Why Bringing Back Salads Won't Reverse Slowing Sales, Lower
Food Costs, or Win New Customers
By Steven Johnson, The Grocerant Guru® | Foodservice
Solutions® | Tacoma, Washington
When
a company's stock price comes under pressure, investors begin looking for
signals that management has a strategy to reignite growth. Unfortunately,
bringing back a discontinued menu item rarely qualifies as a transformational
growth strategy.
That
is precisely why McDonald's renewed interest in salads deserves a closer look.
History
tells us that salads have never been a meaningful traffic driver for
McDonald's. More importantly, today's consumer is making food purchasing
decisions very differently than when McDonald's first entered the salad
business more than four decades ago.
From
the perspective of the Grocerant Guru®, the return of salads is unlikely to
materially improve top-line sales, lower food costs, increase restaurant
profitability, or drive meaningful customer migration from competing
restaurants.
The
challenge isn't the product.
The
challenge is the consumer.
The Numbers Behind Today's Consumer
Today's
food consumer has fundamentally changed how dinner is sourced.
According
to Circana's Future of Dinner research, 81% of all evening meals are
sourced from home, whether cooked from scratch or assembled using Ready-2-Eat
and Heat-N-Eat foods purchased from grocery stores, warehouse clubs,
convenience stores, or restaurants. Even more revealing, approximately one-half
of all dinners are prepared in 15 minutes or less, demonstrating that
convenience—not cooking—is driving meal decisions.
The
National Restaurant Association reports that consumers continue to rank value,
convenience, speed, portability, and digital ordering among the primary reasons
for selecting where to purchase meals. At the same time, USDA data continues to
show that food-away-from-home prices have generally increased faster than
food-at-home prices over the past several years, encouraging consumers to stretch
food budgets by combining restaurant purchases with grocery store meal
components.
The
result is a dramatically expanded competitive landscape.
McDonald's
is no longer competing simply against Burger King or Wendy's.
Today's
competitors include:
·
Grocery store prepared foods
departments
·
Costco's ready-to-eat meal offerings
·
Convenience stores such as Circle K,
Casey's, QuikTrip, and Wawa
·
Dollar stores expanding refrigerated
and frozen foods
·
Club stores
·
Meal-kit providers
·
Fast-casual restaurant concepts
Consumers
now build meals from multiple retail channels based on value, convenience,
portability, and time—not brand loyalty alone.
That
is the modern battle for share of stomach.
A Look Back: Fast Food's Long Love Affair with Salads
McDonald's
has been trying to make salads a meaningful business category since the
mid-1980s.
Over
the years consumers have seen:
·
Garden Salads
·
Chef Salads
·
Premium Salads
·
McSalad Shakers
·
Premium Southwest Salads
·
Bacon Ranch Salads
·
Caesar-inspired offerings
Each
launch generated significant media attention.
None
fundamentally changed the business.
During
the COVID-19 pandemic, McDonald's simplified its menu, eliminating salads
because they complicated operations while generating relatively modest sales.
Even after operational conditions normalized, salads remained absent because
customer demand never justified bringing them back as a core business platform.
McDonald's
isn't alone.
Nearly
every major quick-service chain has attempted to position salads as a growth
category.
Burger
King promoted Fresh Salads.
Jack
in the Box expanded premium salads.
Carl's
Jr. and Hardee's invested in healthier menu platforms.
Arby's
experimented with Market Fresh offerings.
Dairy
Queen tested entrée salads.
Even
Chick-fil-A, whose Market Salad is among the most respected in quick service,
derives the overwhelming majority of its sales from chicken sandwiches,
nuggets, waffle fries, beverages, and meal bundles—not salads.
Wendy's
arguably built the strongest salad reputation in traditional quick service. Yet
despite award-winning salads, hamburgers, chicken sandwiches, breakfast, fries,
Frostys, and combo meals continue to generate the vast majority of restaurant
traffic.
History
is remarkably consistent.
Consumers
may appreciate salads.
They
simply don't choose burger chains because of them.
The Economics Simply Don't Work
Salads
also present one of the most operationally challenging menu categories in
foodservice.
Unlike
frozen French fries, beef patties, or chicken products that deliver long shelf
life and predictable yields, salads depend on highly perishable ingredients.
Fresh
lettuce.
Tomatoes.
Cucumbers.
Fresh
vegetables.
Cheeses.
Grilled
chicken.
Multiple
dressings.
Every
ingredient increases inventory complexity.
Every
day unsold salads become waste.
Fresh
produce requires strict temperature controls, shorter inventory cycles,
additional labor, and greater food-safety monitoring.
Those
factors increase:
·
Food waste
·
Labor expense
·
Refrigeration requirements
·
Inventory management complexity
·
Supply chain variability
·
Overall food cost volatility
Unless
salad sales achieve exceptionally high volumes—which history suggests is
unlikely—profit margins become increasingly difficult to maintain.
Simply
stated, salads generally create more operational complexity than financial
leverage.
Consumers Visit McDonald's for Permission to Indulge
Brands
matter.
Consumers
don't visit McDonald's because they suddenly want to become healthier.
They
visit because McDonald's owns decades of emotional equity built around:
·
World-famous French Fries
·
Big Macs
·
Quarter Pounders
·
Chicken McNuggets
·
Egg McMuffins
·
Drive-thru convenience
·
Affordable family meals
These
products define the brand.
Consumers
rarely wake up craving a McDonald's salad.
They
crave fries.
Brand
positioning shapes consumer expectations far more than menu expansion.
Adding
salads doesn't redefine the brand.
It
simply expands the menu.
The Battle Has Shifted from Restaurants to Retail Food
The
competitive battlefield has fundamentally changed.
Today's
consumer may purchase:
·
Rotisserie chicken from Costco
·
Salad kits from Aldi
·
Dessert from Dairy Queen
·
Fresh fruit from Walmart
·
Beverages from Dollar General
—all
for the same family dinner.
Restaurant
loyalty has become meal loyalty.
Consumers
increasingly optimize every food purchase based upon convenience, price,
quality, portability, and time.
That
means McDonald's isn't competing against salads.
It's
competing against complete meal solutions.
Bundles Beat Bowls
Consumers
increasingly purchase bundled meal solutions instead of individual menu items.
The
industry's fastest-growing opportunities include:
·
Family meal bundles
·
Ready-2-Eat meals
·
Heat-N-Eat meals
·
Mix-and-match meal components
·
Value meals
·
Digital loyalty offers
·
Drive-thru meal occasions
Those
categories solve dinner.
A
salad usually does not.
Salads
frequently become an add-on purchase rather than the reason someone visits a
restaurant.
Add-ons
generate incremental revenue.
They
rarely create incremental customer traffic.
That
distinction matters.
What McDonald's Really Needs
The
future isn't about becoming healthier.
The
future is about becoming more relevant.
Winning
brands will continue investing in:
·
Digital personalization
·
Faster drive-thru operations
·
AI-enhanced ordering
·
Value meal bundles
·
Limited-time craveable products
·
Portable meal solutions
·
Menu innovation consumers can't easily
duplicate at home
Those
initiatives create customer migration.
History
suggests salads do not.
Final Thought
McDonald's
has earned one of the strongest brands in restaurant history by understanding
exactly why consumers visit.
Bringing
salads back may satisfy a small segment of existing customers, generate
positive headlines, and create a temporary marketing story.
However,
history strongly suggests it will not materially increase guest counts, improve
food costs, redefine the brand, or reverse slowing sales momentum.
In
today's marketplace, consumers are not searching for another fast-food salad.
They
are searching for the easiest, fastest, highest-value solution for breakfast,
lunch, and dinner.
That
battle is being fought every day across restaurants, grocery stores,
convenience stores, warehouse clubs, and dollar stores.
And
increasingly, the winners are those solving the entire meal occasion—not simply
adding another menu item.
Three Insights from the Grocerant Guru®
1. Salads Don't Drive Customer Migration—Complete Meal
Solutions Do.
Consumers
don't switch restaurants because one chain introduces another salad. They
migrate toward operators that consistently deliver superior value, convenience,
speed, portability, and bundled meal solutions. The future belongs to brands
that solve meal occasions rather than simply expanding menu categories.
2. Fresh Produce Adds Operational Complexity Faster Than
Revenue.
Salads
increase labor, inventory management, food safety requirements, refrigeration
needs, and spoilage risk. Unless sales volumes become exceptionally high, the
economics seldom outperform core menu categories like burgers, chicken, fries,
and breakfast, which benefit from decades of operational optimization.
3. The Real Battle Is No Longer Restaurant vs. Restaurant.
The
battle is for share of stomach. Grocery stores, convenience stores, warehouse
clubs, dollar stores, and restaurants are all competing for the same meal
occasions. The brands that will win over the next decade will be those offering
compelling Ready-2-Eat and Heat-N-Eat meal bundles, frictionless digital
ordering, portability, and exceptional value—not simply healthier menu
additions.
Let’s Build a Partnership for Growth
Looking
for the right partner to drive sales and amplify your marketing impact? Success
leaves clues—and we may have the exact insight you need to propel your business
forward.
Explore
innovative food marketing and business development strategies with Foodservice
Solutions®.
Contact
us at Steve@FoodserviceSolutions.us
Learn more at GrocerantGuru.com










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