The
seemingly never-ending battle for food dollars has blurred the lines of retail
foodservice. Today, Restaurants, Grocery Stores, Convenience Stores, Dollar
Stores are all battling Ikea, Costco Wholesale, Ralph Lauren, and Nordstrom’s
for a larger Share of Stomach according to Steven Johnson, Grocerant Guru® at Tacoma, WA based
Foodservice Solutions®.
Legacy
established food retailers and start-up fresh food retailers both strive to
create or maintain consumer relevance while evolving their own food
brands. Foodservice Solutions® Grocerant
Guru® believes that the following ten clues to build a contemporized food brand
can help any food retailer maintain relevance.
In a Battle for
Share of Stomach
Purpose:
Why you are there contemporized relevance! The most successful brands are
inclusive include values greater than themselves. A lifestyle, a philosophy, an
emotion a point in time today that means better for you.
A story: Most
major brands have a story. Examples: if you like Ford vehicles, you might be
familiar with the story of Henry Ford or if you love your Nikes, you probably
know how the Nike swoosh logo was created.
Consumer
interaction: When
your business is first starting out, don't fool yourself into believing that
your marketing efforts are 'brand building' efforts. They're not because to
build a real brand, you have to have an extensive track record with consumers.
Consumer will build the brand and the story for you.
Trust: When
you've consistently delivered for your customers long enough, you'll gain the
type of trust that many brands have. Would you buy a Toyoda today?
Maybe so, but how long do they have to rebuild that trust?
Consistency: When a
consumer chooses a product or service because of brand association, he or she
is buying an expectation. Perhaps it's the expectation that the branded product
is of higher quality or that the service will be provided in a more efficient
manner. The expectation must be met time after time.
Differentiation: Expectation
is often borne of differentiation. Many brands offer products and services that
are commodities but they're successful in developing some differentiation for
their products and services that consumers are sold on.
Imitators: Imitation
is the sincerest of flattery and you're probably not a 'brand' until you have
competitors trying to copy you. Do what you do best and lead your niche don’t
follow.
Market
leadership: Top
brands are usually looked at as leaders in the markets they compete in. Own the
space, and understand why you do.
Grow: The
best brands are flexible and capable of reshaping and reinventing themselves
and their messages over time. Brands are either growing or dying. Consumers are
not static! Your brand must be dynamic and grow, change and adapt over
time.
A
strong marketing presence: The information super highway is evolving; your
message must follow the traffic. Don’t get stuck on the road less
traveled
For
corporate presentations, confidential engagements, educational forums, or
keynotes contact: Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions at:
Linkedin.com/in/grocerant Steve@FoodserviceSolutions.us
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