Showing posts with label Gas. Show all posts
Showing posts with label Gas. Show all posts

Tuesday, January 20, 2026

Why Casey’s General Stores Continues to Win at the Intersection of Food, Convenience, and Value



For decades, convenience stores struggled to be taken seriously as food destinations. Casey’s General Stores has methodically dismantled that perception by leaning into what I call the grocerant sweet spot: fresh food credibility, craveable takeout, and disciplined mix-and-match bundling that consistently grows ticket size across dayparts according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.

Casey’s is no longer just selling food as an add-on to fuel—it is architecting a food-forward ecosystem where prepared meals, dispensed beverages, and grocery adjacencies reinforce one another with impressive financial results.

Prepared Foods: The Economic Engine of the Brand

Casey’s prepared food and dispensed beverage business continues to perform like a high-margin foodservice operator rather than a traditional c-store. Prepared food and dispensed beverage sales rose 4.8% year over year, and an even more telling 10.3% on a two-year stack basis, with an average margin of 58.6%. That margin profile rivals—and in some cases exceeds—many QSR concepts.

Whole pizzas remain a cornerstone, but the growth story is broader. Whole pies and hot sandwiches performed well across all dayparts, reinforcing the importance of all-day food availability. Even more notable is breakfast, which performed exceptionally well, driven by innovation such as the Maple Waffle Breakfast Sandwich. This product underscores an important strategic shift: Casey’s culinary team is not merely refreshing legacy items—they are actively innovating with flavor-forward, comfort-driven offerings that resonate with time-starved consumers.


Fresh Food and Takeout: Expanding the Grocerant Halo

Casey’s success is rooted in its ability to blur the line between grocery and restaurant. Freshly prepared pizzas, hot sandwiches, and breakfast items anchor the takeout experience, while adjacent grocery items allow shoppers to build complete meal solutions.

Same-store grocery and general merchandise sales increased 2.7% year over year and 6.4% on a two-year stack basis, with an average margin of 36%, up approximately 40 basis points from the prior year. This improvement was driven by a favorable mix shift toward higher-margin items such as energy drinks and nicotine alternatives.

From a grocerant perspective, this matters because these items are not purchased in isolation. They are commonly bundled with food—pizza plus energy drink, breakfast sandwich plus coffee, hot sandwich plus snack—creating incremental ticket lift without requiring incremental labor.


Mix-and-Match Bundling: Where Ticket Size Is Won

Casey’s demonstrates a sophisticated understanding of bundled behavior. Customers don’t come in for “a pizza”; they come in for dinner. They don’t want “a breakfast sandwich”; they want breakfast solved.

By leveraging grocerant mainstay principles—mix-and-match bundling across prepared foods, beverages, and grocery adjacencies—Casey’s consistently increases basket size. The data supports this strategy: higher-margin grocery items complement prepared food purchases, while dispensed beverages deliver margin accretion with minimal friction.

This bundling capability is a competitive moat. It allows Casey’s to monetize traffic across multiple missions: fuel stop, meal occasion, and pantry replenishment—all within a single visit.


Fuel Still Matters—But Food Makes It Stick

Fuel remains an important traffic driver. Same-store gallons sold increased 0.8%, with a fuel margin of 41.60 cents per gallon, supported by strong premium and mid-grade demand, stable diesel sales, disciplined pricing, and solid fleet volume gains.

However, from a Grocerant Guru® perspective, fuel is increasingly the entry point, not the profit center. The real long-term value lies in converting fuel customers into repeat food customers—something Casey’s does better than most through consistent food quality and broad daypart relevance.

 


Three Insights from the Grocerant Guru®

1.       Casey’s Is a Food Company That Happens to Sell Fuel
With prepared food margins approaching 60%, Casey’s economic model increasingly mirrors foodservice leaders rather than traditional convenience retailers.

2.       Breakfast Innovation Is the Next Growth Multiplier
Products like the Maple Waffle Breakfast Sandwich signal that Casey’s understands breakfast is no longer transactional—it must be indulgent, portable, and memorable.

3.       Bundling Is the Silent Profit Driver
Casey’s disciplined mix-and-match strategy across food, beverages, and grocery adjacencies quietly but consistently expands ticket size without adding operational complexity.

In an era where convenience alone is no longer enough, Casey’s General Stores proves that when fresh food, innovation, and bundling discipline align, the grocerant model delivers both customer loyalty and sustainable margin growth.

For international corporate presentations, educational forums, or keynotes contact: Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions.  His extensive experience as a multi-unit restaurant operator, consultant, brand / product positioning expert and public speaking will leave success clues for all. For more information visit www.GrocerantGuru.com , www.FoodserviceSolutions.us or call    1-253-759-7869


Monday, January 20, 2025

Grocerant Guru’s Six Food-Focused Strategies to Drive Growth at 7-Eleven

 


7-Eleven’s history with iconic food and beverage offerings such as coffee, Big Bite hot dogs, and Slurpee’s has made it a retail leader in convenience and brand innovation. Leveraging decades of success, 7-Eleven continues to modernize its food offerings while embracing new industry trends. Steven Johnson Grocerant  Guru® at Tacoma, WA based Foodservice Solutions® believe that there are six strategies grounded in food industry facts and 7-Eleven’s proven track record:

1. Modernizing Food and Beverage Programs

One of 7-Eleven’s key growth drivers is its food and beverage modernization program. Currently implemented in nearly 5,000 locations and set to expand to an additional 2,500 stores by Q1 2025, this initiative focuses on freshly baked goods, hot food items, and specialty coffee.

Food Fact: The global fresh food market is projected to grow at a compound annual growth rate (CAGR) of 5.1% from 2023 to 2030, driven by consumer demand for healthier, convenient options.


2. Leveraging Iconic Branding

Building on the success of its legendary Big Bite and Slurpee, 7-Eleven continues to innovate with proprietary food and beverage items that strengthen its brand identity. Slurpee alone accounts for millions of customer interactions annually, fostering brand loyalty and nostalgia.

Food Fact: Over 80% of customers are more likely to purchase familiar brands, and 7-Eleven’s iconic offerings remain a powerful draw.

3. Emphasizing the Grocerant Niche

The grocerant niche—a blend of grocery and restaurant—is an area of significant opportunity. 7-Eleven’s emphasis on mix-and-match meal bundling, such as customizable meal deals featuring Ready-2-Eat (RTE) and Heat-N-Eat (HNE) options, aligns with the busy lifestyles of today’s consumers.

Industry Trend: According to Technomic, 81% of consumers prioritize convenience, and meal bundling is perceived as both time-saving and cost-effective.

4. Accelerating Digital Transformation with 7NOW

The 7NOW delivery program is growing at an impressive 24% rate on a same-store basis. Notably, 25% of the program’s top-selling items are fresh food and proprietary beverages. By targeting $1 billion in sales through this channel, 7-Eleven underscores the importance of integrating digital platforms with food delivery.

Food Fact: The online food delivery market is expected to reach $223.7 billion by 2027, making it essential for retailers to blend convenience with technology.


5. Expanding Proprietary Product Sales

7-Eleven’s proprietary items drive both differentiation and profitability. By increasing the assortment of store-branded baked goods, grab-and-go items, and innovative beverages, the company meets evolving consumer preferences.

Industry Insight: Nearly 65% of consumers indicate they are willing to pay a premium for unique, high-quality food offerings—a significant margin opportunity.

6. Focusing on Cost Leadership and Profitability

Targeting $500 million in cost reductions and improving operational efficiencies supports 7-Eleven’s profitability goals. By focusing on growth, margin expansion, and lowering operating costs, the brand ensures long-term financial sustainability.

Market Insight: In a competitive retail environment, cost leadership enables investments in other growth areas like store enhancements and digital programs.


Why These Strategies Work for the Future

7-Eleven’s holistic approach blends iconic branding with modern consumer demands. By expanding its grocerant focus and leveraging its digital platforms, the company strengthens its competitive edge. Foodservice modernization, cost management, and meal bundling create a seamless experience for customers who prioritize convenience without compromising on quality.

As 7-Eleven continues to innovate and scale its proven strategies, the brand is poised to redefine convenience retailing. With a legacy of iconic products and a keen eye on future trends, 7-Eleven stands out as a leader in blending tradition with innovation—cementing its role as a cornerstone of convenience culture.

Success does leave clues. One clue that time and time again continues to resurface is “the consumer is dynamic not static”.  Regular readers of this blog know that is the common refrain of Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.  Our Grocerant Guru® can help your company edify your brand with relevance.  Call 253-759-7869 for more information. 



Monday, October 5, 2020

Technology Drives Convenience Store Sales

 


Restaurants success with mobile contactless ordering, pick-up, and marketing helped propel sales so much that grocery stores the ilk of Walmart, Kroger, and Publix have jumped in and consumers adoption of mobile ordering continues to accelerate according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.

Convenience stores need a strong digital strategy to meet new consumer demand and adoption of and for less contact, or even no contact ordering and pick-up according to Johnson

Pepared food is the primary driver of the foodservice category within Convenience stores, generating 47% of the category’s sales industrywide.  Among small operators, prepared food accounts for more than half of the category’s sales at 53%, compared to 38% for large operators.  Johnson added that 83.1% all dinners have at least 1 meal component and 68.4% have two meal components. 

Mike Flebotte, partner at Business Accelerator Team, said during the recent Conexxus 2020 Annual Education and Strategy Conference stated, "Being mobile-friendly is very important at this point,". "So many consumers are looking at mobile devices and trending toward mobile that it is really essential for retailers to have a mobile-friendly web presence."



Millennials matter as the average daily mobile internet usage of millennials aged 25 to 34 was almost four hours. Flebotte continues "Operators focused on appealing to this generation of shoppers really have to make sure their website is responsive across all devices,". 

With a digital marketing strategy geared toward increasing customer visits, Flebotte said there are two ways for c-store retailers to drive visits and sales: sell current customers more and more often, and increase total customer count.

This is important mobile apps drive conversion more so than websites, according to Flebotte. In fact, mobile apps can generate up to 300 percent higher conversion rates than a website. "Operators evaluating the cost to maintain both — responsive website and a separate mobile app — should consider potentially a web app," he said.

Other best practices he offered for developing a digital strategy to drive traffic are:

·         Plan for integration;

·         Have a mobile strategy that enables two-way communication between the customer and the brand;

·         Plan to be flexible;

·         Redefine success; and,

·         Think outside the box.

"Looking outside of your industry for marketing innovation and finding new ways to stand out against your competition is essential," Flebotte said. "As platforms continue to evolve, and shopping behaviors continue to change and shift, it's important for retailers to try to stay ahead of the curve seeking new and innovative ways to leverage technology to more effectively market to customers." Are you looking a customer ahead?



C-stores have an opportunity with mobile commerce, and it starts with registering the consumer and moving him/her into the path to purchase journey, according to fellow Conexxus Conference presenter Don Frieden, CEO and founder of P97, a mobile commerce and digital marketing platform provider. 

Consumers will want more than just mobile ordering.  The opportunity to provide multichannel marketing, such as emails and in-app messaging, to influence the consumer along the journey. And then, step three is to leverage geolocation by having all the retailer's locations in the platform.

Additional steps in the mobile commerce journey, Frieden cited, are:

·         Mobile pay at the pump;

·         Mobile order ahead; and

·         Loyalty rewards and targeted offers. 

The benefits of moving a consumer to mobile are in the numbers, Frieden pointed out. Comparing NACS State of the Industry (SOI) data to P97 data, he cited that the average gallons per transaction based on card-based transactions is approximately 10.8 gallons per SOI's findings vs. an average of 12.2 gallons based on mobile transactions per P97's findings. Are you looking a customer ahead?

Are you ready for some fresh ideations? Do your food marketing ideations look more like yesterday than tomorrow? Interested in learning how our Grocerant Guru® can edify your retail food brand while creating a platform for consumer convenient meal participationdifferentiation and individualization?  Email us at: Steve@FoodserviceSolutions.us or visit: us on our social media sites by clicking one of the following links: Facebook,  LinkedIn, or Twitter






Friday, November 30, 2018

At 7-Eleven Convenience Means Skip the Checkout Line


Fresh food fast is important at 7-Eleven according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. Technology is playing an increasing role in delivering fresh food fast according to Johnson as 7-Eleven is piloting mobile scan & pay self-checkout at 14 convenience stores in the Dallas area.
This new Scan & Pay platform allows customers to skip the checkout line and pay for items using the 7-Eleven app. The frictionless shopping experience is integrated into the 7Rewards loyalty program, allowing customers to automatically earn 7Rewards points upon purchase, redeem points to purchase applicable products, as well as receive all in-store promotions.
Here is how it works. Scan & Pay, customers need to update the latest version of the retailer's mobile app and register with the 7Rewards loyalty program. Once inside the store, customers open the app and tap "Start Scannin" at the bottom of the home page.
From there:
·         Customers must be within the geo-fenced area in or around one of the 14 pilot stores for the shopping feature to appear.
·         As they shop, customers scan items with a bar code using the guides on their phone screen. Items are added to their basket, along with any discounts or promotional pricing.
·         Customers pay for purchases using Apple Pay, Google Pay or a traditional debit or credit card. Scan & Pay stations with clear shopping bags are in the store.
·         Once they pay for their purchases, customers scan the QR code on the final confirmation screen at the Scan & Pay confirmation station. 
"We want every interaction with 7-Eleven to be valuable and delightful and fast," Singh said. "Customers can now take control of their shopping experience and earn loyalty points at the same time. Customers are given a variety of options when they walk into a 7-Eleven store, from product assortment and customization all the way to payment methods. We are taking the in-store retail experience to the next level with a series of innovations. Scan & Pay is one of them."
Scan & Pay works with Android and iOS devices and is available for all merchandise except items that require cashier assistance, including hot foods, financial services and age-verified products.
Foodservice Solutions® specializes in outsourced food marketing and business development ideations. We can help you identify, quantify and qualify additional food retail segment opportunities, technology, or a new menu product segment.  Foodservice Solutions® of Tacoma WA is the global leader in the Grocerant niche visit Facebook.com/Steven Johnson, Linkedin.com/in/grocerant/ or twitter.com/grocerant



Saturday, August 11, 2018

Friendship Kitchen Fresh Prepared Grocerant Niche Offerings



Grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared food continues to drive top line sales and bottom line profits in every sector of foodservice retail today according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.
Friendship Kitchen is a first for 25 unit FriendShip Food Stores, the company operates along the shores of Lake Erie, from Toledo to Cleveland. Ed Burcher, vice president of foodservice for Friendship Food Stores stated “Our guests are enjoying our freshly hand-breaded chicken, FriendShip recipe pizza and hot breakfast sandwiches, prepared by our FriendShip Kitchen chefs,”
In FriendShip Kitchen foods are freshly prepared on premises. The menu is designed to offer something for everyone, all through the day — from oven-baked breakfast pizza, stuffed burritos and egg sandwiches, to coffee made from premium roasted beans, to lunch and dinner choices that range from salads to sandwiches to pizza and its FriendShip Kitchen signature chicken.
Burcher continued “We have worked for the last year to develop and refine the offer so that our guests enjoy the tastiest chicken and pizza. This has been a real team effort in building this new store offer and format for FriendShip,”
Friendship Kitchens is owned by Beck Suppliers who also distributes propane and heating oil to thousands of Midwest homes and businesses. The company’s construction division specializes in the installation and removal of petroleum fueling systems, as well as the installation, maintenance, support and operation of car washes. Is your company looking for a new avenue of growth?  Friendship Kitchens is the new electricity Beck Suppliers need to drive incremental top line sales and bottom line profits.   
What is the new electricity driving your top line sales and bottom line profits?  Are your customer counts growing?  According to Johnson, “Brand relevance is in part driven with innovation in new food products in combination with new avenues of distribution all of which are the platform for the new electricity.”
Johnson stated “that in my minds-eye the new electricity must be very efficient for the supply and includes such things as fresh prepared food, urban clothing, coins /currency, autonomous delivery, cashier-less retail, cash-less payments, digital hand held marketing.
Foodservice retailers to survive the next generation of retail must embrace the artificial intelligence revolution while simultaneously embracing fresh food that is portable, fresh, with differentiation that is familiar not different.  That will require brands to embrace new fresh food partnerships more now than ever before according to Johnson.
Are you trapped doing what you have always done and doing it the same way?  Where is your new electricity?  Interested in learning how www.FoodserviceSolutions.us can edify your retail food brand while creating a platform for consumer convenient meal participationdifferentiation and individualization?  Email us at: Steve@FoodserviceSolutions.us or visit:  www.FoodserviceSolutions.us for more information.