Showing posts with label Foodservie Solutions. Show all posts
Showing posts with label Foodservie Solutions. Show all posts

Sunday, September 27, 2020

Consumers Need Help They don’t want to Cook from Scratch

 

With restaurants closed or on reduced hours, consumer have been forced to cook from scratch and the simple fact is they are tired of it.  They say they miss the ‘flavors’, ‘variety’ and texture offered by restaurants according to Foodservice Solutions®, Grocerant ScoreCards conducted in September. 

When asked if they wanted to cook dinner from scratch or assemble dinner from fresh meal components 91.1 % of Gen Z chose assemble from Fresh Prepared Meal Components and Millennials 83.6 chose meal components.  According to Steven Johnson, Foodservice Solutions®, Grocerant Guru® that has been the trend for the past 25 years and Gen Z learned how to prepared meal components from their time stared parents.

A recent study conducted by EnsembleIQ reported that there is a high probability that nearly 40% of consumers will continue to homemade meals more often even after COVID-19 has pasted. That said the opportunity for every branded food retailer including restaurants, convenience stores, grocery store, liquor stores, drug stores and dollar stores will be in a race to fill you table with grocerant niche meal components according to Johnson. Let’s look at more of the EnsembleIQ findings:

The survey of 1,072 consumers, of which 80% said they do most of their household’s meal planning and cooking, was also strategically timed to gather responses during the latter part of July. The logic behind when the survey was fielded, was to better assess satisfaction with behaviors established during the earlier months of the pandemic, as a means to gauge future behaviors with a higher degree of accuracy.

·         Nearly 90% of those surveyed experimented with new recipes and ways to cook food during the pandemic.

·         Close to 70% said that they enjoyed “a lot” the meals they prepared.

·         Roughly half said that they got a lot of enjoyment out of cooking.

·         One reason for this is that close to 35% said they bought new utensils, countertop appliances and cookware to “play with.”



·       Roughly 42% said that they generally prefer their household’s home cooking to that of restaurants, while only 13% said that restaurant food is far better than home cooking.

·         When asked if they got tired of cooking at home, 28% said that they were very tired of cooking, and 45% said that they were a little tired.

·         “The key driver of increased use of prepared foods uncovered in the research is that roughly half of those surveyed viewed it as more affordable than restaurant food,”.  

We know now that consumers will continue to eat at home.  But where will the meals, meal be sold, produced, or branded?  Is your company producing something for tonight’s dinner table?  

Invite Foodservice Solutions® to complete a Grocerant Program Assessment, Grocerant ScoreCard, or for product positioning or placement assistance, or call our Grocerant Guru®.  Since 1991 Foodservice Solutions® of Tacoma, WA has been the global leader in the Grocerant niche. Contact: Steve@FoodserviceSolutions.us or 253-759-7869



Sunday, August 30, 2020

Einstein Bros. Bagels Following Customer Migration



Regular readers of this blog know that the consumer is dynamic not static and when the customer moves you have to move with them. Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® stated “consumer relevance requires a keen focus on all relevant consumer touchpoints including which channel they are spending more money today.
Einstein Bros. Bagels is going to be opening its first-ever convenience store locations through a five-store development deal with Spring, Texas-based King Fuel. All of the planned stores will be located in the Houston metro area.
The first c-store is projected to open in September at 15605 Aldine Westfield Road, followed by the November opening of a store at 108 W. Green Road. Both stores are located in Houston.
King Fuel locations are optimized for c-stores and will serve as a smaller version of the classic Einstein Bros. Bagels bakeries. They will offer a simplified, easier-to-operate breakfast platform while still delivering a culinary and convenient customer experience, which will drive branded food sales of Einstein Bros.

Nick Schaefer, senior vice president, Bagel Brands Development, Einstein Bros. Bagels stated, "We're witnessing more consumers looking to c-stores as morning destinations and the demand for bakery and breakfast products continue to increase," … "We are aiming to fill the gap with a simplified menu in a location many are already visiting and are excited to bring Einstein Bros. Bagels favorites to King Fuel consumers."
The menu will include breakfast favorites such as select bagel and shmear flavors, egg sandwiches and cold brew coffee, as well as hot Pizza Bagels for lunch.
"Einstein Bros. Bagels is a perfect fit for King Fuels as both companies share a commitment to excellent service and providing exceptionally convenient options," said Zaki Niazi, president and CEO of King Fuel. "We are thrilled to provide the Houston market with another convenient way to fuel up with a delicious fresh-baked breakfast or lunch."
Success does leave clues. One clue that time and time again continues to resurface is “the consumer is dynamic not static”.  Regular readers of this blog know that is the common refrain of Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.  Our Grocerant Guru® can help your company 253-759-7869. 

Thursday, December 5, 2019

Burgers Top the Charts Again



Real meat still has real friends and once again the burger is king in the United States according to David Portalatin, of the NPD Group.  While many had been asking lately is the burger still king in the U.S. Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® suggest two things:
1.       The burger (real beef) will remain the number one for many years to come.
2.       The competition for second in the Hand Held food spot will become a tight race between chicken and plant based entrees.  
Over the past 3 years NPD has been food consumption in America in this edition of The NPD Group’s Eating Patterns in America, reports that “U.S. consumers may appear to be creatures of habit in their eating patterns but the foods they eat today have a modern twist that is influenced by a host of factors like ethnicity, age/generational group, and health/social consciousness. 
Here are some quick takes from this year’s Eating Patterns in America:
·         There were over 460 billion in- and away-from-home eating and drinking occasions in the U.S. last year.
·         16% of consumers regularly use plant-based alternatives such as almond milk, tofu, and veggie burgers; 89% of these consumers do not consider themselves vegan or vegetarian.
·         14% of in-home eating occasions included at least one item that required no preparation compared to only 11% of occasions in 2013.
·         Visits to quick service restaurants have increased 630 million visits since 2014, while total visits to restaurants have declined more than 700 million visits.
·         19% of grocery shoppers now order their edible groceries online; from 2017 to 2020 the average annual growth rate for digital restaurant orders is forecast at 22%.
·         One in five adults try to manage a health condition with their food and beverage choices.
The consumer is moving faster to the intersection of ‘better for you’ food that is prepared fresh, with personalization and customization according to Johnson. Regular readers of this blog know that Foodservice Solutions® team has been leading the way.  Are you ready to embrace grocerant niche Ready-2-Eat or Heat-N-Eat fresh prepared food?
Looking for success clues of your own? Foodservice Solutions® specializes in outsourced food marketing and business development ideations. We can help you identify, quantify and qualify additional food retail segment opportunities, technology, or a new menu product segment.  Foodservice Solutions® of Tacoma WA is the global leader in the Grocerant niche visit Facebook.com/Steven Johnson, www.Linkedin.com/in/grocerant/  or www.twitter.com/grocerant

Thursday, October 24, 2019

Ahold Delhaize Frictionless Checkout is Customer Relevance


Time is money, and as regular reader of this blog know the number one overall grip about shopping for groceries is how long it takes.  You all know grocery industry icon Bill Bishop who told us that back in the day. According to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® Bill was right then and he is right about it today.
OK, someone is listening it is Ahold Delhaize USA who plans to expand SCAN IT! That will speed the whole shopping expierence while adding relevance about how to shop for Millennials according to Johnson.
Ahold announced that the proprietary solution, which customers use by downloading their supermarket banner’s SCAN IT! Android or iOS app, is currently offered at select Stop & Shop stores and Giant Food Stores’ Giant Heirloom Market locations will speed up and enhance your shopping expierence.
Consumers with SCAN IT! Mobile, can scan product barcodes with their smartphone as they shop and put the items in their cart or bag. The app keeps a running tally of the groceries scanned. When done shopping, customers exit the store via a designated checkout lane, see a “payment approved” message appear while walking through and are charged for purchases.

Yes, SCAN IT! Mobile also incorporates a digital wallet that customers set up beforehand with their preferred payment method. Besides credit or debit cards, shoppers can pay via such platforms as PayPal, Venmo, Apple Pay and Google Pay, which are integrated into the wallet.
Don’t have the app, not to worry, customers, too, can opt to use handheld scanners available at the front of the store for ringing up groceries while shopping. After scanning their items, shoppers then transfer the session to the SCAN IT! Mobile app on their smartphone and then proceed with payment by exiting the store through the designated checkout lane.
The fact is frictionless checkout brings convenience and technology together to meet the needs of our busy customers,” commented John Ponnett, senior vice president of retail operations at Giant Food Stores. “We’ve offered handheld scanning devices for several years, and as customer usage continues to increase, the next step was to align that offering with payment options, saving our customers even more time.” Are you adding customer relevance too speed-up service at your outlet?
Are you ready for some fresh ideations? Do your food marketing ideations look more like yesterday than tomorrow? Interested in learning how www.FoodserviceSolutions.us can edify your retail food brand while creating a platform for consumer convenient meal participationdifferentiation and individualization?  Email us at: Steve@FoodserviceSolutions.us or visit:  www.FoodserviceSolutions.us for more information.

Monday, September 23, 2019

Technology Starbucks and Customer Relevance


When Kevin Johnson Starbucks CEO arrived from Microsoft the world was on notice that Starbucks was about to integrate technology and coffee at the intersection of the consumer in a big way.  Well, according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodsevice Solutions® they are doing just that.
In one giant step Starbucks, is fast evolving the digital experience for customers in China by launching voice ordering and delivery capabilities within Alibaba’s smart speaker, Tmall Genie.  With that giant partnership step and technology leap customers can now order their favorite Starbucks beverages and food simply by using their voice for delivery within 30 minutes. Leveraging Alibaba’s on-demand food delivery platform, Ele.me, the voice ordering capabilities for Starbucks further extend the customer experience within Starbucks digital ecosystem. Partnerships matter in 2019 according to Johnson and technology drives customer relevance everywhere.
As regular readers of this blog know, the launch of the new service marks the one-year anniversary of Starbucks and Alibaba’s strategic partnership which advances the New Retail infrastructure and digital power in China — one of the fastest-growing markets in the world for coffee consumption.
Why is this so important because it builds on several significant collaborations between the two companies that enable a seamless Starbucks Experience for Chinese customers, such as establishing back-of-house kitchens, Star Kitchens, within Alibaba’s Freshippo supermarkets in China.
Miffy Chen, general manager at Alibaba A.I. Labs  stated “We are thrilled to provide our cutting-edge Artificial Intelligence technology through Tmall Genie to serve Starbucks digitally-savvy customers in China,” says which leads the development of Tmall Genie.”… “Earlier this year, we launched food order and delivery service through Ele.me in response to our users’ needs for on-demand local services. We’re excited to introduce an even more diverse and enriched experience on our platform through Starbucks voice ordering and provide a direct benefit to Chinese consumers within their daily routine.”
Molly Liu, vice president and general manager, Digital Ventures, Starbucks China  stated “The Starbucks feature through Alibaba’s Tmall Genie ushers in a new era of digital customer engagement for Starbucks, leveraging ground-breaking digital technology to create an unprecedented experience that elevates our connection with customers to new heights,”  “We are focused on ensuring that Starbucks voice ordering is truly personal, and we look forward to offering our customers more convenient moments and new opportunities to engage with Starbucks on a single integrated platform as they move throughout the day.”
Let’s cut to the chase if you are a regular reader of this blog you should now know that brands must integrate technology to maintain and grow customer relevance.  How are you planning to do that?
Foodservice Solutions® specializes in outsourced business development. We can help you identify, quantify and qualify additional food retail segment opportunities or a new menu product segment and brand and menu integration strategy.  Foodservice Solutions® of Tacoma WA is the global leader in the Grocerant niche visit Facebook.com/Steven Johnson, www.Linkedin.com/in/grocerant/ or www.twitter.com/grocerant/