Thursday, February 5, 2026

Is It Time to Keep a Bad Idea From the Public? Albertsons vs. Kroger

When Kroger and Albertsons agreed to a $24.6 billion merger in 2022, the companies framed it as a scale-driven solution to inflation, competition from Walmart and Amazon, and a rapidly changing food retail landscape. Two years later, the deal collapsed under Federal Trade Commission scrutiny—and now, in 2026, both companies are asking a federal court to keep portions of expert testimony from that failed merger sealed, calling it “highly confidential.”

At this point, the more relevant question for the food industry is not why they want the testimony sealed, but why the merger was ever positioned as a good idea in the first place. From a food marketing, consumer trust, and competitive dynamics perspective, the Kroger–Albertsons merger failed on fundamentals long before it failed in court.

Below are seven fact-filled food marketing data points that explain why this merger was a bad idea from the start.

 


Seven Food Marketing Facts That Undermined the Merger

1. Consumers Already Perceive Grocery Consolidation as Inflationary

According to multiple FMI and Gallup consumer sentiment studies (2022–2024), over 60% of shoppers believe large grocery mergers increase prices rather than lower them. The merger narrative promised “lower prices through scale,” but consumer belief moved in the opposite direction—eroding trust before integration ever began.

2. Price Sensitivity in Grocery Is at a 20-Year High

NielsenIQ data shows that more than 75% of U.S. grocery shoppers now actively compare prices across banners, digital ads, and apps. In this environment, a mega-merger that reduces banner diversity signals less competition, not more value—exactly the opposite of what price-sensitive consumers reward.

3. Private Label Was Already Saturating Returns

Both Kroger and Albertsons leaned heavily on private label growth as a justification for scale. Yet Circana data shows private label share growth began flattening in 2023 as quality parity was achieved. Merging two mature private-label portfolios offered diminishing marginal returns, not breakthrough growth.

4. Local Assortment Drives Loyalty—Not National Scale

Food Marketing Institute research consistently shows that local assortment, regional brands, and store-level autonomy are top drivers of loyalty. A nationalized merchandising strategy—inevitable under a merger of this size—would have reduced local relevance, especially in fresh, prepared foods, and regional ethnic categories.

5. Labor Instability Is a Direct Sales Risk

Unionized grocery banners already struggle with turnover and morale. Public labor opposition to the merger created measurable brand risk. McKinsey retail benchmarks show that stores experiencing labor disruptions see same-store sales declines of 3–7% in the following quarters.

6. Digital Grocery Growth Rewards Speed, Not Size

Online grocery growth (pickup, delivery, and quick commerce) favors operational agility, not organizational complexity. Walmart, Amazon, and regional players outperformed legacy grocers by simplifying decision-making—not by adding layers of integration risk.

7. Regulatory Risk Has Become a Material Brand Liability

Post-2020 antitrust enforcement is no longer theoretical. Edelman Trust Barometer data shows declining trust in companies perceived as “gaming the system.” The FTC challenge itself became a reputational drag, reinforcing consumer and supplier skepticism.

 


Three Strategic Stumbles Kroger and Albertsons Both Made

1.       They Marketed the Deal to Wall Street, Not to Shoppers
The merger was framed in terms of EBITDA, synergies, and scale efficiencies—not shopper outcomes. Consumers never heard a compelling why that mattered to their weekly grocery trip.

2.       They Overestimated Divestitures as a Credible Fix
Promising to sell hundreds of stores ignored the reality that divested assets often struggle without scale, talent, and capital—weakening competition rather than preserving it.

3.       They Underestimated the Optics of Power Concentration
In an era of heightened sensitivity to corporate concentration, the optics of two top-five grocers combining overwhelmed any operational logic.

 


Two Reasons We’ve Had Enough—and Why It’s OK to Keep This Private

1.       The Market Has Already Rendered Its Verdict
The merger failed. The rationale has been dissected by regulators, trade press, labor groups, suppliers, and consumers. Re-litigating expert testimony adds little value to the public conversation.

2.       Transparency Does Not Mean Endless Repetition
There is already a vast public trial record. At some point, continued disclosure becomes noise, not insight. The industry benefits more from forward-looking innovation than backward-looking justification.

In this context, keeping certain testimony sealed is less about secrecy and more about acknowledging that the debate is settled.

 


Two Insights from the Grocerant Guru®

1.       Scale Without Shopper Relevance Is a Growth Dead End
The future of food retail belongs to brands that combine trust, transparency, and local relevance—not those that chase size for its own sake.

2.       The Next Competitive Advantage Is Cultural, Not Structural
Winning grocers will invest in people, fresh food credibility, and frictionless convenience. No merger can substitute for that.

Think About This:
The Kroger–Albertsons merger wasn’t stopped by regulators alone—it was undone by flawed assumptions about consumers, competition, and credibility. At this stage, keeping parts of that bad idea out of the public spotlight may be the most practical decision both companies have made since 2022.

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Wednesday, February 4, 2026

7 Eleven Super Bowl Sunday Super Customer Focused

 


This is Food‑Fact‑Filled, Data‑Driven Look at How the World’s Largest Convenience Retailer Wins Big With Consumers by Steven Johnson’s the Grocerant Guru’s team at Tacoma, WA based Foodservice Solutions®

Super Bowl Sunday and National Pizza Day sit back‑to‑back on the calendar, and 7‑Eleven is treating both like the food‑centric cultural holidays they’ve become. With more than 13,000 stores across the U.S. and Canada, the retailer is leaning into two of America’s most snack‑driven occasions with a slate of value‑packed offers designed to meet consumers exactly where they are: hungry, busy, and ready to celebrate.


Food Deals Built for the Biggest Eating Day of the Year

Super Bowl Sunday is consistently one of the top five food consumption days in the United States. Americans eat an estimated:

·       12.5 million pizzas

·       1.4 billion chicken wings

·       325 million gallons of beer

·       48 million pounds of snacks

7‑Eleven’s limited‑time MVP deals are engineered to capture that demand with precision:

·       Buy one whole pizza, get a second for $3 for 7Rewards and Speedy Rewards members on Feb. 8–9.

·       $5 Meal Deal for solo fans: two pizza slices + a 20‑oz Coke, Sprite, Pepsi, or Mtn Dew.

·       20 tenders or 20 wings + five sauces for $20 at Raise the Roost.

·       10 bone‑in wings for $8 at participating 7‑Eleven, Speedway, and Stripes stores.

·       $10 off first‑time 7NOW Delivery orders of $20+ with code DELIVERY10.

·       $3 off large‑pack beers, both in‑store and via delivery.

These offers align with a broader industry trend: 70% of consumers say convenience stores are now a go‑to destination for ready‑to‑eat meals, and fresh prepared foods remain the fastest‑growing category in c‑store retail.



Holiday & Event Marketing: A 7‑Eleven Signature Strategy

7‑Eleven has long understood that food culture is event‑driven. The company consistently uses holidays, sports moments, and pop‑culture tie‑ins to drive traffic, loyalty, and digital engagement.

National Pizza Day & Super Bowl Sunday

By pairing these two food‑centric days, 7‑Eleven amplifies relevance and increases basket size. Pizza is already a top‑five c‑store food item, and bundling it with beverages and wings taps into America’s favorite game‑day trio.

Free Slurpee Day (7/11)

One of the most successful experiential promotions in retail.

·       Drives millions of store visits

·       Converts new loyalty members

·       Reinforces brand nostalgia and fun

Fuel Savings Events

7‑Eleven frequently ties fuel discounts to food purchases, rewarding cross‑category behavior and increasing trip frequency.


Seasonal LTOs

Pumpkin spice beverages, holiday bakery items, and summer Big Gulp specials keep the brand culturally relevant and top‑of‑mind.

Sports Partnerships & Global Events

The upcoming “Scan, Sip, Score” promotion tied to the world’s biggest soccer tournament is classic 7‑Eleven:

·       Buy a Coca‑Cola or POWERADE

·       Earn entries to win a trip to a July match

·       Unlock instant prizes like free Big Gulp and Slurpee drinks

This approach blends loyalty, gamification, and global sports culture—three proven engagement drivers.


Customer Focus: The Core of 7‑Eleven’s Growth

7‑Eleven’s strategy is rooted in understanding how Americans eat today:

·       63% of meals are consumed alone → $5 solo meal deals

·       Multigenerational households drive mix‑and‑match purchasing → wings, tenders, pizzas, sauces

·       Digital ordering is up 30% year‑over‑year → 7NOW Delivery incentives

·       Value remains the #1 driver of foodservice decisions → aggressive bundle pricing

The retailer’s ability to meet these needs—fast, affordably, and with flavor—keeps it ahead of the convenience foodservice curve.



Three Positive Insights from the Grocerant Guru®

1. 7‑Eleven Understands the Power of Food as a Social Connector

By aligning promotions with cultural moments like the Super Bowl, National Pizza Day, and global soccer events, 7‑Eleven positions itself as the easiest way for consumers to participate in shared food rituals.

2. Bundled Value Drives Incremental Meal Participation

The retailer’s mix‑and‑match offers reflect the modern consumer’s desire for flexible, affordable meal solutions—an essential strategy in today’s Ready‑2‑Eat and Heat‑N‑Eat marketplace.

3. Loyalty + Digital + Foodservice = A Winning Formula

7‑Eleven’s integration of rewards, delivery, and gamified promotions demonstrates a sophisticated understanding of how to build habitual, high‑frequency customer engagement.

If you want, I can also turn this into a LinkedIn article, press release, or slide‑ready executive brief.

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Tuesday, February 3, 2026

Curating the Future of Local Restaurant Commerce: Perspective on Curate, Instant Apps, and the Long Arc of Foodservice Technology

 


From Cash Registers to Clicks: A Brief Historical Context

Foodservice technology has always evolved in response to friction according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. In the 1970s and 1980s, the friction was labor and accuracy—solved by electronic POS systems. In the 1990s and early 2000s, it was inventory control and scale—addressed by integrated back-office software.

The 2010s introduced a new friction point: digital access to the customer. Third-party delivery marketplaces like DoorDash and Uber Eats solved discovery and convenience for consumers, but at a steep cost to operators—often 20–35% per order in commissions, plus marketing fees, delivery markups, and loss of customer data.

History shows that when a single intermediary controls demand, margins erode and brands weaken. Independent restaurants, small regional operators, and even franchisees of major brands found themselves trading profitability for visibility.

That is the historical moment into which Curate enters the market.

 


The Problem Today: Convenience Is Expensive

Let’s ground this discussion in current, fact-based economics:

Ordering Channel

Typical Cost to Restaurant

Data Ownership

Brand Control

Third-Party Delivery Apps

20–35% commission per order

No

Limited

Traditional White-Label App

$5,000–$20,000 build + ongoing fees

Yes

High

Website Ordering

3–8% processing + service fees

Yes

Medium

Curate Instant App

Subscription-based + payment processing (typically under 10% total effective cost)

Yes

High

For a restaurant doing $50,000/month in off-premise sales, the difference is stark:

·       At 30% third-party commission → $15,000 lost monthly

·       At 8–10% direct ordering cost → $4,000–$5,000 monthly

That’s a $10,000+ monthly delta, or $120,000 annually, often the difference between survival and closure for independents.

 


What Curate Does Differently: Lowering the Barrier to Habit

Curate’s insight is deceptively simple but historically important:

If customers have to download an app, many won’t.

Instead of forcing consumers through the App Store, Curate leverages Apple App Clips—lightweight, instant mobile apps accessed via QR code or tap. Customers go directly into an ordering flow, can enroll in loyalty, and later receive push notifications—without a download.

From a behavioral economics standpoint, this removes two major friction points:

1.       Time friction (searching, downloading, updating apps)

2.       Psychological friction (“Do I really want another app?”)

Curate correctly identifies that habits form through repetition, not novelty. By making direct ordering as easy as scanning a QR code, they turn a one-time transaction into a repeatable behavior.

 


Proof in Performance: Data That Matters

Curate is not selling theory—it is selling outcomes:

·       Restaurants using Curate have seen commission-free delivery orders triple on average

·       Mama Hieu’s (California) reported a 44% increase in online sales after switching from another provider

·       Operators report higher conversion rates and repeat orders—key metrics that directly correlate to profitability

Importantly, Curate combines ordering + loyalty, differentiating it from app-less loyalty-only solutions (wallet-based rewards or phone-number tracking). Loyalty without ordering is incomplete. Ordering without loyalty is forgettable. Curate integrates both.

 


Why This Matters for Independents, Regionals, and Franchisees

From the Grocerant Guru® lens, Curate hits a critical niche:

·       Independents regain margin and customer data without technical complexity

·       Small regional chains get enterprise-grade mobile functionality without enterprise budgets

·       Franchisees gain local control while still aligning with brand standards

This is “local at scale”—a concept the industry has chased for decades but rarely achieved.

 


A Strategic Leadership Choice Worth Applauding

The leadership team at Curate deserves recognition for not chasing mass-market hype, but instead focusing on a structural weakness in restaurant economics: dependency on third-party platforms.

By emphasizing:

·       Direct relationships

·       Commission-free growth

·       Behavior-driven technology

Curate positions itself not as another SaaS vendor, but as a profit-restoration platform for restaurants.

 


Three Grocerant Guru® Insights on Curate’s Long-Term Impact

1.       Direct Ordering Will Become a Margin Mandate
In the next 3–5 years, boards, lenders, and franchise systems will expect a defined percentage of sales to be commission-free. Technologies like Curate will no longer be optional—they’ll be operational requirements.

2.       The “No-Download” Model Will Reset Customer Expectations
Just as contactless payments became table stakes post-pandemic, instant apps will redefine what customers consider “easy.” Any system requiring friction will lose relevance.

3.       Data Ownership Is the New Brand Equity
Restaurants that own customer data can personalize offers, control frequency, and build lifetime value. Curate enables this without forcing operators to become technologists.

 


Think About This

History favors technologies that remove friction, restore control, and improve unit economics. Curate sits squarely at that intersection.

For independent restaurants, regional operators, and franchisees looking to get local, stay profitable, and build real customer relationships, Curate is not just a tool—it’s a strategic response to a decade-long imbalance in foodservice power dynamics.

And from the Grocerant Guru®, that is a niche well chosen—and well executed.

Are you ready for some fresh ideations? Do your food marketing ideas look more like yesterday than tomorrow? Interested in learning how our Grocerant Guru® can edify your retail food brand while creating a platform for consumer convenient meal participationdifferentiation and individualization?  Email us at: Steve@FoodserviceSolutions.us or visit: us on our social media sites by clicking one of the following links: Facebook,  LinkedIn, or Twitter