Friday, June 17, 2011

What we learned this week in Retail Foodservice, compliancy and contrived don’t work.

2011 is nearing it mid-point. This week like so many others this year has provided the clues to success within retail foodservice particularly within the restaurant sector.

1. Leadership compliancy simply is not a platform for success within the restaurant sector when the consumer is migrating too new avenues of food distribution. This week Perkins & Marie Callender filed for Chapter 11 Bankruptcy. Consumer are dynamic not static. Restaurant brands that practice Brand Protectionism will simply be left behind. Consumer are looking forward, always seeking the “NEXT BIG THING”. Brands that spend more time protecting the brand rather that growing it will end up the ilk of Perkins & Marie Callender’s.

2. National TV advertising is great for brands. However never under estimate the intelligence of the American Consumer. "America's Next Great Restaurant" the TV show that inspired "Soul Daddy" restaurants after finishing first on NBC's short-lived competition series had opened three restaurants; well this week two of them were closed for good. That is just a month after opening. Consumers call tells the difference between authentic and contrived. Many national chains that are floundering because they lost authentic and force the new “contrived”.

3. Hedge funds continue to look for opportunity within retail foodservice. Those who entered two years ago are seemingly cutting there cash displacement and getting out. While others think we are at the bottom and looking to get in and make there mark (millions). One problem, are they going too keep replacing and recycling industry executives from failed, failing or complacent brand protectionism companies? The results in a dynamic retail foodservice market may not be what they are looking for.

Since 1991 Foodservice Solutions of Tacoma, WA has been the global leader within the Grocerant niche. For more on Steven A. Johnson Bing or Google Grocerant or visit http://www.linkedin.com/in/grocerant or on Facebook.com/StevenJohnson

Thursday, June 16, 2011

Legacy retail foodservice is stepping up the tempo of competitiveness for customer dollars.

Re-Branding is not back to the basic’s it’s a step into the future of marketing, positioning and essential for legacy brands continued consumer relevance. Re-Branding means positioning a product, or a company focusing on the core foundation of the legacy product or companies value with a dramatic shift in contemporized customer relevance.
                                        
Grocery stores, Restaurants and Convenience stores are all scurrying to reposition their menu mix of better for you prepared food to garner an increase in share of stomach. Competitive may not be a strong enough word for the battle between sectors and companies for the consumer. The Grocerant niche is where all the action is consisting of better for you prepared portable ready-2-eat and heat-N-eat food.
 

McDonalds, Wegmans, Starbucks, Sheetz, Boston Market and Wawa have done great things in the foodservice area but the equilibrium between financial success and breakthrough top of mind recognition might be amiss. In Seth Godin's  book Purple Cow where the entrepreneur wants to recapture some of the magic that the brand at one time had. Godin suggests that the key to success is finding a way to stand out and be remarkable, like a purple cow in a field of regular cows.
 
Subway’s $5 dollar foot-long was and continues to be a Purple Cow.  The $5 dollar foot-long has been an industry leading market share mover allowing Subway to garner additional share of stomach.
 
Equally as bold was Domino's change to its core product its pizza and crust! The new crust is a garlic-seasoned recipe with parsley, and the sauce will be sweeter and bolder with a medley of herbs and a red-pepper kick." The cheese is made with 100% mozzarella, flavored with just a hint of provolone”. Not only were these moves bold, they are targeted directly at the consumer, grounded in consumer relevance. Congratulations Domino’s; marketer’s around the world have been watching in envy, wondering why they have been held back.
 
 Safeway’s “lifestyle” are another example for ground branding a turn away from the middle of the store and focus on consumer relevant fresh, prepared food. These “lifestyle” units have proven a focus on the grocerant niche prepared food sector provides a halo for even the burdened center of the store. This is about winning the heart and minds of the consumer.

Simply look at the results of companies that have not been bold rather they have been incremental at best.  Perkins, Marie Callender’s and Shari’s all have closed stores this past week.

The challenged for each company is the ability to see and understand the customers focus at its core, not your brands core. Success does leave clues and companies leading the charge in 2012 will be leaders within there niche for years to come. Those that do not will be reading headlines that C-level change is coming or came. Without bold new leaders those brands may simply become non relevant. In the event that they are more about their brand than the consumer they will simply fall to the way side.
 
Does your team have the ability to ask outliner questions of researchers in order to identify outliner results for your product or brand? Have you identified a new avenue of distribution or a new product that can be your Purple Cow? Many companies are in turmoil due to the economic quagmire, very few companies will do something bold, new and fresh if they do they will garner market-share for years to come. I 'can't run fast, leap tall buildings but I sure can think outside the box with a consumer focus. Do you need an outsiders eye’s with inside knowledge, capable of assisting you to break out of the quagmire and into a new leadership role within your niche. Now is when the next generations of industry leaders are being formed. We all know the status quo is not. Success does leave clues and looking forward is just one of them.

Since 1991 Foodservice Solutions of Tacoma, WA has been the global leader within the Grocerant niche. For more on Steven A. Johnson Bing or Google Grocerant or visit http://www.linkedin.com/in/grocerant or on Facebook.com/StevenJohnson

Wednesday, June 15, 2011

Northeast US convenience stores are setting the sector standard in food quality.


It’s no wonder that when people Email or call me about their favorite Convenience stores, they 9 out of 10 times refer to one of these four outstanding Convenience store companies: QuickChek, Rutters, Sheetz and Wawa. Having traveled to 49 states, sampling, viewing and listening I have to agree. When looking at food quality, service levels and customized food products they win hands down. I would say success leaves clues and any company that wants to expand their foodservice sales in the ready-2-eat or heat-N-eat niche, must visit all of these companies.

There can be no confusion in the fact that the Grocerant niche may be taking off in the Supermarket arena as well however from what I am hearing even they have been studying the NE Fab Four! They are allowing consumers to define where they eat, how they eat and when they eat. Even more important is these four operators have established food brands with brand managers that can rival any national restaurant chain. Recent industry research indicates extremely high levels of brand loyalty for each company as well.

Over the next decade as American’s eating patterns are revealed we will find that these Northeast companies provided the format and platform for a new era in food consumption patters. Interested in a emersion tour for Grocerants and developing food trends?

Since 1991 Foodservice Solutions of Tacoma, WA has been the global leader within the Grocerant niche. For more on Steven A. Johnson Bing or Google Grocerant or visit http://www.linkedin.com/in/grocerant or on Facebook.com/StevenJohnson

Tuesday, June 14, 2011

Evolving food trends driving top line growth in the Grocerant niche.

Legacy food retailers driven by outdated metric’s just may be unwitting market share capitulators.  One needs only to look at the prepared fresh food area expanding in grocery stores.  Once called the deli section, meal solutions, quick fixes or ready-to-eat sections has now evolved into the Grocerant niche.  Company after company is expanding, enlarging and repositioning in this booming niche to accommodate the demand for increased options for the consumer within fresh prepared food.

Super Max is a great example of a grocer on the path to success within the grocerant niche. Super Max is one food retailer that has done an outstanding job with both the breakfast daypart and lunch daypart.  Safeway’s lifestyle stores are building on the lunch daypart and doing great things in the PM or dinner daypart. Wawa, Sheetz, QuickChek do great things with fresh prepared food and now 7 Eleven is entering the grocerant niche as well with testing new products from coast to coast.

Here are some of the new values driving consumers in the grocerant niche:

1.       Food that is Ready-2-Eat

2.       Fresh, local better for you

3.       Portion size options, single serve

4.       Multiple choice of sides and entree per day

5.       Portability
Retail foodservice marketers can no longer rely on preconceived segmentation strategies, but rather need to think differently about who they are trying to reach and how to reach them. In a world where all shopping has become faster, the grocerant niche provides the bundled solutions consumers are looking for.

Since 1991 retail food consultancy Foodservice Solutions® of Tacoma, WA has been the global leader in the Grocerant niche for more on Steven A. Johnson and Foodservice Solutions® Bing or Google: Grocerant or visit http://www.linkedin.com/in/grocerant or twitter.com/grocerant

Monday, June 13, 2011

Manufactures focused on retooling food retailing.


The grocerant niche continues to evolve with the assistance of national and regional food manufactures help. National and regional restaurant chains have for years leveraged internal or external central kitchens to reduce labor cost and improve product consistency.

Supermarkets and convenience stores have been doing the same thing at an increasing rate. Consumer acceptance of the fresh and prepared meal options have been propelling increased consumer loyalty at retail locations offering them simultaneously driving top line revenue and bottom line profits.

Food manufacturing companies have taken notice. Tyson foods, BYO Bistro entrees is a national line prepared meal solutions available for any retailer but focused on direct competition with restaurant meals. Sara Lee it refocusing its efforts on fresh prepared food. Real Mex Foods creates and distributes a full line of specialty food for retailers within southwest flavor profile.

With Dollar stores and national retail drug store chains the likes of CVS and Walgreens jumping into the grocerant niche offering fresh and prepared bundled meal solutions. The opportunity for food manufactures has only just begun.

Since 1991 Foodservice Solutions of Tacoma, WA has been the global leader within the Grocerant niche. For more on Steven A. Johnson Bing or Google Grocerant or visit http://www.linkedin.com/in/grocerant or on Facebook.com/StevenJohnson

Friday, June 10, 2011

Foodservice Solutions® 5 P’s of retail foodservice marketing focus on the future of food retailing.


Tacoma, Washington based Foodservice Solutions® has been gathering retail food success clues since 1991.  Within the clues they discovered some universal commonalities from those commonalities they developed: The 5’P’s of Food Marketing:   Product,   Packaging Placement Portability, and Price.

If you are interested in learning how the 5P’s of Food Marketing can edify your retail food brand while creating a platform for consumer focused convenient meal participation, differentiation and individualization contact Foodservice Solutions®.

Channel blurring is not in the mind’s eye of the consumer.  It is only in the mind’s eye of the legacy marketing managers in legacy companies. The explosive growth within the ready-2-eat and heat-N-eat fresh prepared food niche is a perfect example of how the consumer is moving forward.  Retailers must meet the evolving consumer meal assembly need-set.

This year alone Walgreen’s, Rite Aid, Sears and Amazon all have developed and rolled out fresh food programs. 7 Eleven continues building on its global success with fresh prepared ready-2-eat and heat-N-eat food. The grocerant niche is redefining avenues of fresh food distribution. In fact it will define success in years to come within each sector including, Restaurant, Convenience Store, Grocery Store and Drug Store channels.

It’s time for many in the industry to reconsider individual brand positions. What does your brand stand for today? Where are consumers heading?  QSR’s are moving into fresh prepared “better for you food”. Grocery stores are selling bundled meal components that are fresh prepared. Chain Drug stores are finding success with fresh ready-2-eat food. Grocerant fresh prepared food is going main stream.  Are you?

Product, Packaging, Placement, Portability and Price are the 5 P’s of successful grocerant fresh prepared food retailing. Combine the 5 P’s with technology, a consumer focus and success follows.

Invite Foodservice Solutions® to complete a grocerant program assessment, brand, product placement or positioning assistance.  Since 1991 www.FoodserviceSolutions.us  of Tacoma, WA has been the global leader in the Grocerant niche visit Facebook.com/Steven Johnson, Linkedin.com/in/grocerant or twitter.com/grocerant.

Thursday, June 9, 2011

Ready-2-Eat and Heat-N-Eat fresh and prepared food is expanding the retail food footprint.


Consumers are finding ready-2-eat and heat-N-eat fresh and prepared food in Dollar stores, Drug Stores, Convenience stores in addition to the usual outlets; restaurants and grocery stores.

Ready-2-Eat and Heat-N-Eat fresh and prepared food is now known as food belonging in the grocerant niche. The Grocerant niche is thriving in large part due to its ability to bundle meal components. Those components create for a family convenient meal participation, differentiation and individualization which is a key driver in family meal planning today.

Consumers have been exposed to a plethora of flavors and have not the time to master the skill of cooking each. This growing trend is empowering the consumer to establish new customs and traditions in eating more flavorful food. The Grocerant niche is about convenient meal participation, differentiation and individualization.

Since 1991 retail food consultancy Foodservice Solutions® of Tacoma, WA has been the global leader in the Grocerant niche for more on Steven A. Johnson and Foodservice Solutions® Bing or Google Grocerants or visit http://www.linkedin.com/in/grocerant, twitter.com/grocerant or Facebook Steven