Showing posts with label FMI. Show all posts
Showing posts with label FMI. Show all posts

Sunday, February 22, 2026

From Corner Grocery to National Chain: A Historical Overview of Convenience Retail



The modern convenience store (C-store) traces its roots to the early 20th century’s neighborhood corner shops and service stations — simple places where travelers and local residents could buy milk or a snack without entering a full grocery. Over the decades, these mom-and-pop operations dotted towns and cities, creating community hubs with an intensely local identity according according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.

But by the late 20th and early 21st centuries, chain operators began consolidating market share through scale, brand consistency, and capital resources that independents simply could not match. Today, the convenience store industry still comprises a majority of independent locations in the U.S., but chain stores — backed by sophisticated financing, national distribution networks, and brand power — have expanded relentlessly, reshaping the competitive landscape.

In 2025, there are approximately 152,255 convenience stores in the United States — a slight decline from prior years — but this figure masks a shift: chains continue to build and remodel stores while many independents struggle to sustain margins and investment capacity.

Why Chains Are Replacing Independent Stores

Several secular forces have driven consolidation:

·       Economies of Scale & National Distribution: Large chains negotiate lower wholesale costs, invest in branded private-label goods, and deploy advanced inventory systems unavailable to most independents.

·       Access to Capital & Real Estate: Publicly traded and private equity–backed operators can finance expansions, acquisitions, and remodels at debt costs that underground operators cannot access.

·       Operational Systems & Analytics: Chains use POS data, loyalty programs, and supply chain forecasting to optimize assortments and increase turnover with fewer stockouts.

·       Brand Standardization: Customers increasingly expect predictable pricing, store cleanliness, and consistent food and beverage options that large brands are better equipped to deliver.

These capabilities often dislocate local independents, especially in overlapping trade areas where consumers compare offerings directly.

 


The Evolution of the C-Store Operating Template

Beyond Fuel & Snacks — The Rise of Foodservice

Historically, convenience stores made a majority of their revenue from fuel, tobacco, and packaged snacks. But this structure is now shifting.

In 2024, foodservice comprised nearly 28% of in-store sales and over 38% of gross margin dollars at U.S. C-stores, with prepared food far outweighing traditional merchandise.

This pivot is profound:

·       Made-to-Order & Grab-and-Go: Chains now offer breakfast burritos, sandwiches, bakery items, and even chef-driven menu items that compete with fast-casual QSRs.

·       Mobile & Digital Engagement: App-based loyalty, digital coupons, and mobile order ahead increase frequency and data capture.

·       Retail + Food Hybrids: Many leading C-stores now act as hybrid retail/restaurant destinations; the border between convenience retail and QSR is blurring.

Technological & Operating Innovations

·       Self-checkout kiosks and mobile payments are becoming standard to improve throughput.

·       Data analytics and loyalty platforms tailor offers by location and day part.

·       EV charging and ancillary services (air pumps, parcel lockers) add footfall and dwell time.

·       Private-label and fresh produce programs give chains higher margins and differentiated assortments.

 


Consumers Expect More: The Fresh Food Revolution

Today’s convenience shoppers are not just grabbing chips and cola — they expect quality, freshness, and meal solutions:

·       Urban commuters look for breakfast bowls and premium coffee.

·       Suburban families seek convenient dinner grabs.

·       Millennials and Gen Z want healthier, better-for-you options and digital ordering.

Food is more than an impulse add-on — it now draws traffic. Prepared food sales have outpaced many traditional categories, and chains that can deliver taste, speed, and value are gaining share.

 


Top 5 Convenience Store Chains by Store Count (U.S., 2025–2026)

Based on the latest industry counts and C-store rankings:

1.       7‑Eleven – ~12,400+ stores (largest U.S. network).

2.       Circle K (operated by Alimentation Couche-Tard) – ~6,800+ stores.

3.       Casey’s – ~2,700+ stores (Midwest-focused but growing).

4.       Speedway – ~2,900+ stores (now part of the 7-Eleven ecosystem).

5.       Murphy USA – ~1,100+ stations with expanding convenience assortments.

(Additional notable chains: EG America, QuikTrip, ampm, Stripes Convenience Stores.)

 


Top 5 C-Store Chains by Sales Volume

Comprehensive 2024 sales rankings reflect performance on the Top Retailers list (source: Convenience Store News retail growth data):

1.       7-Eleven

2.       Circle K

3.       Wawa

4.       QuikTrip

5.       ampm

These leaders combine fuel, retail, and foodservice revenues — with foodservice often the fastest-growing segment of their portfolios.

 


Top 5 Fastest-Growing Convenience Store Chains

Recent industry growth rankings (retailer lists and performance growth year-to-year):

1.       Shell (C-store partner with integrated fuel) – ~26.8% sales growth.

2.       QuikTrip – double-digit growth with enhanced food programs.

3.       ampm – driving volume through promotions and refurbishments.

4.       Wawa – continued footprint and food innovation.

5.       Emerging mid-tier brands like regional chains noted on major retail growth lists.

Additionally, many smaller, agile operators with fresh food, loyalty apps, and EV chargers have shown rapid local expansion, even without hundreds of locations.

 


Grocerant Guru® — Insights at the C-Store & Fast-Food Intersection


1.       C-Stores Are Eating the Fast-Food Playbook: Modern C-stores now serve breakfast, lunch, and dinner with quality that rivals quick casual and traditional QSR chains — and often with shorter lines and stronger loyalty rewards.

2.       Fresh Meals Drive Frequency, Not Just Fuel: Ready-to-eat and made-to-order meals increase trip frequency more than any other category. Retailers investing in commissary-level food operations see higher basket sizes and deeper customer engagement.

3.       Omnichannel Engagement Has Become Table Stakes: The future belongs to retailers that combine digital orders, mobile loyalty, and real-time personalization — turning every customer touchpoint into a revenue opportunity.

4.       Small Footprint ≠ Small Ambition: Regional C-store brands leveraging unique local food offerings and community identity can outperform larger rivals in customer satisfaction and niche market growth — a structural way to resist commoditization by mega chains.

Think About This

The convenience store sector has evolved from humble, independent corner shops into a highly competitive retail ecosystem shaped by national chains, foodservice innovation, and consumer expectations for quality and speed. Chains dominate through capital access and technology, but the fight for relevance — especially in food and customer experience — continues to redraw the competitive boundaries between c-stores, QSRs, and independents alike.

Elevate Your Brand with Expert Insights

For corporate presentations, regional chain strategies, educational forums, or keynote speaking, Steven Johnson, the Grocerant Guru®, delivers actionable insights that fuel success.

With deep experience in restaurant operations, brand positioning, and strategic consulting, Steven provides valuable takeaways that inspire and drive results.

Visit GrocerantGuru.com or FoodserviceSolutions.US Call 1-253-759-7869 



Sunday, March 16, 2025

Good Food News: Gen Z Showing Leadership

 


The food industry is undergoing a major transformation, driven in large part by the changing preferences and digital habits of Generation Z. From restaurants and convenience stores to grocery retailers, businesses are recognizing the need to adapt their strategies to meet the demands of this socially connected, health-conscious, and convenience-driven generation. Recent data from FMI’s "The Power of Produce 2025" report underscores how Gen Z is influencing the produce industry, leveraging social media, e-commerce, and innovative engagement strategies to shape the future of food marketing and distribution.

As the Grocerant Guru® has long pointed out, the convergence of foodservice and retail has been accelerated by younger consumers who prioritize convenience, quality, and digital discovery. Here are five ways Gen Z is showing restaurants, convenience stores, and grocery stores how to connect with consumers and stay relevant, ultimately driving top-line sales and bottom-line profits.


1. Social Media as a Discovery Engine for Food Trends

Gen Z is redefining food marketing through social media platforms like Instagram, TikTok, and YouTube. According to FMI’s report, 94% of produce shoppers actively use social media, with 36% discovering new fruits and vegetables through these channels. Retailers and foodservice operators that harness the power of visually engaging content, influencer partnerships, and interactive campaigns can drive product awareness and increase trial rates.

2. E-Commerce and Digital Integration in Food Retail

The growth of online food purchasing is accelerating, with 31% of consumers planning to order more fresh produce online next year. Gen Z expects seamless digital experiences, from mobile ordering to in-app promotions and loyalty rewards. Grocery stores, restaurants, and c-stores that optimize their digital presence with user-friendly apps, subscription-based meal services, and direct-to-consumer options will capture more of this tech-savvy audience’s spending power.


3. Convenience and Value-Added Offerings Drive Sales

Gen Z places a high value on convenience, contributing to the $14.6 billion in sales for value-added produce in 2024. Ready-to-eat meals, meal kits, and pre-cut produce are particularly appealing to this demographic. Food retailers that expand their selection of grab-and-go and heat-and-eat items while ensuring a fresh, high-quality experience will see continued growth in this sector.

4. Health and Wellness-Driven Purchasing Behavior

Health-conscious consumers are prioritizing nutrition, with 34% actively searching for healthier food options and 46% seeking more information about produce health benefits. Restaurants and food retailers that emphasize transparency in ingredient sourcing, promote plant-based and functional foods, and educate consumers through digital and in-store experiences will align with Gen Z’s lifestyle choices and increase customer loyalty.


5. Engaging Experiences that Build Community and Loyalty

Beyond just purchasing food, Gen Z values experiences and authenticity. Whether through interactive cooking classes, in-store tastings, or community-driven social media campaigns, brands that create engaging, memorable moments will build deeper connections with younger consumers. Encouraging user-generated content, rewarding brand loyalty through personalized incentives, and leveraging AI-driven personalization will further enhance engagement.

Think About This

Gen Z is leading the charge in reshaping the food industry, utilizing digital platforms, prioritizing convenience, and embracing healthier lifestyles. Restaurants, grocery stores, and convenience stores that adapt to these shifts by leveraging social media, enhancing digital experiences, and offering value-added, health-focused options will not only stay competitive but thrive. As the Grocerant Guru® has often emphasized, the future of food is all about meeting consumers where they are, and for Gen Z, that means blending the physical and digital worlds to create seamless, engaging, and satisfying food experiences.

Let’s Build a Partnership for Growth

Looking for the right partner to drive sales and amplify your marketing impact? Success leaves clues—and we may have the exact insight you need to propel your business forward.

Explore innovative food marketing and business development strategies with Foodservice Solutions®.

📩 Contact us at Steve@FoodserviceSolutions.us
🔍 Learn more at GrocerantGuru.com



Wednesday, February 26, 2025

Today Digital Transformation Fuels Grocery and Foodservice Innovation

 


More Than 90% of Shoppers Now Buy Groceries Both In-Store and Online—Restaurants, Convenience Stores, and Service Delis Must Adapt

The food retail landscape is rapidly evolving, and digital engagement is driving a fundamental shift in consumer behavior. FMI—The Food Industry Association and NielsenIQ (NIQ) have released their latest report, Digital Engagement Transforms Grocery Shopping, revealing that over 90% of shoppers now purchase groceries both in-store and online. This shift underscores the importance of omnichannel strategies for grocers, restaurants, convenience stores, and service delis as they navigate a marketplace where digital accessibility is no longer optional—it's essential for survival.

Digital Sales Surpass Expectations

Back in 2017, industry experts projected that online grocery sales would reach $100 billion by 2025, capturing 20% of market share. However, this year’s report finds that those expectations were shattered, with U.S. online grocery sales now expected to hit $388 billion by 2027, accounting for nearly 25% of total grocery sales. This growth is largely fueled by e-commerce platforms, retailer apps, and AI-driven personalization, alongside increased consumer reliance on convenience-driven food solutions.


The Grocerant Movement and Foodservice Digital Expansion

The rise of online grocery shopping has broad implications for the restaurant, convenience store, and foodservice industries, reinforcing the need to integrate fresh, ready-to-eat, and prepared meal solutions into digital channels according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.

Key Industry Takeaways:

·         Restaurant Meal Delivery Continues to Surge: With nearly 60% of consumers ordering meals for delivery at least once a week, restaurant operators must enhance their digital presence, ensuring seamless online ordering and integration with third-party platforms.

·         Convenience Stores Go Digital: C-stores must expand their food offerings beyond impulse purchases by leveraging mobile ordering, loyalty apps, and digital marketing to promote fresh-prepared meals, snacks, and beverages.

·         Service Deli Online Expansion: Grocery store delis, a critical component of the grocerant movement, must extend their presence online, offering pre-ordering, meal kit options, and prepared food solutions to compete with quick-service restaurants.

·         Curbside Pickup and AI Integration: The report finds that curbside pickup (31%) now surpasses same-day home delivery (29%) as a preferred option for online grocery shoppers. Grocers and foodservice operators must refine their operations to optimize pickup experiences and use AI-driven personalization to meet evolving consumer expectations.


Social Media’s Influence on Food Purchases

One of the most striking trends in the report is the rise of social commerce. Fifty-five percent of respondents now make direct purchases from social media platforms, including meal solutions, grocery staples, and foodservice options. This signals a growing need for food retailers and service providers to invest in targeted digital marketing strategies, influencer collaborations, and AI-enhanced personalization to engage the next generation of shoppers.

The Future of Food Retail: Meeting Consumers Where They Are

Digital engagement is no longer a side strategy—it’s the driving force behind food retail’s evolution. Restaurants, convenience stores, and grocery service delis must embrace this transformation by integrating digital ordering, enhancing meal delivery options, and ensuring a frictionless online-to-offline experience.

As food consumption patterns continue to shift, industry players must prioritize digital connectivity, personalization, and service-driven solutions to stay ahead. The Digital Engagement Transforms Grocery Shopping report makes it clear: omnichannel innovation isn’t just a trend—it’s the future of food retail.


Stay Ahead of the Competition with Fresh Ideas

Is your food marketing keeping up with tomorrow’s trends—or stuck in yesterday’s playbook? If you're ready for fresh ideations that set your brand apart, we’re here to help.

At Foodservice Solutions®, we specialize in consumer-driven retail food strategies that enhance convenience, differentiation, and individualization—key factors in driving growth.

👉 Email us at Steve@FoodserviceSolutions.us
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