Showing posts with label Brand Building. Show all posts
Showing posts with label Brand Building. Show all posts

Friday, August 22, 2025

The “Frozen Food Court Continues to Be Brand Relevant Today”

 




1. Introduction & Historical Evolution of Frozen Restaurant-Packaged Foods in Grocery Stores

The modern frozen food industry traces its roots to early food preservation, including ice caves used in 3000 B.C. China, but the commercial breakthrough came much later. In 1868, frozen meats were shipped from Australia and Russia to London, and by 1899, Baerselman Bros. were shipping tens of thousands of frozen birds in insulated containers.

According to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®; the real revolution arrived in the 1920s: Clarence Birdseye developed quick-freezing technology and airtight packaging, which preserved taste and texture and catalyzed public trust in frozen foods. Supermarkets, refrigeration, and the expansion of freezers in homes and stores after World War II turned frozen foods into a mass-market staple.

In 1953, Swanson launched the first “TV Dinner” (a frozen meal tray)—an iconic moment offering entire meals in convenient packaging—selling ten million trays in its inaugural year. Stouffer’s also entered the frozen realm in 1946 (as a food division), and introduced Lean Cuisine in 1981, targeting calorie-conscious consumers.

The timeline continues through the decades—with fish sticks, onion rings, frozen waffles in the 1950s; microwave cooking enabling frozen dinners growth; restaurants entering grocery freezers with hamburgers, fries, and milkshakes by the 1980s. Private-label and gourmet frozen meals expanded in the 1990s and beyond.

Importantly, frozen restaurant-branded products blurred the lines between dine-in meals and grocery offerings, creating the modern “frozen food court” in supermarkets.

 




2. Top Ten Frozen Restaurant-Branded or Restaurant-Originated Grocery Brands (Today)

Based on visibility, heritage, and supermarket presence:

1.       California Pizza Kitchen – frozen pizzas and flatbreads

2.       Nathan’s Famous – frozen hot dogs or burger patties

3.       Panera Bread – soups, mac & cheese, bakery items

4.       Chick-fil-A – frozen nuggets, sandwiches

5.       Olive Garden – frozen pastas and sauces

6.       TGI Friday’s – frozen appetizers (mozzarella sticks, etc.)

7.       Taco Bell – frozen Quesalupa, nachos, burritos

8.       Starbucks – Coffee, breakfast items

9.       A&W – frozen root beer floats,

10.   White Castle – frozen sliders & burgers (cult-status ship-ups evolved to retail)

 


3. Top Ten Most-Sold Frozen Products (Shelf or Frozen Food Court)

Though exact sales data may vary, commonly best-sellers include:

1.       Swanson TV Dinners – the archetype of frozen entrées

2.       Lean Cuisine entrees – diet-friendly meals popular since 1991

3.       Hungry-Man dinners (Swanson/Campbell) – larger portions marketed to men

4.       Birds Eye frozen vegetables – especially peas and green beans

5.       Frozen pizza (California Pizza Kitchen, DiGiorno, etc.) – a major frozen category

6.       Frozen hot dogs/hamburgers (Nathan’s, A&W, etc.) – family favorites

7.       Frozen appetizers (TGI Friday’s, White Castle sliders)

8.       Frozen breakfast sandwiches (Starbucks brand, Panera)

9.       Frozen soups (Panera bread lines)

10.   Frozen Mexican dishes (Taco Bell burritos or nachos)

This list reflects both heritage frozen staples and contemporary restaurant-branded innovations.

 


4. Seven Successful Small Companies in Frozen Food Court or Shelf

Reflecting entrepreneurial and niche successes:

1.       Kubla Khan – 1950s-era Portland company offering frozen Chinese entrées, pioneering ethnic frozen meals.

2.       Caulipower – modern brand specializing in cauliflower-crust frozen pizzas; appealed to health- and allergy-conscious consumers.

3.       Lender’s Bagels – popularized frozen bagels and even created “Frozen Foods Month” to drive sales.

4.       Ipsa Provisions – a startup delivering gourmet “fine food frozen” restaurant-quality meals.

5.       Nan Xiang Xiao Long Bao – specialized frozen dumplings from a well-regarded restaurant sold in grocery freezers.

6.       Balkan Bites or The Good Batch – offering frozen artisanal or bakery goods from local restaurants.

7.       Hooters (Publix frozen meals) – restaurant chain launching frozen meals into supermarkets by late 2024.

 


5. The Role of Brand Relevance and the “Grocerant Guru®” on Consumer-Channel Intersection

Brand relevance in the frozen aisle—or the “frozen food court”—matters deeply. When restaurant brands appear in grocery freezers, they offer consumers a bridge between loved dining experiences and at-home convenience. This drives emotional connection, trust, and impulse purchases.

As Grocerant Guru® (Steven Johnson, foodservice strategist) elucidates:

·       “Food is emotional currency.” Retailers win by combining real-time customer feedback, SKU-level data, and behavioral insights to curate offerings that delight shoppers—turning frozen aisles into “profit-rich, happiness-driven micro-environments”.

·       He emphasizes that success lies not only in "what’s stocked" but when, how, and for whom items are offered—suggesting restaurants-in-grocery must tailor merchandising, timing, and bundling to consumer needs.

As the Grocerant Guru® puts it:

“Retailers who leverage real-time CX data… will outmaneuver those still thinking in planogram silos.”

Thus, brand relevance thrives where traditional channels (restaurants) meet non-traditional ones (grocery), capturing consumer trust, nostalgia, and convenience in one frozen package.

 


6. Think About This

From Frosted Birds Eye peas to Swanson’s TV Dinners, from Kübla Khan’s pioneering ethnic entrées to Caulipower’s cauliflower pizzas, the frozen food court is a vibrant intersection of history, innovation, brand storytelling, and consumer convenience. Restaurant-branded frozen products benefit from emotional resonance, operational trust, and strategic positioning. But as Grocerant Guru® notes, maintaining relevance means understanding who is shopping, when, and why, ensuring the frozen aisle remains not just convenient—but beloved.

Elevate Your Brand with Expert Insights

For corporate presentations, regional chain strategies, educational forums, or keynote speaking, Steven Johnson, the Grocerant Guru®, delivers actionable insights that fuel success.

With deep experience in restaurant operations, brand positioning, and strategic consulting, Steven provides valuable takeaways that inspire and drive results.

💡 Visit GrocerantGuru.com or FoodserviceSolutions.US
📞 Call 1-253-759-7869



Friday, April 4, 2025

Food Apps: The Food Industry's New Electricity


 

In today's fast-paced digital era, mobile applications have become the lifeblood of the food industry, much like electricity revolutionized industries in the past. For Generation Z and Millennials, smartphones are not just communication tools but gateways to culinary experiences, transforming mobile devices into 'mobile food courts' that drive both top-line sales and bottom-line profits.

The Rise of Handheld Marketing

The younger demographics have grown accustomed to handheld marketing, where personalized promotions and seamless ordering experiences are delivered directly to their smartphones. This shift has been accelerated by the widespread adoption of food delivery apps, which have fundamentally altered the landscape of the food service industry. While these platforms offer convenience to consumers and new sales channels for restaurants, they also present significant challenges in terms of profitability, operational complexity, and maintaining control over the customer experience.


Mobile Phones as 'Foodservice Super Highways'

Steven Johnson, Grocerant Guru® at Tacoma, WA-based Foodservice Solutions®, aptly describes mobile phones as the 'foodservice super highway'—a platform every brand must establish a presence on to remain competitive. This perspective is supported by the significant growth in digital ordering and delivery services. For instance, Dutch Bros Inc. reported a 34.9% increase in fourth-quarter revenue, attributing part of this success to plans for expanding mobile ordering and introducing more food options.

The Importance of Embracing 'New Electricity'

Incorporating mobile apps into a food brand's strategy is not merely a trend but a necessity for sustained growth and relevance. This 'new electricity'—the integration of digital technology into foodservice—enhances customer engagement, streamlines operations, and opens new revenue streams. Brands that fail to adapt risk losing market share to more tech-savvy competitors.


The Role of 'New Electricity' in Creating Brand Relevance

A brand without relevance is a brand destined to fade. The modern food consumer is digitally connected, socially engaged, and convenience-driven. Brands must embrace 'new electricity' to remain top-of-mind and indispensable in consumers' daily lives. Creating brand relevance through digital engagement involves:

1.       Personalized Marketing: AI-driven promotions and loyalty programs that anticipate consumer needs and provide tailored incentives.

2.       Seamless User Experience: A frictionless digital ordering and payment process that enhances customer satisfaction.

3.       Social Media Integration: Leveraging platforms like Instagram, TikTok, and YouTube to create shareable content and drive organic brand advocacy.

4.       On-Demand Convenience: Fast, reliable delivery and pickup options that cater to the 'I-want-it-now' culture.

5.       Omnichannel Engagement: Ensuring a cohesive brand experience across all touchpoints, from in-app interactions to in-store encounters.


Five Reasons Food Brands Need to Be on the 'Foodservice Super Highway'

1.       Enhanced Customer Convenience: Mobile ordering allows customers to place orders from anywhere, catering to the on-the-go lifestyle of modern consumers. This convenience can lead to increased order frequency and higher sales.

2.       Increased Operational Efficiency: Implementing a mobile ordering system streamlines the ordering process, reducing errors and freeing up staff to focus on food preparation and customer service. This efficiency can result in faster service and improved customer satisfaction.

3.       Data-Driven Insights: Mobile apps collect valuable data on customer preferences and behaviors, enabling brands to tailor their offerings, optimize marketing strategies, and make informed business decisions.

4.       Competitive Advantage: A well-designed mobile app can differentiate a brand in a crowded market, attracting tech-savvy consumers and positioning the brand as innovative and customer-focused.



5.       Adaptation to Changing Consumer Habits: The COVID-19 pandemic accelerated the shift towards delivery and takeout. Embracing mobile technology allows brands to meet these evolving consumer preferences and maintain relevance in a transformed dining landscape.

In conclusion, as mobile technology continues to permeate every aspect of life, food brands must harness this 'new electricity' to power their growth and stay connected with the digitally native generations. By establishing a strong presence on the 'foodservice super highway,' brands can drive sales, enhance customer loyalty, and secure a competitive edge in the ever-evolving food industry.

Drive Sales. Boost Profits. Stay a Step Ahead.

The Foodservice Solutions® team is dedicated to helping you grow your top-line sales and bottom-line profits.

Are you looking a customer ahead? We have the strategies to get you there.

🌎 Visit GrocerantGuru.com


Saturday, March 15, 2025

Checkers & Rally’s Expands Frozen Food Court Options

 


The evolution of the grocerant niche continues to reshape the landscape of food retailing, and Checkers & Rally’s latest expansion in the frozen food aisle is a testament to this powerful trend, according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.   The quick-serve brand, in partnership with Lamb Weston, is bringing four new side dishes to grocery stores nationwide, further solidifying the role of grocerants in brand building and customer migration.


For decades, grocerants—a fusion of grocery stores and restaurants—have been at the forefront of food retail innovation, offering consumers restaurant-quality meals they can enjoy at home. This concept has gained momentum as time-starved customers seek convenience without compromising flavor. Checkers & Rally’s, a brand synonymous with bold, craveable flavors, understands this dynamic and has leveraged its long-standing partnership with Lamb Weston to deliver an expanded lineup of frozen favorites.

Checkers & Rally’s Seasoned Fries have dominated the frozen food category since their introduction in 2005. Now, with the addition of Seasoned Onion Rings, Seasoned Waffle Fries, Seasoned Sweet Potato Fries, and Seasoned Cheesy Potato Bites, the brand is doubling down on its commitment to providing restaurant-quality experiences beyond its drive-thru windows.

This strategic move is not just about product diversification; it plays a critical role in customer migration. Consumers who first encounter Checkers & Rally’s through their grocery purchases are more likely to visit the restaurant locations, reinforcing brand affinity and loyalty. By meeting customers where they are—whether in a grocery aisle or at the drive-thru—the brand ensures that its signature flavors remain top of mind.


Historically, grocerants have been a pivotal force in the food industry, dating back to the introduction of private-label frozen meals and prepared foods in supermarkets. From Stouffer's pioneering frozen entrees in the 1950s to today’s proliferation of restaurant-branded retail items, the concept has continually evolved. Brands like TGI Fridays, White Castle, and Chick-fil-A have successfully extended their reach through frozen and refrigerated grocery products, reinforcing their presence in the minds and kitchens of consumers. Checkers & Rally’s follows this proven playbook, ensuring its bold flavors remain a household staple.

Lamb Weston’s partnership with Checkers & Rally’s, spanning over 20 years, has been instrumental in making this expansion possible. The collaboration has not only resulted in the top-selling licensed fry SKU in the country but also set the stage for continued innovation. As grocery shoppers increasingly seek out restaurant-quality meal solutions, the introduction of these new products strengthens Checkers & Rally’s position as a leader in the grocerant space.



With more consumers enjoying their favorite restaurant flavors at home, the boundary between retail and foodservice continues to blur. Checkers & Rally’s latest move is more than just an expansion; it is a strategic embrace of the evolving consumer landscape, ensuring the brand remains a dominant force in both the restaurant and retail sectors. As the grocerant trend gains even more traction, expect to see more brands following suit, capitalizing on the growing demand for convenient, high-quality meals beyond the traditional dining experience.

Elevate Your Brand with Expert Insights

For corporate presentations, regional chain strategies, educational forums, or keynote speaking, Steven Johnson, the Grocerant Guru®, delivers actionable insights that fuel success.

With deep experience in restaurant operations, brand positioning, and strategic consulting, Steven provides valuable takeaways that inspire and drive results.

💡 Visit GrocerantGuru.com or FoodserviceSolutions.US
📞 Call 1-253-759-7869


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Saturday, November 5, 2022

Food Retailers should be advertising on TikTok

 


Regular reader of this blog have heard this old adage many times before.  The trend is you friend.  It is as true today as it ever was according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® TikTok is where brands are making a difference when it comes to garnering new customers.

Targeting Gen Z consumers is on the mind of all food retailers.  So just in case you did not know,  that TikTok is replacing Google as the search engine of choice for Gen Z.. Now for millennials, the video app might be the new Yelp.

So, users between the ages of 26 and 41 are apparently quick to act on cravings piqued while browsing the app. More than half (53%) said they ordered from a restaurant after seeing a video about it on TikTok, according to a survey of more than 1,100 users by marketing agency MGH.

Millennials aren’t the only ones behaving this way: More than a third (38%) of all TikTok users said the same thing.

Now consider this, extrapolated out, that equates to about 52 million of the app’s 136 million U.S. users, presenting a large and impressionable group of potential customers for restaurants.

The app, which serves up an endless stream of short videos, is massively popular and continues to see double-digit annual user growth in the U.S.


It has proven to be particularly influential on users’ offline behavior. A viral pasta recipe led to a feta cheese shortage at some grocers last year, and books that get traction on the app regularly become best-sellers.

That has made TikTok an increasingly important marketing channel for restaurants. The rapid growth of Crumbl Cookies, for instance, has been fueled in large part by its more than 6 million TikTok followers. And many large chains now have a TikTok strategy.

“TikTok truly is a restaurant marketer's dream come true,” said Ryan Goff, EVP, social media marketing director at MGH, in a statement. “There aren't many other tools we have left in our marketing toolbox that can drive the sort of impact promised by TikTok through this survey."

You just might want to read then reread this section. According to the survey, TikTok’s sway on users’ dining decisions can be quite powerful. Three in 10 respondents said they traveled further than they normally would to visit a restaurant they saw on the app. And about the same amount (28%) went to a place that was more expensive than their usual spots after it popped up in their feed.


The driving factor is the appearance of the food itself. Seventy-two percent of respondents said seeing appetizing food on TikTok led them to place on order.

Forty-five percent said it was a unique menu item, and 42% said the restaurant looked like a fun place to go.

Of course, the exposure TikTok offers restaurants can cut both ways. As Bon Appetit reported this week, the app has given rise to amateur restaurant critics who are building large audiences with their scathing 30-second reviews. 

Don’t over reach. Are you ready for some fresh ideations? Do your food marketing ideations look more like yesterday than tomorrow? Interested in learning how Foodservice Solutions® can edify your retail food brand while creating a platform for consumer convenient meal participationdifferentiation and individualization?  Email us at: Steve@FoodserviceSolutions.us or visit us on our social media sites by clicking the following links: Facebook,  LinkedIn, or Twitter