If
warm cookies in the lobby say “Welcome,” then a made-from-scratch
chicken pot pie says “Stay awhile.” As travel rebounds and guest
expectations evolve, DoubleTree
by Hilton is launching Piebird, a
full-service, three-daypart restaurant concept designed to bring hotel dining
back to its roots—with flavor, comfort, and care.
Opening
first in Nanuet, New York, by late 2025 and Asheville, North Carolina,
in early 2026, Piebird is the latest culinary creation from Hilton’s Stir
Creative Collection, a team reshaping what hotel food and beverage can
be—not just for convenience, but for connection.
Why Full Service is Making a Comeback
“For
years, hotel dining leaned on speed—buffets, grab-and-go coolers, lobby coffee
bars,” says Grocerant Guru® Steven
Johnson, a leading voice in foodservice
evolution. “But travelers today want food that feels personal and memorable.
They don’t want to microwave a sandwich. They want to settle in, be served, and
feel something real.”
Here’s
why that shift is resonating:
·
61% of U.S. travelers now say dining
is a top reason for choosing a hotel, up from just 42% a decade ago,
according to the Global Hotel Guest Preferences Survey.
·
Over 78% of guests traveling for
leisure say they would rather enjoy one “great” meal onsite than several quick
bites, signaling a return to food-first decision making.
·
‘Comfort food with a twist’ is the
fastest-growing restaurant menu category, up 24% in the past
three years according to Datassential, reflecting diners’ desire for
familiarity paired with creativity.
The Flavor of Home, The Ease of a Stay
Piebird
is deeply rooted in comfort. Think chicken and waffles with a honey-thyme
drizzle, Sunday pot roast with root vegetables, and slow-baked
macaroni and cheese—not to mention a rotating seasonal pie menu. Signature
dessert? A silky chocolate custard pie crowned with chocolate malt balls.
“Piebird
builds on the emotional warmth of DoubleTree’s famous cookie,” says Adam
Crocini, Hilton’s global head of wellness, design, and F&B. “It’s that
same hospitality, just taken to the table.”
A Hospitality Revival: What Goes Around Comes Around
Johnson
notes that hotel food trends have come full circle:
1. Mid-Century
Dining Rooms (1950s–1970s) – Elegant full-service meals were
once a highlight of travel. Menus were local, portions generous, and every
table had a story.
2. Buffet
Boom (1980s–2000s) – With rising travel volumes, hotels
turned to buffets and breakfast bars. Quantity took priority over quality.
3. Grab-and-Go
Era (2010s–2022) – Speed ruled. Guests were offered
packaged meals and mini-marts—efficient, but impersonal.
4. The
Full-Service Revival (Now) – Stir is bringing back the heart of
hospitality with concepts like Poppy’s, Haley and Bear, and now Piebird,
where meals aren’t just served—they’re remembered.
Designed for Travelers, Built for Memories
Each
Piebird location is turn-key for hotel owners, but rich in detail for guests.
Stir delivers not just recipes and rituals, but curated music, lighting,
uniforms, and mood—all to ensure that the meal matches the memory.
“We’re
not just opening restaurants,” Crocini says. “We’re creating moments that
become part of the journey.”
Whether
it’s a hearty breakfast before hiking the Blue Ridge Mountains or a slice of
pie after a long business trip, Piebird is more than a meal—it’s a feeling.
As
Johnson puts it: “The grocerant revolution taught us that food can be fast
and fresh. But when time allows, we don’t just want food—we want comfort, care,
and community. That’s what’s coming back, and that’s why Piebird matters.”
Outsourced Business Development—Tailored for You
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Foodservice Solutions®, we identify, quantify, and qualify new retail
food segment opportunities—from menu innovation to brand integration
strategies.
We
help you stay ahead of industry shifts with fresh insights and
consumer-driven solutions.
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