Showing posts with label Food Cost. Show all posts
Showing posts with label Food Cost. Show all posts

Tuesday, October 13, 2026

The Next Generation Wants Ramen: Why Drive-Thru Convenience, Global Flavors and Customization Could Reshape Foodservice

 


The next generation of foodservice consumers is sending a message that convenience retailers, quick-service restaurants and grocery retailers should not ignore: food needs to be fast, customizable, flavorful and worth talking about. Ramen is emerging as an intriguing way to bring those expectations together, and the next logical question is whether consumers can get the experience they want through a drive-thru according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.

The University of Houston is providing a compelling example of how to turn a familiar, inexpensive food into a more engaging foodservice experience. UH Dining Services recently introduced The Ramen Library inside Cougar Village Market, allowing students to choose from more than a dozen ramen varieties, select spice levels and personalize their bowls with sauces, seasonings and toppings.

Inspired by self-service ramen stations popular in Korean convenience stores, the concept transforms packaged ramen from a basic pantry staple into a customizable meal occasion. Students select their noodles, add hot water and build a bowl that reflects their individual preferences.

That is more than a new menu item. It is an example of experience-driven food marketing.

According to UH Dining Services, Asian cuisine ranked as the leading cuisine preference in its student dining focus groups. The Ramen Library grew out of that feedback, demonstrating the value of listening to consumers rather than simply adding another conventional grab-and-go sandwich or snack.

For foodservice operators, the opportunity extends beyond college campuses. Ramen offers an accessible platform for flavor discovery, portion flexibility, customization and repeat visits. It also provides a way to introduce global flavors without requiring consumers to commit to an unfamiliar, expensive entrée.

Ramen Is More Than a Food Trend. It Is a Customization Opportunity.

The attraction of ramen is not difficult to understand. It can be affordable, portable in the right packaging, easy to personalize and adaptable to different eating occasions. Consumers can choose familiar flavors or experiment with spicy, savory, tangy and umami-rich combinations.

Brands such as Shin Ramen, Buldak and Jin Ramen give consumers recognizable starting points. A selection of toppings, sauces, proteins and vegetables creates opportunities to make each bowl feel different without requiring an entirely new kitchen operation for every menu variation.

Social media adds another dimension. Visually appealing bowls, dramatic spice levels, cheese-topped noodles, egg additions and creative flavor combinations can inspire consumers to try a product and share their own versions. When the customer participates in building the meal, the food itself becomes part of the marketing.

The Grocerant Guru® has long emphasized that consumers do not necessarily organize their eating occasions around traditional industry boundaries. They want the right food, at the right price, in the right format, at the right time. Ramen can compete for occasions that might otherwise go to a burger, sandwich, convenience-store snack or takeout meal.



Follow the Food Marketing Data, Not Just the Social Media Buzz

Several established consumer and industry indicators help explain why ramen deserves attention:

·       Convenience is a structural consumer expectation. The National Restaurant Association's 2025 State of the Restaurant Industry identifies convenience, value and digital access as important elements of the modern restaurant experience. Ramen can address these expectations when preparation, packaging and service are designed around the customer's time constraints.

·       Younger consumers help accelerate food discovery. Social platforms make unfamiliar ingredients, international dishes and spicy-food challenges easier to discover. For operators, the marketing opportunity is to turn that initial curiosity into a repeatable, affordable purchase rather than rely on a short-lived viral moment.

·       Customization creates multiple paths to purchase. A common noodle base can support different spice levels, flavor profiles and toppings. This allows operators to offer variety while managing menu complexity more carefully than a collection of unrelated entrées might permit.

·       Value is about more than the lowest price. Customers evaluate portion size, taste, convenience and the overall experience alongside price. A well-executed ramen bowl can give consumers an accessible entry price while allowing optional upgrades to increase perceived value and average transaction size.

These are established foodservice and consumer-marketing principles, not proof that every young consumer wants ramen or that demand for drive-thru ramen has already been established. The opportunity is to test the proposition, measure purchase behavior and refine the offer around local consumers.


The Drive-Thru Question: Can Ramen Travel at the Speed of Convenience?

The next opportunity is to take the ramen experience beyond the campus market and into the drive-thru.

Imagine a customer approaching a quick-service restaurant and selecting a bowl from a menu built around flavor, spice and personalization. One customer chooses a mild soy-based broth, chicken and vegetables. Another selects a spicy Korean-inspired sauce, additional protein and a higher heat level. A third chooses a simpler, lower-priced bowl.

The concept could be designed around a small number of noodle bases, signature sauces and modular toppings. Digital menu boards and mobile ordering could make the selection process easier, while clearly priced add-ons would give consumers control over their spending.

However, operators need to solve the operational details. Hot broth and noodles require spill-resistant packaging, dependable temperature control, suitable utensils and a serving format that travels well. Noodles can soften during a long hold, and excessively complicated topping choices can slow production. A successful drive-thru ramen offer must be engineered for consistency and speed, not merely transferred from a self-service station.

There is also an important distinction between ramen prepared with hot water at a self-service station and a freshly prepared, broth-based restaurant bowl. Both can serve consumers, but they have different production requirements, price points and expectations.

The best starting point may be a limited menu with two or three signature bowls, a clear entry price and a handful of optional upgrades. Operators can then evaluate service times, food costs, repeat purchases, waste and customer satisfaction before expanding.

The larger point is that the drive-thru need not be restricted to burgers, fries, chicken sandwiches and breakfast biscuits. It can become another access point for global flavors and personalized meal solutions.


Three Ways Foodservice Operators Can Turn Ramen Into a Brand-Building Opportunity

1. C-stores: Become the Neighborhood Destination for Flavor Discovery

Convenience stores already compete on speed, location and immediate consumption. A dedicated ramen station can extend that proposition by turning an ordinary packaged product into an interactive food destination.

·       Offer three price tiers: classic, loaded and premium.

·       Build a flavor library featuring Korean-inspired spicy noodles, savory soy, garlic, sesame and rotating limited-time flavors.

·       Provide optional eggs, vegetables, proteins and crunchy toppings where food-safety controls and store operations permit.

·       Use loyalty offers, digital screens and social media to promote new flavors and encourage repeat visits.

Brand-building opportunity: Make the store known for discovering the next big flavor, not just buying gasoline, beverages and snacks. A customer who comes in for ramen may also purchase a beverage, dessert or another snack, creating potential incremental basket sales.

2. Fast-Food Restaurants: Put Ramen on the Drive-Thru Menu

Quick-service restaurants can use ramen to reach consumers who want something different without sacrificing convenience. The opportunity is to create a focused, repeatable menu rather than a complicated, full-service noodle operation.

·       Introduce two or three signature bowls, such as savory chicken, spicy Korean-inspired and vegetable-forward.

·       Offer a clearly priced base bowl, with transparent upgrades for protein, eggs and premium toppings.

·       Test a limited-time flavor every four to six weeks, supported by mobile ordering, drive-thru menu boards and app-based promotions.

·       Design the packaging and preparation sequence to preserve noodle texture, maintain safe temperatures and minimize service delays.

Brand-building opportunity: Establish a recognizable point of difference from competing burger and chicken chains. Flavor rotations can create reasons to return, while customers' choices and feedback can help determine which bowls deserve permanent menu placement.

3. Grocery Delis: Turn Ramen Into a Customizable Meal Solution

Grocery retailers have an opportunity to bridge the gap between packaged noodles and fresh-prepared foods. The deli can offer ready-to-eat ramen bowls, chilled meal kits or properly managed hot-service options, depending on the store's equipment and food-safety capabilities.

·       Create a good-better-best assortment, from an affordable noodle bowl to a fresh-prepared premium meal.

·       Offer mix-and-match components, including proteins, vegetables, sauces and toppings, so shoppers can build meals suited to their preferences.

·       Merchandise complementary beverages, desserts and snacks to encourage complete meal purchases.

·       Use weekly features, sampling where permitted and digital coupons to introduce new flavors and measure demand.

Brand-building opportunity: Position the deli as a destination for convenient, globally inspired meals that can compete with restaurant takeout. The combination of a familiar price entry point and fresh-prepared upgrades gives shoppers more control over how much they spend.

Price, Flavor and Braggability: The Grocerant Equation

The opportunity for all three sectors is to balance affordability with discovery. A low entry price attracts trial; customization helps consumers find their preferred flavor; and a memorable experience can give them a reason to return.

Operators should measure more than initial sales. Track trial-to-repeat conversion, average transaction value, attachment rates for beverages and sides, preparation times, food waste and customer satisfaction. Compare performance across dayparts and consumer groups rather than assuming that a concept popular on a college campus will perform identically in every neighborhood.

Ramen also lends itself to what the Grocerant Guru® calls braggability: the customer's willingness to share an appealing food experience with friends, family or social media followers. A visually distinctive bowl, a signature sauce or a carefully managed spicy-food challenge can generate conversation. But social engagement only creates lasting value when the food delivers on taste, quality, convenience and price.

The University of Houston's Ramen Library and Nisqually Markets' Ramen Go! station demonstrate that operators can adapt this concept to different convenience-oriented environments. Nisqually Markets' expansion of its station to three locations is a useful example of an operator extending the format beyond a single store. Neither example, by itself, establishes the commercial case for drive-thru ramen; that requires direct operational and consumer testing.

The strategic lesson is straightforward: global flavors do not need to remain confined to specialty restaurants. They can be translated into accessible formats that fit the everyday routines of consumers.


Three Insights from the Grocerant Guru®

1. Convenience is the platform; flavor is the differentiator. C-stores, fast-food restaurants and grocery delis should not compete on speed alone. Give consumers a convenient way to discover global flavors, personalize their meals and return for something new.

2. Make value visible at every price point. An affordable entry-level bowl, appealing upgrades and transparent pricing allow consumers to choose their own balance of price, portion and flavor. The winning offer is not necessarily the cheapest; it is the one consumers believe delivers the most value for their money.

3. Build around the evolving consumer, not yesterday's menu. The next generation is exposed to more global food ideas than ever, but exposure is not the same as purchase intent. Test ramen in the drive-thru, the convenience store and the grocery deli. Measure repeat purchases, basket growth and brand relevance. Then invest where the results demonstrate that consumers want more.

Steven Johnson, the Grocerant Guru®, is founder of Tacoma, Washington-based Foodservice Solutions®. The company's work focuses on the intersection of retail foodservice, fresh-prepared foods, convenience and evolving consumer eating behaviors.




Tuesday, October 6, 2026

Lidl Turns a $60 Loaf of Bread Into a $3.99 Lesson in PRICE, VALUE & SERVICE

 


Sometimes the grocery business gets a marketing gift so obvious that you almost have to wonder whether somebody baked it on purpose according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.

Enter the $60 loaf of bread.

A 1.5-kilogram organic sourdough rye loaf from Rye by Martin Auer in Manhattan became an internet sensation because, well, $60 is a lot of money for bread. The story quickly became a conversation about artisan food, luxury, inflation, consumer psychology and, most importantly, VALUE.

Lidl US saw the opening and moved quickly.

According to Supermarket News Executive Editor Bill Wilson, Lidl put a digital billboard truck outside the bakery carrying the message:

“$60 for bread? Way cheaper: $3.99.”

Then Lidl twisted the knife a little further:

“$60 also gets you 122 croissants at Lidl, at just 49 cents each.”

The campaign even directed consumers to Lidl's nearby Grand Street store with a QR code and walking map.

That isn't merely an advertisement.

It is PRICE-VALUE-SERVICE EQUILIBRIUM in action.

The $60 loaf isn't really the story

Let's be clear: the $60 loaf and Lidl's $3.99 bread are not necessarily the same product.

One is an artisan, organic sourdough rye positioned in a luxury-food environment. The other is a supermarket product designed around accessibility and everyday shopping.

But consumers don't live inside product categories.

Consumers compare.

They ask:

·       What does it cost?

·       What do I get?

·       How good is it?

·       How much does it feed?

·       How convenient is it?

·       Is it worth it?

·       What else could I buy with that money?

That last question is where Lidl's marketing becomes particularly interesting.

122 croissants.

Lidl isn't just selling bread. It is selling a different interpretation of value.

And that matters enormously in October 2026.



Inflation may be cooling, but consumers haven't forgotten it

According to the latest Bureau of Labor Statistics data, food-at-home prices were up 2.2% year over year in August 2026. Cereals and bakery products were up 2.6%, bread was up 3.8%, fruits and vegetables were up 3.2%, and nonalcoholic beverages were up 3.7%.

Food overall increased 2.7%, while food purchased away from home increased 3.4%.

Those aren't the double-digit grocery increases consumers experienced during the worst inflationary period, but here's the problem for food marketers:

Consumers remember prices.

A lower inflation rate doesn't mean prices returned to where they were.

That's the distinction too many food executives continue to miss.

Inflation is a rate of change.

The price consumers actually pay is the price they remember.

And that creates an extraordinary opportunity for retailers capable of demonstrating value rather than simply talking about it.

PRICE: Lidl makes the comparison ridiculously simple

There is something brilliant about Lidl's $3.99 message.

It doesn't require a PowerPoint presentation.

It doesn't require a loyalty-program explanation.

It doesn't require a 30-second television commercial explaining the retailer's supply chain.

It says:

$60 versus $3.99.

That's price discovery.

And price discovery is becoming increasingly important because consumers have more ways than ever to compare food prices.



They can compare:

Grocery store vs. grocery store.

Restaurant vs. restaurant.

Restaurant vs. grocery prepared food.

National brand vs. private label.

Takeout vs. delivery.

Dinner at home vs. dinner away from home.

The old retail assumption that consumers shop within a single category is increasingly outdated.

The consumer's wallet doesn't have silos.

VALUE: Cheap isn't enough anymore

Here's where Lidl needs to be understood beyond the stunt.

Lidl says approximately 80% of its products are private label, and the company describes its strategy around curated assortment, sourcing, quality and efficiency.

That is important.

Private label isn't automatically value.

Private label becomes value when consumers believe the quality is good enough—or better than expected—for the price.

Lidl's U.S. strategy increasingly combines:

·       Private-label products

·       Imported foods

·       Fresh produce

·       Fresh meat and seafood

·       Bakery

·       Specialty foods

·       Weekly promotions

·       Loyalty rewards

·       Convenient store layouts

Lidl says it operates more than 200 U.S. stores across nine East Coast states, while continuing to open new locations. Its September 2026 Manhattan announcement specifically highlighted private-label staples, fresh produce, international specialties and its bakery.

And the company's U.S. bakery strategy is particularly relevant.

That 49-cent croissant isn't merely a bakery item.

It is a value signal.

SERVICE: Don't overlook the third leg

The grocery industry frequently talks about price and forgets service.

But PRICE + VALUE + SERVICE increasingly defines the modern food-shopping experience.

Lidl's service proposition isn't necessarily white-glove service.

It is friction reduction.

Lidl emphasizes a simplified store layout, curated assortment and faster shopping. It also introduced Lidl Plus in the United States in July 2026, bringing personalized offers, rewards and member-exclusive promotions to shoppers. Lidl says the program already has more than 120 million users worldwide.

That's service in a different form.

The customer doesn't necessarily want someone asking, “May I help you?”

Sometimes the customer wants:

“Help me get dinner on the table without spending too much money or too much time.”

That is a very different definition of service.

And it is one that the Grocerant Guru® has argued the food industry needs to understand.



The $60 bread story is really about dinner

Here's where the grocery industry should be paying attention.

The consumer isn't simply purchasing bread.

The consumer is managing a food budget.

That budget might include:

·       Breakfast

·       Lunch

·       Dinner

·       Snacks

·       Beverages

·       Restaurant meals

·       Takeout

·       Delivery

·       Prepared foods

·       Grocery ingredients

The consumer decides how to allocate that money.

So when Lidl says $60 can buy 122 croissants, it is implicitly asking:

What else could $60 buy?

That is a much bigger question than bread.

It is the question behind today's entire food marketplace.

Food retailers are competing with restaurants—and restaurants are competing with grocery

The BLS data makes the competitive landscape especially interesting.

In August, food-at-home prices were up 2.2% year over year, while food-away-from-home prices were up 3.4%. Full-service meals and snacks were up 3.5%, while limited-service meals and snacks were up 3.2%.

That creates an enormous opportunity for grocers.

The grocery retailer can say:

“Don't just compare us with another supermarket. Compare us with tonight's dinner alternatives.”

That's the Grocerant Niche.

The consumer doesn't wake up thinking:

“Today I am going to make a foodservice decision inside the grocery category.”

The consumer thinks:



“What's for dinner?”

And then the consumer discovers the answer.

Lidl understands something many legacy food brands still don't

Lidl didn't spend millions explaining the historical importance of rye bread.

It didn't debate whether $60 bread could be justified.

It found a culturally relevant conversation and inserted itself directly into it.

That's modern food marketing.

Be relevant where the consumer is already looking.

The viral bread story created attention.

Lidl converted that attention into price discovery.

And price discovery created a reason to visit Lidl.

That's a remarkably efficient marketing equation.

The bigger lesson for the food industry

The $60 loaf is an extreme example, but that's exactly why it works.

Today's consumer is increasingly asking:

“What am I getting for my money?”

Not simply:

“What does it cost?”

That distinction is critical.

A $60 loaf can be valuable to one consumer because of craftsmanship, ingredients, experience, status or novelty.

A $3.99 loaf can be valuable to another consumer because it solves a household food need economically.

Neither number independently defines value.

The consumer defines value.

That's why I continue to believe the food industry needs to think in terms of Price-Value-Service Equilibrium.

Price gets the consumer's attention.

Value earns consideration.

Service removes friction.

Together they create relevance.

And in an inflation-conscious America, relevance is becoming one of the most valuable currencies in food marketing.

 


Three Insights from the Grocerant Guru®

1. PRICE IS BACK IN THE MARKETING DRIVER'S SEAT.
For years, many food brands acted as though consumers would simply pay more for their favorite brands. Today's consumer has too many alternatives. Lidl's $3.99 response demonstrates the power of making the economic comparison immediate, visible and understandable.

2. VALUE IS NOT THE SAME THING AS CHEAP.
The $60 rye loaf proves that some consumers will pay dramatically more when they perceive craftsmanship, uniqueness or experience. Lidl's opportunity is different: demonstrate that quality, freshness and food discovery don't necessarily require a premium price. That's a much more sophisticated value proposition than simply saying “We're cheaper.”

3. THE FUTURE OF FOOD MARKETING IS PRICE + VALUE + SERVICE—WITHOUT SILOS.
Consumers don't care whether dinner comes from a restaurant, grocery store, convenience store, delivery platform or somewhere else. They care about what they can afford, what looks good, how much food they get, how convenient it is and whether the experience is worth it. The brands and retailers that understand that consumer decision process will remain relevant; those still marketing inside their old category silos risk becoming increasingly irrelevant.

The Grocerant Guru® Bottom Line:
Lidl didn't create the $60 bread conversation. It recognized it, hijacked it and turned it into a value conversation. That's the difference between advertising a grocery store and marketing to today's consumer.

For international corporate presentations, educational forums, or keynotes contact: Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions.  His extensive experience as a multi-unit restaurant operator, consultant, brand / product positioning expert and public speaking will leave success clues for all. For more information visit www.GrocerantGuru.com , www.FoodserviceSolutions.us or call    1-253-759-7869