       They prefer friction-free experiences—mobile order, curbside, cashier-less, smart vending

How Millennials Are Becoming More Similar to Their Parents in 2025

As they age into homeownership and parenthood, Millennials are now:

·       Prioritizing convenience over novelty

·       Choosing value-driven meals, especially combo bundles and family-size entrées

·       Showing a renewed interest in comfort classics

·       Increasingly visiting grocery-store prepared food sections like previous generations

·       Becoming loyal to brands that simplify weekly routines, not just those that spark discovery

They are, in effect, turning into the customers fast food used to own—
but they expect far more choice and far more control.

 


Where Millennials Are Eating Instead: Omni-Channel Everything

According to Foodservice Solutions® Grocerant Guru®, Millennials are the #1 driver of omni-channel food retail growth. They don’t think about “restaurants” vs. “grocery” vs. “convenience.”
They think about speed, freshness, and accessibility.

The winners are the retailers who broke their own molds:

Central-Kitchen + Low-overhead Models

·       Everytable, expanding nationally in 2024–25

·       Amazon Go / Amazon Fresh hybrid formats

·       Meal subscription players integrating retail pickup

These deliver fresh, fast, high-value meals without legacy cost structures. Perfect for time-starved Millennial parents.

C-stores Becoming Food Destinations

2024–25 data shows:

·       C-store prepared food sales +9.3% YOY

·       Lunch and early-dinner traffic grew 11%, mostly Millennials

Brands leading the charge:

·       Wawa

·       QuickChek (“Made Fresh for You” program)

·       Sheetz

·       Green Zebra Grocery

·       7-Eleven Evolution Stores

They aren’t “stopping points” anymore. They’re meal destinations.

Grocery Deli & Fresh-Prepared

Grocers continue to capture more restaurant dollars:

·       Grocery deli-prepared sales +7% in 2024

·       Heat-and-eat meals +14%

·       Grab-and-go meals +18%

Ready-2-Eat and Heat-N-Eat aren’t trends—they’re now the backbone of mealtime consumption for Millennials.

 


The Real Discontinuity: Legacy Chains Won’t Leap

The biggest competitive flaw in traditional fast food is its reliance on “incrementalism.”
A new dipping sauce. A seasonal burger. A slightly faster drive-thru.

Incremental change doesn’t validate consumer needs in 2025.

Foodservice Solutions®’ Build–Measure–Learn–Repeat innovation template calls for bold tests, not micro-tweaks:

·       New formats

·       New distribution points

·       New service models

·       New price architectures

·       New partnerships

·       New meal-bundle ecosystems

Millennials reward those who try, not those who merely optimize.

 


2025 Reality Check

Consumers aren’t abandoning foodservice; they’re abandoning old formats.

Fast-food discontinuity isn’t a threat.
It’s an invitation—to evolve, expand, and meet customers where they really eat.

If it’s time for your team to explore a grocerant assessment, ScoreCard, or brand placement strategy, Foodservice Solutions® has been Looking A Customer Ahead® since 1991.

 


Three 2025 Millennial Insights from the Grocerant Guru®

1. Millennials Are the “Gateway Generation” to the Future of Food

They were the first to shift to mobile delivery, fresh-prepared grocery meals, and omni-channel eating. Understanding their choices predicts where all generations eventually follow.

2. Millennials Aren’t Loyal to Locations—They’re Loyal to Solutions

Brands that simplify weekday meals with friction-free access, bundled value, and discovery-driven options will earn repeat visits.

3. Millennial Parents Are Now the Most Valuable Segment in Food Marketing

They buy across more channels, purchase more prepared food, influence Gen Alpha preferences, and anchor the growth of Ready-2-Eat and Heat-N-Eat retail.

Success Leaves Clues—Are You Ready to Find Yours?

One key insight that continues to drive success is this: "The consumer is dynamic, not static." This principle is the foundation of our work at Foodservice Solutions®, where Steven Johnson, the Grocerant Guru®, has been helping brands stay relevant in an ever-evolving market.

Want to strengthen your brand’s connection with today’s consumers? Let’s talk. Call 253-759-7869 for more information.

Stay Ahead of the Competition with Fresh Ideas

Is your food marketing keeping up with tomorrow’s trends—or stuck in yesterday’s playbook? If you're ready for fresh ideations that set your brand apart, we’re here to help.

At Foodservice Solutions®, we specialize in consumer-driven retail food strategies that enhance convenience, differentiation, and individualization—key factors in driving growth.

👉 Email us at Steve@FoodserviceSolutions.us
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