The line between grocery stores, convenience stores, and restaurants
continues to grow ever thinner. The fight for America's food dollars and share
of stomach continues to intensify as consumers find fresh prepared Ready-2-Eat and
Heat-N-Eat fresh food options at a wide and growing array of outlets across
almost every channel including liquor stores, chain drug stores, club stores,
vending and even more non-food traditional fresh food retailers like dollar
stores.
Today, while manufacturers, retailers, and restaurants worry
about choice overload, consumers have embraced their new choices and show no
signs of returning to the old ways. This fight is taking place in what is
called the grocerant niche. Food retail sales has
evolved into a focused battle by each retailer for a larger share of stomach.
Specifically, the restaurant industry is not known for trying to
be the fastest to market with an ideation, food, or tech advance. Restaurants are slowly understanding that the
consumer never takes a step backwards from technology or fresh prepared food
quality, speed of service, prepared food meal component options according to
Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice
Solutions®.
In the United States, the larger the chain in almost all cases
the more slowly they are to adopt something than a smaller chain or independent
restaurants will. Chain restaurants goal is simple to feed one meal at a time in
the restaurant while protecting and edifying the brand according to Johnson. That said 2020’s unusual retail conditions
edified the long-term migration, adoption, and top of mind focus of new
non-traditional grocerant niche products and points of distribution.
Battle for Share of Stomach
Again, it is at the intersection of the consumer, freshly
prepared food, and technology we find that consumer eating behavior is evolving
and is now beyond the control of traditional food marketers. We have four meal
periods today rather than the traditional three, many are smaller meals, some
call them snacks. That all depends in
which age group you fall Gen Z & Millennials snack, Boomers like smaller
meals according to Johnson.
Our evolving culture, lifestyle, demographics, along with the
new uncertain economy are all putting pressure on the American food consumer:
Demands of work, economic shrinkage, demands of raising a family, commuting,
social interaction, kid's at home schooling, and after-school activities, all
contribute to a food marketplace where convenience vies with price over legacy
brands.
Recent advances in fresh food packaging combined with new points of Non-traditional fresh food distribution have empowered consumer choice, driving incremental customer migration and adoption of grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared food according to the team at Foodservice Solutions® recent Grocerant ScoreCards. Americans are embracing these choices even as legacy marketers’ cringe. Who's after restaurant food dollars? Simply put everyone including retailers from Tommy Bahama, Macys, Del Monte Produce and Ikea. The shopper is in control spurring new retail food Formats.
There is no doubt that traditional views of meals and mealtime
can pretty much be discarded. Legacy retailers waiting for the "next big
thing" to copy simply might be out of luck this time. Legacy food
retailers may not like to be first movers very much but it may prove that
waiting too long will not work this time.
The retail food world is evolving at an ever-increasing pace
filled with innovation in food, portion size, points of distribution, and
quality fresh prepared meal solutions. The price, value, service equilibrium is
resetting in retail foodservice. In order to edify the brand and reinforce
consumer relevance restaurateurs must leverage Foodservice Solutions® Five
P's of food marketing (Product, Packaging, Placement, Portability, and Price)
Many legacy food retailers continue to practice brand
protectionism, stifle the brand while diminishing consumer relevance. The
consumer is dynamic, not static. Brands must be dynamic, evolving with the
consumer. Success in the restaurant world is no longer simply about what
happens within your four walls.
Are you
trapped doing what you have always done and doing it the same way? Interested in learning how www.FoodserviceSolutions.us can edify your
retail food brand while creating a platform for consumer convenient
meal participation, differentiation and individualization? Email us at: Steve@FoodserviceSolutions.us or visit: www.FoodserviceSolutions.us for more
information.
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