Saturday, July 3, 2021

Taco Bell Evolving Faster, Fresher, with Flavor


Fresher food faster drives sales at most restaurants in fact 43.6% of all restaurant visits occur at a fast-food drive-thru according to NPD. Taco Bell has been driving new electricity into its brand with partnerships in an effort two engage new and current customers. Taco Bell wants more customers and is out to win the battle for share of stomach.

Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® recently stated that Taco Bell excels at implementing the FIVE Pillars of customer engagement when they think about creating a new Limited Time Offer (LTO) or new branded invitation. With the introduction of the Naked Chicken Chalupa at Taco Bell they are looking to reinvent its own game-changing invention like no adversary in the chicken wars could, by testing a craveable plant-based shell alternative. Meet the Naked Chalupa with a Crispy Plant-Based Shell, a new menu innovation that gives vegetarian and veggie-curious fans everywhere reasons to shell-ebrate. Think about the FIVE Pillars and how this new partnership works:

Five Pillars of customer engagement:

1.       Understand your customers

2.       Build lasting customer loyalty

3.       Create personalized and targeted campaigns

4.       Get real-time customer feedback

5.       Measure success in revenue

Taco Bell is pushing the limits of the status quo of what vegetarian mashups look and taste like. Thanks to the masterminds of the Taco Bell Test Kitchen, the newest specialty is made from a pea protein-based proprietary blend that’s breaded*, shaped into the unique Chalupa form and then crisped to order. The shell is certified vegan by the American Vegetarian Association and proves Taco Bell’s long-standing commitment to ensuring more people— no matter their lifestyle — get to enjoy bold flavors and try the latest food obsessions. 

Just like the traditional Naked Chicken Chalupa, which was released onto menus earlier this month, the limited-time vegetarian counterpart takes crispy chicken creativity to the next level. It features the new shell that is then filled with lettuce, cheddar cheese, diced tomatoes and flavorful avocado ranch sauce for a mouthful of delicious goodness. As with many Taco Bell favorites, fans can customize their order to remove ingredients containing dairy or egg to make an item vegan and that rings true for the Naked Chalupa with a Crispy Plant-Based Shell.

“We’ve long been a food disruptor, and this time is no different,” says Liz Matthews, Taco Bell's Global Chief Food Innovation Officer. “We’ve seen our industry follow patterns of sameness, but we understand that consumers are looking for creativity and craveability in this space. So, whether someone is craving plant-based protein or crispy chicken or gooey cheesiness, we have something that’s not only flavorful, but also uniquely Taco Bell.” 

The Naked Chalupa with a Crispy Plant-Based Shell is currently testing at only one Taco Bell location (2222 Barranca Pkwy, Irvine, California) until June 27, 2021, while supplies last. It will be priced at $3.49 plus tax, giving fans a new way to indulge at a great value.

Taco Bell’s one-restaurant tests are a quick and agile way for the brand to serve up unique twists on traditional foods and fan-favorite Taco Bell menu items that push the boundaries of innovation. The Naked Chalupa with a Crispy Plant-Based Shell joins previous one-restaurant tests, including Crispy Chicken Wings in July 2020, Crispy Cheese Dippers and Crispy Cheese Nacho Fries in March 2021 and, most recently, the Cravetarian Taco in April 2021. By testing and offering a wide breadth of craveable alternatives to meat options, Taco Bell doubles down on its pledge to bring more innovation to the vegetarian space. 



The brand remains excited about teaming up with Beyond Meat to create a new innovative plant-based protein, something not quite yet seen in the industry, to appeal to an even broader audience of consumers. Details on specific timing and market(s) to come.

How are you creating new electricity?  Today, new partnerships can drive sales in foodservice today as your brand is searching for the new electricity to help drive the brand forward. Ask yourself do I need a push our brand forward in search of new electricity?

According to Johnson, “Brand relevance is in part driven with innovation in new food products in combination with new avenues of distribution all of which are the platform for the new electricity.”  That said, what are you waiting for?

Johnson stated “that in my minds-eye the new electricity must be very efficient for the supply and includes such things as fresh foods, developing brands, unique urban clothing, grocerant positioning, Fresh food messaging, autonomous delivery, cashier-less retail, plates, glasses, cash-less payments, digital hand-held marketing.

All retailers to survive the next generation of retail must embrace the artificial intelligence revolution while simultaneously embracing fresh food that is portable, fresh, with differentiation that is familiar not different.

Are you looking for a new partnership to drive sales? Are you ready for some fresh ideations? Do your food marketing tactics look more like yesterday that tomorrow?  Visit GrocerantGuru.com for more information or contact: Steve@FoodserviceSolutions.us Remember success does leave clues and we just may have the clue you need to propel your continued success.



Friday, July 2, 2021

Disruption DoorDash Partners with Beyond Meat for Direct 2 Consumer

 

Who is selling to your customers? What new avenue of distribution are you selling your branded food? Does your brand look more like yesterday that today or tomorrow?  When you think about a disruptive new competitor do you ever think about you contract delivery partner or your protein supplier?  Those are just a few of the questions Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® ask after reading the following press release recap.

So, DoorDash, the nation's leading last-mile logistics platform, announced today a partnership with Beyond Meat, a leader in plant-based meat, to offer limited-edition, July 4th grilling kits to help customers host the ultimate BBQ featuring this summer’s hottest grilling essential: the sizzling new Beyond Burger. The kits are available exclusively on DoorDash for on-demand delivery from DashMart, a new type of convenience store owned, operated, and curated by DoorDash. 

Restaurants, grocery stores continue battling for a larger Share of Stomach particularly during the summer months according to Johnson.  Now to of their key suppliers are selling direct to consumers?  Johnson believes that it is a good move for both Beyond Meat and DoorDash.  Both DoorDash and Beyond Meat are ‘young companies that have built strong consumer facing brands.  

Battle for Share of Stomach



So, as many people prepare for a summer of grilling and gathering, this new meal kit offer provides a seamless way for consumers to get their grilling essentials without taking a last-minute trip to the grocery store. According to a national consumer survey that polled 1,000 U.S. adults: 

·         Grilling is king: Nearly three quarters (73%) of Americans agree that grilling is a must-do activity this summer -- more than visiting family (69.4%), traveling long distances (42.7%) and going on dates (36.1%).

·         Plant-based meat -- good for you and for BBQ: Consumers are increasingly reaching for plant-based options. Over three quarters (78%) of Americans want plant-based meat at cookouts and BBQs, and more than half (65%) are choosing plant-based options to eat healthier -- particularly millennials.

·         Delivery to the cookout rescue: Nearly everyone (91%) can relate to needing supplies in a pinch. More than half (60%) of Americans admit to shopping for their BBQ supplies last-minute, with nearly three-quarters (72%) forgetting an item when they do so. 

Yet, there  is more, in addition to the Beyond Burger, the grilling kits offer a custom grilling mit, apron, grilling tools, a bottle opener and a recipe card with custom dishes. The new burger is crafted to look, cook and taste like beef while offering strong nutritional benefits—such as: 35% less fat, 35% less saturated fat, fewer calories and no cholesterol compared to an 80/20 ground beef burger patty—to bring the thrill of grilling plant-based meat to a backyard near you. Additional itemsfrom snacks, beverages, ice cream and morecan be purchased on-demand from DashMart to complete the gathering.  


Rebecca Infusino, VP of Retail Sales, Beyond Meat, stated, “This 4th of July weekend, we’re excited to partner with DoorDash to further our mission to make plant-based options more accessible to all.”… “There’s nothing more classic and delicious than a perfectly grilled, juicy burger on a hot summer day. We’ve made this classic pastime even better this summer with the great taste and nutritional benefits of our newest Beyond Burger, and the unbeatable convenience of having it delivered to your BBQ in under an hour.”  

Andrew Ladd, Director of New Verticals at DoorDash, stated “We’re thrilled to partner with Beyond Meat to offer customers their favorite grilling essentials conveniently from DashMart.” … “At DoorDash we’re committed to bringing customers all the best of their neighborhoods for every occasion, and as summer gets under way we’re excited to unveil this exclusive kit perfect for any BBQ while giving people access to the essentials they need on-demand.” 

The limited-edition kits will be available exclusively on DashMart starting July 1 for $14.99, while supplies last, in 14 cities across the United States, including:    Baltimore, MD,  Chicago, IL,  Cincinnati, OH,  Columbus, OH,  Dallas, TX,  Denver, CO,   Detroit, MI,   Houston, TX,  Indianapolis, IN,   Las Vegas, NV and several more.     

Do you have a Director of New Verticals? What new avenues of fresh food distribution are you entering?  Have you entered the fresh frozen food court?  Success does leave clues.  What is your growth rate?

Are you looking for a new partnership to drive sales? Are you ready for some fresh ideations? Do your food marketing tactics look more like yesterday that tomorrow?  Visit GrocerantGuru.com for more information or contact: Steve@FoodserviceSolutions.us Remember success does leave clues and we just may have the clue you need to propel your continued success. 



Thursday, July 1, 2021

By-By Grocery Stores Hello Grocerants

 



Grocery stores continue to try to make grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared meals and meal components into a CPG product. That according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® has greatly contributed to the grocery sectors continued capitulation of consumer market share, share of stomach and share of Dollars.

Regular readers of this blog understand consumers flight from legacy grocery retailers to new non-traditional points of distribution including, companies the ilk of Ikea, Costco, Walgreens, and branded restaurants from every sector of the restaurant sector.

In fact, Scott Moses is a Managing Director and Head of Grocery, Pharmacy & Restaurants Investment Banking at PJ Solomon, wrote; “There are now 26,000 traditional supermarkets in the United States, roughly 900 fewer than 10 years ago. Regional supermarkets have been slowly eclipsed by the shadow of various extremely large, well-capitalized (investment-grade), non-union and fast-growing alternative grocers.”

(Johnson notes: Doing the same thing over and over again only gets you the same results those results can be found in New Non-traditional points of fresh food distribution). 






Moses continued saying “alternative grocers now comprise meaningfully more grocery sales than traditional supermarkets and are the primary grocery shopping outlet for 61% of customers, up from 19% roughly 20 years ago. The average consumer now shops for groceries every week at five banners, in four different grocery channels (e.g., supermarkets, supercenters, drugstores, discount/dollar grocers, club stores and various specialty grocers), according to FMI.

(Johnson reminds readers of this blog that talk out meals and meal components from restaurants has grown from 3.6% in 1991 to record highs and are expected to remain at about 28% of sales overall for the next three years.)

Take note of this from Moses: “There are over 65,000 alternative grocers in the United States, many of which were not grocery competitors a generation ago, including: ~6,000 supercenters (Walmart, Target and Meijer); ~1,400 clubs (Costco, Sam's and BJs); ~33,000 dollar grocers (that’s just Dollar General and Dollar Tree/Family Dollar); ~21,000 drugstores (that’s just Walgreens, CVS and Rite Aid); ~4,000 discounters (Germany’s Aldi and Trader Joe’s, Grocery Outlet, Save-A-Lot and, more recently, Germany’s Lidl);~1,000 natural and farmers markets (Whole Foods, Sprouts and Natural Grocers) as well as many Latino, Asian and other specialty grocers.”

 


Regular readers of this blog know that consumers are dynamic not static.  Here is how Moses points that out. “Walmart is widely known as America’s leading grocer, with roughly 25% national market share, with over 50% market share in over 200 markets (according to ILSR) and as much U.S. grocery sales as Kroger (#2), Albertsons (#4) and Ahold Delhaize (#5) combined. However, many people do not appreciate that most of the country’s Top 10 grocers are not traditional supermarkets. Costco is ranked #3, Amazon/Whole Foods is #6 (and growing rapidly), Target is ranked #7, CVS is ranked #9 and Dollar General is ranked #10. This has significant competitive implications.

(Johnson says, talk about stuck in the middle, legacy grocery stores that continue to try and make grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared meals and meal components into CPG products will continues to capitulate customers.)


Let’s continue with Moses. “The average U.S. Costco (ranked #3) generates roughly $242mm in revenue, roughly 56% of which are the same groceries sold in supermarkets, just in larger pack sizes. That's $135mm of groceries per store, or $2.5mm in weekly grocery sales, which is three times an exceptional traditional supermarket and six times the average.”…

“The vast majority of sales at Dollar General (#10) and Family Dollar / Dollar Tree (#12) stores are the same groceries sold in supermarkets, just in smaller pack sizes. As a result, these chains have a $41bn combined estimated grocery business, which together would be ranked #9. Dollar General plans to add over 1,000 new stores this year and eventually double its store-base from over 17,000 to over 34,000 stores.  Walgreens, CVS and Rite Aid have a $40 billion combined estimated grocery business.”

(Regular readers of this blog know about the growth of fresh foods at Dollar General and Dollar Tree.  They know that there is no legacy grocery store chain that is growing at a rate of 350 new stores per year, let alone 500 or 1,000.  Do you wonder why? The team at Foodservice Solutions® does not wonder why.)

 


Moses knows why as well; “Walmart, Target, Costco, Aldi, Dollar General and Dollar Tree/Family Dollar have been driving their grocery market share for years with lower prices and significant operational investments, which have been facilitated by scale efficiencies, including lower cost of goods. This has, in turn, forced traditional grocers to lower their prices in order to retain some share of the average household’s various weekly grocery trips. While the largest traditional grocers can endure some price investment, the vast majority of smaller regional supermarkets lost a significant percentage of their annual EBITDA in the few years before COVID trying to keep up. This decline meaningfully impacted these grocers’ ability to match their larger peers’ operational investments and continue to operate profitably, particularly as labor and technology costs have increased. This led to numerous grocery bankruptcies, including A&P (once the country’s largest grocer, with over 15,000 stores), Bashas’, Bruno’s / BI-LO, C&K Market, Haggen, Central Grocers / Strack & Van Til, Earth Fare, Fairway, Kings Balducci’s and Marsh Supermarkets, among others.”….

“The key driver of this tsunami of alternative grocery competition is the strong correlation between scale and credit rating. Larger companies, statistically, have a better rating and a lower cost of debt, enabling them to make larger investments in price, wages, marketing, technology and growth to acquire and retain customers. Walmart generates over $560 billion in annual sales and has an AA credit rating; its 10-year notes yield under 2%. Traditional grocers’ debt is generally much more expensive, particularly for smaller regional operators.”

(Here is where regular readers of this blog will just have some fun reading.)

Moses continued, “Amazon is in a whole other league. It not only has an AA- credit rating, with 10-year notes yielding under 2%, but it has a market valuation over $1.6 trillion, which is far more than all publicly traded traditional and alternative grocers, combined. Its very low cost of capital and extremely high equity valuation give it a near-limitless ability to invest in its transformational Prime ecosystem that competes with all grocers, particularly supermarkets. 

The effect of these investments is cumulative and geometric. Amazon has 200 million Prime subscribers, whose membership generates $24 billion in cash (before they sell anything). When Amazon spends $1 billion per quarter on next-day delivery, it only costs them 6 basis points of their market value (that’s 0.06%). It may be profitable, it may not be; it barely moves the cost needle for them but meaningfully changes the game and raises the bar — and the costs of customer acquisition and retention — for everyone else. Amazon’s $8 billion MGM acquisition costs ~0.51% of its value, but Prime Video will be far more attractive for subscribers, who buy more goods from Amazon. They’ve quietly built an enormous network of fulfillment centers and have a $20+ billion annual R&D budget that only costs ~1.2% of its value.  


Amazon’s relentless culture of “living in the future” drives them to experiment, iterate, learn, enhance and disrupt. Jeff Bezos has said he wants it to be “irresponsible not to have Prime”; these investments, driven by Amazon’s low cost of capital, help effectuate that bold vision. As a result, Amazon’s EBITDA has increased over $18 billion in the past year alone, to over $55 billion. By comparison, Walmart’s EBITDA is $36 billion; Costco’s EBITDA is $8 billion, i.e., Amazon’s one-year EBITDA increase is half of Walmart’s total EBITDA and twice Costco’s (and they both have grown their EBITDA significantly in the past year).

Amazon’s grocery investments are causing Walmart and Target to make extraordinary investments in their own online grocery operations. Like Amazon (with Whole Foods supporting its fresh branding), Walmart can ship food next-day to most of the country. Target’s online grocery operation has soared since acquiring Shipt. 

Notably, according to Coresight, 68% of U.S. internet users who bought groceries online have purchased from Amazon; 65% purchased from Walmart; 28% purchased from Target; 17% purchased from Costco. Aldi, Family Dollar, CVS, Walgreens and Rite Aid all use the same Instacart marketplace platform as dozens of regional grocers.

These dynamics are particularly important given online grocery doubled in 2020 to over 10% of total U.S. grocery sales and is projected to more than double again by 2025 to $250 billion, or 22% of sales.

These sales are all coming from somewhere — mostly from supermarkets. In the long run, it is hard to see how this trend reverses absent more traditional supermarkets building the scale they need to afford similar investments.


(Regular readers of this blog now that today there are 28.3 restaurants for every legacy grocery stores all of those restaurants are selling meals and meal components to takeout and takeaway. Let me ask you this just one more time.  Is you business plan dynamic or static?  Are you looking a customer ahead?  Who are you selling food too and just where and how are they eating it?)

Moses finishes up this way; “While we unfortunately live in a surreal time when shameless people often try to undermine reality with “alternative facts” (which are really just lies), basic empirical economic data should not be controversial. The growing impact of alternative grocers on traditional supermarkets and the broader grocery competitive landscape is undeniable. This fact should be carefully considered by industry operators and observers alike when developing strategic plans and drawing important conclusions about the grocery sector and its competitive dynamics.”

Invite Foodservice Solutions® to complete a Grocerant ScoreCard, or for product positioning or placement assistance, or call our Grocerant Guru®.  Since 1991 Foodservice Solutions® of Tacoma, WA has been the global leader in the Grocerant niche. Contact: Steve@FoodserviceSolutions.us or 253-759-7869

Can you Win in a Battle for 

Share of Stomach? 




Wednesday, June 30, 2021

Grocerant Niche Two-Tier Pricing, Two-Tier Products, Drive Growth

 


Price sensitive and time starve more today than ever before consumers according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® stated “find that Fast Food restaurants meals are increasingly too expensive for many consumers and the ‘better for you’ alternative is grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared mix and match meal components that can be found at new alternative points of fresh food distribution. 

Today, many fast food branded restaurants are leveraging Two Tier Pricing to first garner trial and secondly build brand loyalty.  They offer entry level branded products like McDonalds dollar menu that allow existing customers trial and existing customers trade up either with LTO’s or specials on branded menu items.

Hudson Riehle, National Restaurant Association - SVP, Research & Knowledge Group reports that restaurant prices in May, 2021 were up 3.8% on a year-to-date basis.


Recently the Euromonitor put it this way.  “Fast food is changing, and not just in the category's dominant US market. Amidst fierce competition, fast food brands have been forced to differentiate themselves with broader menus, better food and higher-end outlet designs.

Johnson reports that recent Foodservice Solutions® Grocerant ScoreCards found that In developed markets this has led to the growing popularity for mix and match meal component bunding with 82.1% of all ‘home prepare meals having at least one mix and match meal component.

Grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared food helps lower-cost alternative to more traditional foodservice formats, while driving up meal satisfaction levels at home. In short it makes meal time a happy time when everyone gets what they like.


It’s time for fast food restaurant operators to begin bringing in new customers with grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared food that goes beyond the current menu items. Clearly the branding opportunities inherent in the fast-food business model have allowed these chains to appeal to developing consumer subsets.  Now it’s time to expand the base to everyday meal time, every meal inside the home.

Consider that South Africa-based chicken fast food brand Nando's, for example, has relied on strong branding, exciting flavors and a unique dining experience to set it apart from other chicken fast food chains, a fact that helped exceptional growth.

Similarly, UK bakery products fast food brands EAT and Pret a Manger each have found success with a positioning of convenient, high-quality food, a modern grocerant atmosphere with a platform for ‘fast’ service. It’s time to think two-tier products and two-tier pricing to drive growth.  Are you looking a customer ahead?

Consumers have left clues and the universal commonalities in Ready-2-Eat and Heat-N-Eat fresh prepared food are fueling retail success around the globe.  Success does leave clues are you implementing the right clues to drive top line sales and bottom-line profits for tomorrow?

Since 1991 Foodservice Solutions® of Tacoma, WA has been the global leader in the Grocerant niche. Invite Foodservice Solutions® to complete a grocerant program assessment, brand, product placement or for positioning assistance call 253-759-7869 or for more visit  www.Facebook.com/StevenJohnson www.Linkedin.com/in/grocerant  or www.twitter.com/grocerant


In a Battle for 

Share of Stomach and 

Share of Dollars 

It's about Meals and Meal Components