Showing posts with label Cashier-less. Show all posts
Showing posts with label Cashier-less. Show all posts

Monday, October 31, 2022

Kroger New Technology Enables Shopping Carts to Double as Check-out Lanes


 

In case you have not heard, Kroger has some new technology that they are testing. They are KroGo carts powered by Caper, which debuted last week in Ohio, include scales and cameras for a seamless shopping trip.  Think about it, no waiting in line at Kroger.  Hard to believe but it may be coming to a store near you according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.

So, Kroger Co. held a ribbon-cutting ceremony late last week at a Monroe, Ohio, location to unveil the grocer's “store of the future” featuring KroGo carts—a tech-savvy shopping cart that looks to make checkout-free grocery shopping even faster.

KroGo is an enhanced shopping cart that features a built-in scale and camera for shoppers to quickly shop and check out from their cart, through a partnership with startup tech firm Caper.

Kroger spokeswoman Erin Rolfes, stated, “We think it’s going to be game-changing.”… “What customers are going to see that’s very different from other stores is that front end where they check out.”



Kroger’s has a goal of a seamless shopping experience the grocery retailer said the KroGo cart allows shoppers to complete their transaction all within the cart and exit quickly through the self-checkout area.

Launching the high-tech carts is not a labor-saving tool, Rolfes said. Instead, the store is hiring even more workers.

Rofes continued, “With this store we not only didn’t reduce labor costs, we hired additional associates to help us manage the carts and help get customers interested in using them (and) explaining to shoppers how to use them.”  Are you looking for ways to save your customers time?

Foodservice Solutions® team is here to help you drive top line sales and bottom-line profits. Are you looking a customer ahead? Does your messaging look more like yesterday that tomorrow?  Visit GrocerantGuru.com for more information or contact: Steve@FoodserviceSolutions.us Remember success does leave clues and we just may the clue you need to propel your continued success.



Saturday, September 18, 2021

Zippin Checkout-free Technology backed by Maven Ventures


At the intersection of employee activation and retention is the cost of both.  Labor cost has proven not to be ‘transitory’ unless you can account for employees that have been replaced with the use of new technology, according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.

Zippin the Checkout-free technology provider recently closed a $30 million Series B funding round with participation from new and existing investors including OurCrowd, Maven Ventures, Evolv Ventures and SAP. The new round brings Zippin’s total funding to more than $45 million.

With labor cost on the up-swing, employees harder and harder to come by, this new cash boost comes on the heels of significant progress the company has made in recent months, including signing numerous new accounts, launching multiple new public checkout-free stores, and further solidifying their leading technology within the future of retail.

Did you know that, Zippin currently powers checkout-free stores across four continents, in diverse retail formats such as convenience stores, grocery stores, sports stadiums, hotels and residential buildings. The funding round will enable Zippin to scale its checkout-free platform as well as power tens of thousands of stores by 2025. How are you lowering cost and driving customer relevance with a faster check out process?

So, Zippin’s customers include the world’s largest food service providers Aramark Corp. and Compass Group, Japan’s third-largest convenience store chain Lawson, and Brazil’s largest retailer Americanas, all of whom are expanding their checkout-free store footprints rapidly.


Here is what you need to know. Zippin’s multi-modal artificial intelligence (AI) technology is unique among its startup peers, and enables Zippin to deliver greater than 99.9% accuracy even in stores with high shopper density and a complex selection of products, including unbranded and small-sized items.

No need to remodel or build from new as Zippin’s solution works equally well in newly constructed stores and existing store retrofits. The Series B funding will help Zippin accelerate the pace of innovation in the areas of deployment and maintenance, where past initiatives like Zippin Cube have already cut time-to-deployment by a factor of five. Zippin’s goal is to retrofit stores within a single day with zero or minimal down time for retailers.

OurCrowd founder and CEO Jon Medved, stated, “Their technology advantage is one of the main reasons we chose Zippin,” … “We evaluated several companies in this space and found Zippin to be the clear leader with most stores in public settings.”

Medved continued, “Many of the Zippin-powered stores in sports venues can attract up to 500 shoppers in a single hour, putting the underlying AI to the ultimate test. “Zippin’s continued growth in such challenging environments is evidence of their superior technology, and also a competitive advantage, allowing their AI to train on some of the richest datasets provided by those challenging environments.”

Zippin co-founder and CEO Krishna Motukuri explained the company has seen increased demand and rapid adoption of checkout-free technology during the pandemic. “Shoppers want contactless experiences everywhere they go,” Motukuri said. “As retailers realize that frictionless checkout-free technology is also contactless by design, they see a great opportunity to kill two birds with one stone. With a checkout-free platform like Zippin, retailers can offer shoppers what they are looking for today, and future-proof their business, both at the same time.”


Success clues, Zippin was founded by industry veterans from Amazon and SRI with deep backgrounds in retail technology, AI and computer vision, Zippin has developed the next generation of checkout-free technology enabling retailers to quickly deploy frictionless shopping in their stores. Its patent-pending technology uses AI, deep learning and sensor fusion to power its consumer experience: banishing checkout lines and self-scanners for good, and allowing shoppers to zip in and out with their purchases.

Zippin’s platform also leverages product and shopper tracking through overhead cameras, as well as smart shelf sensors, for the highest level of accuracy even in crowded stores. Zippin has offices in San Francisco, Dallas, Toronto and India.

For international corporate presentations, regional chain presentations, educational forums, or keynotes contact: Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions.  His extensive experience as a multi-unit restaurant operator, consultant, brand / product positioning expert, and public speaking will leave success clues for all. For more information visit GrocerantGuru.com, FoodserviceSolutions.US or call 1-253-759-7869 



Wednesday, October 2, 2019

Zippin Expands Non-traditional Locations to Expand the Brand


Regular readers of this blog know that Zippin is a check-out free retailer. Well in order to drive adoption Zippin has now has partnered with Golden 1 Center in Sacramento, Calif., to open the first in the world in-arena checkout-free convenience store and according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® that’s the incremental visibility that the brand need.
The new Zippin store will be located at the Southwest entrance of Golden 1 Center and will be open during Sacramento Kings home games and concerts at the arena. Sacramento Kings Chairman and Governor Vivek Ranadivé stated “We are committed to leveraging technology to identify and deliver cutting-edge, innovative solutions that enhance the fan experience,”  “Using AI-driven checkout-free technology we are excited to deliver a first-of-its-kind frictionless shopping experience ensuring our guests are able to get back to the action as quickly as possible.”
Starting this month (October 2019), Golden 1 Center fans and guests will have the opportunity to purchase food and beverage items such as popcorn, draft beer and a variety of snacks and drinks without the hassle of checkout lines and self-scanners.
For those of you who are not regular readers of this blog; San Francisco-based Zippin uses AI technology with cameras and sensors to accurately identify who bought what as shoppers walk around the store shopping naturally. So, here is how it will work:
Using the award-winning dual mode Sacramento Kings + Golden 1 Center app and/or the Zippin app, fans and guests can visit the store, grab items off the shelves, and exit without waiting anywhere or scanning any items. The receipt will appear in the app.
Shoppers who do not have the app will be able to enter the store by presenting a valid credit or debit card at the entrance.
Zippin’s technology also provides real-time inventory tracking allowing concessionaires to re-stock at just the right intervals and maximize sales conversion. As Zippin keeps accurate count of all the products on every shelf in the store, shoppers will be able to use the Kings or Zippin app to browse what is available in the store from anywhere.

Zippin CEO and Co-founder Krishna Motukuri stated “Banish the checkout line. That’s Zippin’s motto,”“I can’t think of a better place than a sports venue to eliminate the checkout line. When Zippin launches in Golden 1 Center this Fall, Sacramento Kings fans will be able to walk in, grab a beer, and walk out in under 30 seconds.”
Foodservice Solutions® specializes in outsourced business development. We can help you identify, quantify and qualify additional food retail segment opportunities or a new menu product segment and brand and menu integration strategy.  Foodservice Solutions® of Tacoma WA is the global leader in the Grocerant niche visit Facebook.com/Steven Johnson, Linkedin.com/in/grocerant/ or twitter.com/grocerant

Friday, September 13, 2019

To-Go Stores that are Cashier-less Rattle Retail


Not all legacy retailers are looking in the rear view window trying to do what they have always done some global leaders are Looking A Customer Ahead the same way Amazon is with its Amazon Go concept according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.
Technology is consumer relevant to Gen Z, Millennials, and Gen X is ways most legacy food CEO’s in the US have yet to understand according to Johnson.  So, Get this in yet another iteration of the fast-evolving field of checkout-free stores, Ahold Delhaize’s Albert Heijn division is testing a tiny, portable store that uses computer vision and weight sensors to provide checkout-free shopping.
In short, they are using trailer-sized store in the Netherlands offers checkout-free shopping to drive growth, customer relevance and test how they might use a cashier-less platform to drive sales moving forward.
Ahold Delhaize in partnership with the U.S.-based startup AiFi and the Dutch bank ING, is located in front of Albert Heijn’s support office and Ahold Delhaize’s headquarters in Zaandam in the Netherlands and will be tested by the company’s employees over the next two months. That as regular readers of this blog know is the exact way that Amazon introduced Amazon Go.
 Ahold Delhaize expects the store, branded under the company’s small-store Albert Heijn To Go concept, could be relocated to another location in the Netherlands later this year. Looking a customer ahead the new test unit is only 14 square meters, or about 150 square feet—about the size of a single-wide trailer home—the tiny store is packed with innovations “that make it possible to buy something as if you were taking it out of your refrigerator,” There is no checkout, and consumers do not need to scan products according to the company.
Restaurant chains trying to sell more food, drive year over year customer counts will have incremental problems selling meals if cashier-less small foot print stores move closer to the consumer than their restaurants can and sell for less since they don’t even use cashiers.
Ahold said that “The new unit, which is something like a walk-in vending machine, will be stocked with convenience items such as drinks and sandwiches and is among a wide variety of such stores in development, including several iterations by Ahold Delhaize. 
A separate Albert Heijn store inside the headquarter lobby in Zaandam utilizes a “Tap to Go” technology, which allows shoppers to pay for each item they take by tapping an electronic shelf tag with a shopping card or mobile app. Ahold Delhaize, which launched the concept two years ago, is still testing the technology at several locations in the Netherlands, officials said. The retailer said it would also be testing a driverless mobile store in the U.S. 
Food operators are moving forward companies the ilk of Amazon with Amazon Go units and partnerships between retailers and tech startups, such as deals between Grabango and Giant Eagle; Zippin and Lojas Americanas; and Trigo Vision and Tesco. 
Marit van Egmond, president of Albert Heijn stated “Convenience for our customers comes first. This latest concept not only makes shopping very easy—due to its autonomous nature, this ‘plug and play’ store can be placed at locations where there is a temporary need for a small store, from offices or university campuses to residential areas under construction that do not yet have shopping facilities,”… “A second advantage is that the store can always be open, which is useful for people who are on the road very early or very late.”
The store, will open its doors to shoppers with a swipe of their credit or debit card. Inside the store, shoppers can take items from the shelves in the manner of an Amazon Go store. A screen near the exit door will show customers their bill total, and their payment is processed automatically.
AiFi, based in Santa Clara, Calif., calls the unit a NanoStore. Steve Gu, CEO and co-founder, explained how it works: “We develop cutting-edge computer vision and sensing technologies to enable automated checkout. Cameras see where you are in the store and associate product items to your virtual basket. In addition, in-store sensors keep track of products that are taken off or put back on the shelves.”
“Multiple sensing modalities work like a symphony to accurately decipher who is grabbing what, instantaneously,” he continued. “As a result, customers can enjoy ultra-convenient and delightful shopping with lightning speed. The cameras determine the position of customers in the store without face recognition. They only register shapes and [arm] movements.”
Foodservice Solutions® team is here to help you drive top line sales and bottom-line profits. Are you looking a customer ahead? Visit www.FoodserviceSolutions.us for more information or contact: Steve@FoodserviceSolutions.us Remember success does leave clues and we just may the clue you need to propel your continued success.

Friday, February 23, 2018

Traditional Grocery Stores Must Evolve or Fade Away


If success does leave clues and it does, traditional grocery stores need to be authentic and customer relevant according to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. With 50% fewer traditional grocery stores today than in 2005 the writing is on the wall evolve with consumers or simply fade away.
In a new study from Phononic titled “The Store of the Future” found: Eighty-nine percent of Americans (89%) reported they want to shop in a grocery store that understands how to make buying an easier/more efficient experience. Eighty-five percent said grocery stores should make it easier to find merchandise. Clearly traditional grocery stores still don’t understand consumers need set.
In addition, 50% of consumers said supermarkets haven’t figured out how to use technology like other retailers. More than half (56%) said if grocers don’t enter the modern age, people will look for other ways to get their food.
The study went on to find Grocers’ first priority should be to use technology to preserve food quality. Ninety two percent of shoppers said it is important for consistent temperature control of all cold products they sell. More than three-quarters (79%) of consumers said they should consider smart technology in a refrigerated unit to find recipes, or the right pairings for cheese and other foods.
The tide has turned and consumer have been migrating from traditional grocery stores and sit down restaurants too new non-traditional outlets selling grocerant niche Ready-2-Eat and Heat-N-Eat fresh prepared food according to Johnson.

Now that Millennials have overtaken baby boomers as the largest generation, the number one beneficiary of that migration is the Convenience store sector according to Johnson.  C-stores are leaning fast how to leverage the customer inflow from The 65 Inch HDTV Syndrome.  Regular readers know that The 65 Inch HDTV Syndrome is a key driver of customer migration.  Consumer want Ready-2-Eat and Heat-N-Eat fresh food mix and match meal options.


Foodservice Solutions® specializes in outsourced business development. We can help you identify, quantify and qualify additional food retail segment opportunities or a new menu product segment and brand and menu integration strategy.  Foodservice Solutions® of Tacoma WA is the global leader in the Grocerant niche visit Facebook.com/Steven Johnson, Linkedin.com/in/grocerant/ or twitter.com/grocerant