Monday, July 25, 2022

Subway Tattoos, And a Chance for Sandwiches for Life

 


Subway aficionados get a chance to eat Subway sandwiches for Life for free.  Now it does not get better than that according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.

Get this, Subway is offering nine of its biggest fans a once-in-a-lifetime opportunity to make tier sandwich all-star line-up a permanent part of their history, in more ways than one. 

So, on July 27, from 11 a.m. – 5 p.m. PT, Subway is hosting a block party in Las Vegas at Bad Apple Tattoo (5640 W Charleston Blvd. B, Las Vegas, NV 89146), where nine superfans can get a real tattoo of the Subway Series logo from two-time Ink Master Champion DJ Tambe or a member of his team. Depending on the size and location of the tattoo, fans can earn:  

·         Subs for a month: 2” x 2” tattoo on wrist, bicep or foot

·         Subs for a year: 3” x 3” tattoo on shoulder blade, forearm or calf

·         Subs for life: “The Footlong,” a 12” x 12” tattoo on sternum or back

 


Tattoo artist, DJ Tambe, stated, “Tattoos hold a special meaning for my customers, they come to me to celebrate the things they love the most or to commemorate a major moment in their lives,” …“Whether that’s the first time trying the Subway Series, or simply eternal love for Subway, I’m here to make that a permanent part of their lives and something to showcase.”

Subway will offer nine tattoos during the six-hour event, while supplies last. They include one 12 x 12 tattoo and a combined maximum of eight 3” x 3” or 2” x 2” tattoos to eligible adults who are 21+ on a first-come, first-serve and walk-in only basis. Subway superfans can line up to get tattoos starting on Wednesday, July 27, at 8 a.m. PT, with last call for the 12” x 12” tattoo at 1 p.m. PT, and 3 p.m. PT for the 3” x 3” and 2” x 2” tattoos. Full terms can be found at Subway.com/en-us/SubwaySeriesForLife. 

In case you are not going to be getting tattoos, Subway’s block party has plenty of fun in the shade, including free 6-inch sandwiches from the all-new Subway Series menu, a DJ and dance floor, a graffiti artist creating a mural throughout the day and more. Fans who wish to show their love for Subway in a less permanent way can get an airbrush tattoo as well.  


The Subway (sandwich) Series was unveiled on July 5, and is available nationwide. The new sandwiches are ordered by name or number to let guests stand back and relax as Subway’s Sandwich Artists take care of the rest. The Subway Series release marks the biggest change to Subway’s menu and ordering experience in its nearly 60-year history – continuing the brand’s Eat Fresh® Refresh transformation journey, which began last summer with more than 20 new and refreshed ingredients.

For international corporate presentations, regional chain presentations, educational forums, or keynotes contact: Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions.  His extensive experience as a multi-unit restaurant operator, consultant, brand / product positioning expert, and public speaking will leave success clues for all. For more information visit GrocerantGuru.com, FoodserviceSolutions.US or call 1-253-759-7869.



Sunday, July 24, 2022

Wawa Keeps Brewing Up Success

 


Success does leave clues and Wawa has picked-up a lot of them and shared many of them. The team at Tacoma, WA based Foodservice Solutions® and our Grocerant Guru® Steven Johnson believes Wawa is one of if not the best run C-store chain in the U.S. at driving new electricity into it brands and customer base.

So, now Wawa is toasting the grand opening of its newest beer store with the release of Shore Tea, its latest collaboration in partnership with Cape May Brewing Co. Ok, what is Shore Tea?

Here you go, Shore Tea is made with Wawa's signature Peach Iced Tea and Cape May's iconic adult libations, Shore Tea is a hard tea beverage that is "lip-smackingly refreshing with just the right amount of sweet kick," according to the convenience store retailer.

All the ingredients are naturally gluten free and the beverage has 4.5 percent ABV and contains no peach juice.

Wawa Senior Manager of Concept Development Michael McLaughlin, stated, "We're excited to stretch our wings and fly south to the New Jersey Shore to partner with Cape May Brewing Co. to produce our first-ever hard tea with a customer favorite: Wawa's Peach Iced Tea,"… "Wawa's Peach Iced Tea captures the aroma and flavors of biting into a freshly picked peach at the height of ripeness, and pairs it perfectly with the warm carmelic tones of our Signature Black Iced Tea. Fragrant, juicy and sweet with just the right amount of acidity and a sweet tea finish."

Garnering A Larger Share of Stomach

Wawa Continues to Drive Success




As part of the celebration, Wawa and Cape May Brewing Co. will have a "tea-shirt" giveaway for the first 100 guests while supplies last. Customers will also have the chance to meet the brewers, including McLaughlin and James Fox, director of brewing operations for Cape May Brewing Co.

Fox stated, "We approached the process of making this tea similar to how we make our seltzers. We kept it simple, just like if you were going to make tea at home. Fortunately, we were able to use the same ingredients that Wawa uses in their peach tea," … "After the alcohol was added, we had several benchtop trials to dial in the ratios and flavors. We are really happy with how this turned out; it's easy to forget that it's hard tea."

Limited quantities of Shore Tea are available in six-packs containing 12-ounce cans for $12.99. The brew will be sold exclusively at the following Wawa beer stores starting July 21:

A launch party for Shore Tea was held on July 23 at the Cape May Brewing Co. Tasting Room. The event will include live music, a Wawa and Cape May Brewing Co. "tea-shirt" giveaway, and Wawa pretzels and Wawa Peach Iced Tea non-alcoholic pint giveaways, while supplies last.



Note: Shore Tea will be available at select retailers starting July 25.

Ryan Krill, CEO and co-founder of Cape May Brewing Co, stated, "We were excited when Wawa reached out to us with the possibility of collaborating. We're huge fans, and many of our crew members make Wawa a regular part of their routines," said "We're thrilled that we have the opportunity to continue to expand into the hard beverage space with an incredible partner to bring fans a product that they'll love."

Customers and fans can also enter a social media sweepstakes for a chance to win a VIP brewery tour of Cape May Brewing Co. Two winners, for up to four guests, will receive Wawa swag and access to Cape May Brewing Co.'s production facility, which features a newly redesigned canning line and automated tray former, expanded cellar, and more. The tour is guided by one of the brewers who will give an extensive overview into the entire brewing process, from milling and raw materials to crafting beer, centrifuging, canning and kegging, and testing finished product in the lab.


How is your brand driving new electricity?  According to Johnson, “Brand relevance is in part driven with innovation in new food products in combination with new avenues of distribution all of which are the platform for the new electricity.” 

Johnson stated “that in my minds-eye the new electricity must be very efficient for the supply and includes such things as fresh foods, smaller footprint, developing brands, fresh flowers, grocerant positioning, fresh food messaging, autonomous delivery, cashier-less retail, plates, glasses, cash-less payments, digital hand-held marketing.

All retailers to survive the next generation of retail must embrace the artificial intelligence revolution while simultaneously embracing fresh food that is portable according to Johnson.

Success does leave clues. One clue that time and time again continues to resurface is “the consumer is dynamic not static”.  Regular readers of this blog know that is the common refrain of Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.  Our Grocerant Guru® can help your company edify your brand with relevance.  Call 253-759-7869 for more information. 



Saturday, July 23, 2022

Foodservice Operators Customers want more Technology

 


You can’t put the genie back in the bottle.  Gen Z and Millennials continue to drive change in retail food service according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.

The landscape has changed and as we all know, over the past two years, dine-in closures forced customers to switch to takeout, delivery, and drive-thru ordering.

A new study found, that despite widespread reopening, this trend away from dine-in is expected to grow further with only 25 percent of those surveyed more likely to use dine-in compared to last year. On the other hand, nearly half of the survey respondents (46 percent) are more likely to order takeout and only 22 percent are less likely to place drive-thru orders compared to a year ago.

The study was conducted by the Presto Pulse of the Industry study (“Presto Pulse”), a survey designed to understand customer trends and perceptions related to restaurant usage, quality of service, and receptiveness to automation technology.


Presto, a leader in the restaurant hospitality technology industry, noted that results of the survey indicate a continuing shift away from dine-in, overall consumer frustration with drive-thru quality of service, and a strong positive attitude towards technology. As drive-thru wait times increase and service seems to worsen, 70 percent of the respondents want technologies such as A.I. voice assistants, personalized menus, and smartphone apps to help alleviate the pain.

So, when asked about the quality of their drive-thru experience, the vast majority of respondents (77 percent) felt the situation is the same or worse than last year. Long wait time was identified as the biggest issue with 27 percent of respondents saying it has gotten significantly worse over the past year. Friendliness of service came in second worst with 18 percent saying it has become worse. So while demand is shifting towards the drive-thru, service levels are becoming worse, leading to greater customer dissatisfaction.

“In many drive-thru’s it’s difficult to hear the person taking your order,” said one respondent. “This leads to frustration and inaccurate orders.”

“Use technology to make the order process faster,” said another respondent.

So how can this situation be mitigated? 78 percent of those surveyed thought that automation technology is critical for smooth operations of a fast-food restaurant. Most respondents felt that use of technology at a restaurant makes the experience more efficient. They also felt that a technology-augmented experience is more enjoyable, could lead to lower menu prices, and is inevitable. However, a third of the respondents felt that technology could take away from some of the personalized service and may make the overall experience less personal.



“We need a drive-thru with shorter wait times,” according to one respondent. “Automated order taking”, “designated lane for advanced online orders”, and “faster payment methods” were some other suggestions.

Regarding specific drive-thru technologies, customers were the most comfortable with use of an artificial intelligence (A.I.) voice assistant for faster ordering, personalized menus, customized suggestions, and order / payment using a smartphone. Over 70 percent of respondents indicated that they would be receptive to using one or more of these technologies in the drive-thru if they result in shorter wait times and more efficient service.

Going forward, the company plans to conduct Presto Pulse every 6 months to gauge customer sentiment and identify trends across the industry. The current survey had 243 respondents representing a wide cross section of U.S. restaurant customers accounting for different socio-demographic, economic, and lifecycle variables. The team at Foodservice Solutions® thinks you should follow Presto Pulse.

Foodservice Solutions® specializes in outsourced business development. We can help you identify, quantify and qualify additional food retail segment opportunities or a new menu product segment and brand and menu integration strategy.  Foodservice Solutions® of Tacoma WA is the global leader in the Grocerant niche visit us on our social media sites by clicking one of the following links: Facebook,  LinkedIn, or Twitter



Friday, July 22, 2022

Foxtrot Market Grocerant Niche Prepared Food Is the Future

 


What’s for dinner? Yes, the age-old question has a new set of answers.  One of them is the questions have evolved around where do we get dinner in stead of simply What’s for Dinner. Let’s look at just some of the reason Foxtrot Market is looking a customer ahead with grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared food.

 

    1. Recent Grocerant ScoreCards found 81.1% of consumers don’t know what’s for dinner at Noon, and 61.1 don’t know what’ s for dinner at 4PM %.
    2. Roughly 63.7% of consumers purchase prepared food items from a retail location at least three times a month.
    3. 79.6% all dinners have at least 1 grocerant niche Ready-2-Eat and Heat-N-Eat meal component and 66.6% have two meal components.
    4. When asked if they wanted to cook dinner from scratch or assemble dinner from fresh meal components 91.3 % of Gen Z chose assemble from Fresh Prepared Meal Components and Millennials 83.4% chose meal components.
    5. Seventy-three percent of retail prepared food purchases are taken to go
    6. Prepared food purchases are frequently a planned purchase among 61.2% of shoppers, while 40.9% of shoppers said they buy prepared foods on impulse. Dinner has the highest amount of prepared food buys with 81.7% of respondents making purchases for that meal, while lunch comes in at 76.9% and breakfast at 61.4%.
    7. 57.8% of consumers would like to add Alcohol to a dinner order

 


IN case you did not know, Foxtrot Market uses a hybrid e-commerce and physical store with potential for a greater foodservice business. When recently hired President and Chief Financial Officer Liz Williams worked a shift at one location, she noted just how much the upscale convenience store chain fulfills customers' food and beverage wants and needs.

President and Chief Financial Officer Liz Williams in a recent interview with Progressive Grocer, "We have a lot of data on who our customers are, but this was an affirmation of how diverse our customer base really is and how we play throughout the day. I got to see everyone come in, from morning coffee and breakfast tacos to prepared salads for lunch to a smoothie in the middle of the day and, later, drinks to take down to the lake," …"It also showed the mix of retail, restaurant and technology — a lot of orders came in for delivery through the app and mobile."

Retooling its look forward Foxtrot's new ambitious expansion path includes the planned opening of 50 stores within the next two years. They are expected to open in the retailer's hometown of Chicago as well as newer markets in the Washington, D.C., area and parts of Texas and Massachusetts.

Remember that in January, Foxtrot announced $100 million in new Series C funding led by D1 Capital Partners. Foxtrot founders Mike La Vitola and Taylor Bloom tapped Williams to take the company to its next level of growth. Formerly the CEO of hair styling salon chain Drybar and CFO at Taco Bell, Williams will leverage her background while overseeing several functions, including operations, finance, strategy, real estate, human resources, supply chain and growth.

Williams continued, "Mike and Taylor have this amazing vision and built a terrific brand. We now need to scale and go to the next level of operational excellence to put consistent operations in place," …. "I have a lot of that experience, certainly from prior roles where I have scaled brands, and I have worked in retail and restaurant businesses to operationalize and put standards, systems and processes in place.”


"I'm excited to bring that together with the development muscle at Foxtrot and working with the team to target which markets we want to go to and thinking about how we do that,"…. "We are putting a lot of the groundwork in place so we operate the same in Austin and Chicago." She continued.

According to Williams, the Foxtrot model works well in neighborhoods with high foot traffic as well as densely operated urban areas.

Williams and her team will also emphasize the expansion of Foxtrot's prepared foods program. Despite the company's start as an e-commerce business, the addition of more physical stores and foodservice offerings reflects a consumer need in an era shaped by the COVID-19 pandemic and, more recently, inflation.

"We have a model that our stores are supported by commissaries that make a lot of our food from scratch. It's a fabulous way to deliver freshly prepared foods at an affordable price and that are really craveable and delicious," she said.

Right on target, according to Johnson, is looking at the current succesful items and the opportunity to provide more meal solutions, Foxtrot is rolling out a new dinner menu within the next month. The company is targeting the dinner occasion with offerings such as grilled chicken breast, roasted salmon, and whitefish dip, which Williams noted hold appeal even as consumers are wary of escalating inflation.


"I think we are at a really nice price point on prepared foods. We are cheaper than some of the casual dining (restaurants) and are offering something that is more freshly prepared than quick service." She noted.

Technology, of course, Foxtrot stores offer a dedicated in-store pickup area for digital orders as well as an in-store café. A grocery section features everyday basics in addition to several items from niche and startup brands, along with Foxtrot's own store brand.

At the present time Foxtrot  operates 21 retail locations in Chicago, Dallas, and Washington, D.C. The retailer offers 30-minute delivery through the Foxtrot app and five-minute pickup in addition to a collection of curated goods and gift boxes available nationwide via its national shipping site.

Invite Foodservice Solutions® to complete a Grocerant ScoreCard, or for product positioning or placement assistance, or call our Grocerant Guru®.  Since 1991 Foodservice Solutions® of Tacoma, WA has been the global leader in the Grocerant niche. Contact: Steve@FoodserviceSolutions.us or 253-759-7869



Thursday, July 21, 2022

Dallas Restaurants Kroger Curbside Meals are on the Menu

 


Regular readers of this blog know that Kroger wants to become a distributor of choice for restaurants in the Dallas area now they want to sell lunch and dinner to your customers. According to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® It just might work better than many of you think.

Meal solution is code for Lunch and Dinner takeout meals. Now Kroger's foodservice customers in Dallas now have the option to mix and match items from various restaurants on one order for pickup or delivery, allowing them to enjoy variety without having to compromise. This convenient meal solution is made possible by the opening of Kitchen United MIX inside the Kroger store on East Mockingbird Lane.

So, Kitchen United MIX is the nation's first "multi-restaurant ordering" to-go experience. It allows foodies who love variety to order meals from more than 10 restaurants, all on the same bill. The company currently operates 14 to-go food halls in California, Texas, Arizona, New York and Chicago, with more locations opening across the nation.

In Dallas, the Mockingbird Lane store opening marks the first Kitchen United MIX in Dallas and the third partnership within The Kroger Co. This year, the two companies opened Kitchen United MIX locations in Houston and Westwood, Calif.


Michael Montagano, CEO of Pasadena, Calif.-based Kitchen United, stated. "Kitchen United MIX is proud to open our first state-of-the-art grocery installation in the Dallas area," … "We recently debuted our supermarket concept, and guests have been incredibly impressed with the convenience and variety Kitchen United MIX provides."

Keith Shoemaker, president of Kroger Dallas Division, stated, "We are always looking for new and unique ways to help our customers answer the 'what's for dinner tonight?' question," …. "The collaboration with Kitchen United is special because customers' restaurant-quality meals will be crafted while they're shopping for the fresh food and pantry staples their families need."

Here is how it works, ordering is available via on-site digital kiosks, online at KitchenUnited.com or through the Kitchen United MIX App. While customers can also order from the restaurants housed in Kitchen United MIX through various third-party delivery platforms, "multi-restaurant ordering" is only available through the Kitchen United MIX ordering platform. 

Kitchen United MIX houses local and national restaurants, including Dog Haus, Curry Up Now, Monkey King Noodle Company, celebrity chef David Chang's Fuku, Capriotti's Sandwich Shop, Carl's Jr., Bad-Ass Breakfast Burritos and The Impossible Shop.


"When our customers think of food, they think of Kroger," said Dan De La Rosa, group VP of fresh merchandising for Kroger. "The Kitchen United collaboration provides the fresh on-demand meals our customers crave. It is one more innovative example of how Kroger is fulfilling its commitment to anything, anywhere, anytime."

Invite Foodservice Solutions® to complete a Grocerant ScoreCard, or for product positioning or placement assistance, or call our Grocerant Guru®.  Since 1991 Foodservice Solutions® of Tacoma, WA has been the global leader in the Grocerant niche. Contact: Steve@FoodserviceSolutions.us or 253-759-7869



Wednesday, July 20, 2022

Some Like it Hot. Free Fries at Wendy’s is a Hot Deal Now

 

Nothing beats free.  Wendy’s want to garner a larger share of stomach and they are doing all the right things to get the attention of fast-food customers according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.

That’s right just in time for the historically hottest weeks of the year, Wendy's is dropping another hot & crispy fry deal to bring the heat, and the sweet, to fans nationwide. 

For the rest of July Fry, everyone can get a free Medium Fry with any size Frosty mobile order purchase in the Wendy's app. Yes, that includes the limited time Strawberry Frosty. A berry hot deal indeed.

Here is how it works, simply download the Wendy's mobile app and head to your nearest Wendy's to start claiming this hot deal. 

Don't forget, to celebrate Wendy's two-year Rewards anniversary on July 21, Wendy's Rewards members, will get 2x Bonus Rewards points on all Wendy's combo purchases. Earn free food by eating delicious food.

Foodservice Solutions® specializes in outsourced business development. We can help you identify, quantify and qualify additional food retail segment opportunities or a new menu product segment and brand and menu integration strategy.  Foodservice Solutions® of Tacoma WA is the global leader in the Grocerant niche visit us on our social media sites by clicking one of the following links: FacebookLinkedIn, or Twitter