Sunday, June 15, 2025

Consumer Meal Spending Discontinuity Driving Customer Migration

 


America’s dinner table is shifting—and fast. The traditional grocery store is no longer the default destination for meal decisions. Instead, consumers are migrating across channels—convenience stores, restaurants, online aggregators—seeking better value, quality, and convenience in the face of rising grocery prices. This consumer migration isn’t just a trend—it’s a direct response to what I call the Consumer Meal Spending Discontinuity according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.

The Trigger: Government Policy + Tariffs = Consumer Frustration

According to a new survey by the Feedback Group, 61% of U.S. grocery shoppers report heightened stress over food prices, with Gen Xers feeling it most acutely at 70%. Across all generations, frustration is rising—especially at perceived policy failures. Government actions, including tariffs and trade restrictions, are now viewed as the top cause of food inflation. In fact, 82% of shoppers believe tariffs will lead to higher grocery prices, with nearly half expecting significant increases.

This perception has real consequences. The survey found that 34% of shoppers plan to cut grocery spending. But where are those dollars going?

Let’s break down the consumer migration story across four key battlegrounds:

 


1. Convenience Stores: The New Everyday Food Stop

What’s Happening:
C-stores are winning meal occasions with quick-serve options, aggressive pricing, and location convenience. According to
NACS data, 59% of c-store foodservice sales now come from prepared foods, and 44% of Millennials buy meals or snacks from a c-store at least once a week.

What It Means:
With grocery prices surging and stress rising, consumers are increasingly viewing convenience stores as fast-food alternatives or even grocery substitutes for grab-and-go meals. Expect continued growth in made-to-order programs, fresh grab-n-go, and bundled meal deals (think: $5 lunch combos and hot food loyalty perks).

Grocerant Guru® Takeaway:
C-stores that behave like neighborhood restaurants—offering fresh, fast, and affordable—are siphoning off grocery and fast-casual dollars, particularly from Gen Z and working-class consumers.

 


2. Grocery Stores: Losing Share of Meal Mindshare

What’s Happening:
While grocers are still the backbone of American food supply, their role in meal decision dominance is eroding. Shoppers now overwhelmingly blame external forces (especially tariffs and government policy) for high prices—scoring policy blame at 4.11 out of 5, up from 3.86 last year.

Yet ironically, shoppers still believe grocers are raking in profits—estimating net margins at 30%, when the real figure is closer to 1–3%.

What It Means:
Grocers face a trust gap and a value gap. Although private-label sales are rising (82% of shoppers see them as more affordable and 80% say the quality is comparable), grocers need to lean harder into meal solution marketing, not just item-based promotions. This means ready-to-heat meals, recipe kits, and cross-merchandised "what’s for dinner tonight?" sets.

Grocerant Guru® Takeaway:
Retailers must shift from selling groceries to selling meals. Otherwise, expect continued erosion of loyalty—especially among value-focused households and younger consumers.

 


3. Restaurants: Gaining Ground via Off-Premise & Value Menus

What’s Happening:
Restaurants are capturing more share of the consumer food dollar with dynamic pricing, fixed-cost meal options, and expanding takeout. According to the National Restaurant Association, off-premise dining now accounts for 68% of total restaurant traffic.

Quick-service chains are responding with $4–$7 combo deals, family meal bundles, and digital loyalty offers that make meal math more predictable—and in some cases, cheaper—than grocery shopping.

What It Means:
Consumers aren’t just eating out—they’re opting out of high grocery prices. And they’re using restaurant value menus as grocery alternatives, particularly for lunch and dinner.

Grocerant Guru® Takeaway:
Restaurants that market themselves as meal solution providers—not indulgences—are pulling grocery dollars straight into the drive-thru. Expect more bundling, more meal kits, and smarter loyalty targeting.

 


4. Online Aggregators: Subscription Meets Substitution

What’s Happening:
Instacart, Uber Eats, DoorDash, and Amazon Fresh are evolving from delivery platforms to dinner deciders. With meal subscriptions, dynamic promos, and AI-generated weekly meal plans, they’re capturing grocery and restaurant intent simultaneously.

A 2025 eMarketer report shows that 47% of shoppers use at least one aggregator for weekly meal planning, and 31% say they use aggregators to compare pricing between grocery and restaurant options.

What It Means:
These digital ecosystems are removing friction in price comparison and expanding consumer choice—often pitting your meal aisle against someone else’s menu in real time.

Grocerant Guru® Takeaway:
Online aggregators are accelerating the Consumer Meal Spending Discontinuity by enabling hybrid habits: order your pantry staples, reheat a restaurant meal, and still feel like you “cooked dinner.”

 


Final Word from the Grocerant Guru®:

The American consumer is no longer loyal to a single channel. They're loyal to value, convenience, and solutions. As long as food inflation is perceived to be out of their control—and driven by factors like tariffs and policy—shoppers will continue to migrate, meal by meal, to whoever gives them a better deal and a faster answer to “What’s for dinner?”

If you're a food retailer in 2025, you're not just competing on price.
You're competing on perception, portability, and plate-ready convenience.

The discontinuity is here. The migration is real. Are you ready?

Elevate Your Brand with Expert Insights

For corporate presentations, regional chain strategies, educational forums, or keynote speaking, Steven Johnson, the Grocerant Guru®, delivers actionable insights that fuel success.

With deep experience in restaurant operations, brand positioning, and strategic consulting, Steven provides valuable takeaways that inspire and drive results.

💡 Visit GrocerantGuru.com or FoodserviceSolutions.US
📞 Call 1-253-759-7869



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