QuikTrip Convenience Store Expanding with Health Care / Urgent Care

 

There is no doubt that finding a way to drive incremental business in the convenience store space is a hard thing to do.  However, Quik Trip is edifying its brand with the ‘halo’ of better for you by adding MedWise walk-in medical clinics and many of its locations.

Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®, stated, “Quik Trip will garner customers looking for health care and be able to introduce them to their brand, food offering, Gas, and beverage options that many will have never before enjoyed. 

There is no doubt that QuikTrip Corp. is looking to expand the types of convenient services it offers by opening more urgent care clinics.  With its wholly owned subsidiary MedWise LLC plans to develop more walk-in medical clinics in regions such as Wichita, Kan., and Kansas City, Mo.

MedWise spokesperson Antonya Pharr noted that no estimated opening dates for new sites yet exist, according to a Kansas City Star report.

Medwise Chief Medical Officer Patrick Aguilar, stated, "QuikTrip is known for friendly, efficient delivery of high-quality products to customers around the country,"…. "We believe that these are the exact characteristics that will help us provide excellent care to patients at MedWise."

Aguilar continued, “that patients have a right to expect high-quality clinical care, and QuikTrip's reputation for fast and reliable service at more than 900 convenience stores will help support that mission.”

In case you did not know, MedWise LLC currently operates 11 MedWise urgent care clinics in and around the Tulsa, Okla., area. The company first opened MedWise urgent care clinics in the retailer's home state of Oklahoma in 2020. Each facility employs 10 to 15 people.

MedWise Urgent Care offers a broad range of urgent care services, including:

·         Testing for COVID-19, flu and strep;

·         Treatment for illnesses, injuries and infections for all ages;

·         Vaccinations and flu shots; and

·         Occupational medicine services such as DOT, state and government physicals, pre- and post-employment physicals, and Workers' Comp assessment.

So, existing MedWise clinics allow patients to use Medicare and Medicaid to access services, according to the report. In-person and telehealth appointments can also be made in addition to walk-in appointments.

Urgent care isn't the only area in which QuikTrip is expanding. The convenience store operator is reportedly planning to open three c-stores in the Chicago metropolitan area, with the first expected to open its doors in 2023. How are you expanding your brand?

Are you ready for some fresh ideations? Do your food marketing ideas look more like yesterday than tomorrow? Interested in learning how our Grocerant Guru® can edify your retail food brand while creating a platform for consumer convenient meal participation, differentiation and individualization?  Email us at: Steve@FoodserviceSolutions.us or visit: us on our social media sites by clicking one of the following links: Facebook,  LinkedIn, or Twitter

 

Will Rosalind Brewer Evolve Walgreens in a Grocerant Destination

 

Success does leave clues and Rosalind Brewer has demonstrates an ability for lifelong learning, growing business successfully, and continued personal growth according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. 

Working at the intersection of fresh food, merchandising, and retail discovery Rosalind Brewer, once led Walmart’s Sam’s Club division as CEO before departing to be Chief Operating Officer of Starbucks, and has recently been selected to be the next CEO of drugstore operator Walgreens Boots Alliance (WBA).

It is clear facts matter to Brewer.  Facts have contributed to her success. We must also note that Brewer was with Kimberly-Clark Corp. for 22 years, starting as a scientist and ultimately becoming president of the global nonwovens sector in 2004.

Around the globe the retail world has been disrupted the past year, Brewer who begins her new role March 15, 2021, has had a front row seat actively adapting, adjusting business models to complement customers desires, with new ‘local’ restrictions and regulations.  

For those of you who don’t know, Walgreens Boots Alliance operates the largest U.S. drug chain, with more than 9,000 units under the Walgreens and Duane Reade brands in all 50 states. It also controls Boots stores in Europe and Asia and international wholesale and distribution networks under the Alliance Healthcare banner. Thus, the insights Brewer gain while at Starbucks will complement her insights moving forward.

Regular readers of this blog know that Walgreens has been experimenting with fresh food retailing for many years, in fact Walgreens as many readers of this blog know was once the largest chain restaurant in the U.S. serving meals at a ‘lunch counter’.

Recently, Walgreens has experimented with Kroger on various strategies, including a fleet of stores doing double duty as online grocery pickup points and other stores testing Kroger-aligned food departments. Walgreens separately has pioneered food-to-go and substantial grocery offerings in many of its stores.

Here is what the team at Foodservice Solutions® knows:

1.       62.3% of all U.S. households are comprised of one or two people. US Census

2.       Online food and beverage sales — including grocery plus restaurant online delivery — jumped 125% to $106 billion over the 52 weeks ended Nov. 30, accounting for 12% of overall dollars spent in those categories, NielsenIQ data shows. 

3.       Restaurant digital ordering and delivery grew 300% faster than dine-in traffic since 2014.

4.       Grocerant ScoreCards found 82.3% of consumers don’t know what’s for dinner at Noon, and 61.1 don’t know what’ s for dinner at 4PM %.

5.       Prepared food purchases are frequently a planned purchase among 59% of shoppers, while 41% of shoppers said they buy prepared foods on impulse. Dinner has the highest amount of prepared food buys with 79% of respondents making purchases for that meal, while lunch comes in at 77% and breakfast at 62%.

While at Starbucks, Brewer was instrumental in helping the company accelerate its growth strategy, expand its global reach, and drive value, developing a mobile order and pay platform and revamping its rewards program.

Brewer recently stated, “The healthcare industry is constantly evolving, and I am excited to work alongside the entire WBA team as we deliver further innovation and positively impact the lives of millions of people around the world every day. This is especially true today as the company plays a crucial role in combatting the COVID-19 pandemic. I step into this role with great optimism for the future of WBA, a shared responsibility to serve our customers, patients and communities, and a commitment to drive long-term sustainable value for shareholders.”

It's at the intersection of retail, the healthcare industry, and the halo of ‘better-for-you’ fresh food discovery aka grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared food that Walgreens will elevate discovery edifying a tomorrow’s long-term relationship with today’s and tomorrow’s customers.

Don’t over reach. Are you ready for some fresh ideations? Do your food marketing ideations look more like yesterday than tomorrow? Interested in learning how Foodservice Solutions® can edify your retail food brand while creating a platform for consumer convenient meal participation, differentiation and individualization?  Email us at: Steve@FoodserviceSolutions.us or visit us on our social media sites by clicking the following links: Facebook,  LinkedIn, or Twitter

Battle for Share of Stomach