Showing posts with label Chicken. Show all posts
Showing posts with label Chicken. Show all posts

Tuesday, November 3, 2026

Chickahhhn! When Chicken, Hip-Hop and Culture Become Ingredients in a Winning Food Marketing Strategy

 


What happens when a restaurant brand stops simply advertising its food and starts becoming part of the culture its customers enjoy? Well here is what Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® thinks.

You get something a little different from a traditional chicken commercial. You get music, nostalgia, social conversation, community participation and, hopefully, a reason for consumers to choose your restaurant.

Church’s Texas Chicken is taking that approach with its new original Southern hip-hop song and music video, “Chickahhhn,” featuring Memphis rapper Project Pat and Lil’ Lucky.

From the perspective of the Grocerant Guru®, this is more than a clever promotional campaign. It is an example of customer-focused, interactive and participatory food marketing. Church’s is attempting to connect its food with something consumers already enjoy: music, cultural identity, shared memories and entertainment.


That distinction matters.

Consumers do not spend their entire day thinking about restaurant brands. They spend time listening to music, watching videos, sharing social content, talking with friends and participating in cultural experiences. Food marketers who understand those behaviors have an opportunity to make their brands part of the conversation rather than interrupt it.

The objective is no longer simply to get consumers to see an advertisement. It is to give them something they want to experience, share and talk about.

The smartest ingredient: Church’s listened to its customers

One of the most interesting aspects of “Chickahhhn” is how the idea originated.

This was not simply a marketing department deciding that hip-hop might appeal to chicken customers. The campaign began with Lil’ Lucky creating his own Church’s-inspired version of Project Pat’s 2001 hit, “Chickenhead,” featuring Three 6 Mafia and La Chat.


That social media moment attracted the attention of Project Pat and Church’s creative agency, Brunner. Rather than ignore the organic conversation, Church’s recognized an opportunity and helped turn it into an official collaboration.

Fried Chicken, Biscuits & Sides+1

That is an important marketing lesson.

Listen first. Participate second. Promote third.

Consumers are increasingly capable of creating brand-related entertainment themselves. They remix, review, parody, photograph, record and share their experiences. When a retailer or restaurant recognizes that participation and responds authentically, it can turn a customer-created moment into a much larger brand experience.


Church’s also made several smart creative decisions:

·       Cultural relevance: Project Pat brings an established Memphis and Southern hip-hop identity to the campaign.

·       Nostalgia: The vintage Church’s logo, classic cars and throwback styling connect with consumers who remember earlier eras of the brand.

·       New talent: Lil’ Lucky represents the emerging creator who helped spark the original conversation.

·       Food identity: The campaign keeps chicken at the center rather than allowing the entertainment to completely overshadow the product.

·       Community connection: The brand positions music as a way to bring people together, extending its relationship with customers beyond the transaction.

This is what I call participatory food marketing: creating an experience in which customers can become part of the brand conversation instead of remaining passive advertising audiences.


Proven examples: Food brands are becoming entertainment brands

Church’s is not alone. Several restaurant brands are recognizing that entertainment can create additional opportunities for consumer engagement.

1. KFC: Finger Lickin' Machine

2026

KFC released an original track, “Finger Lickin’ Machine,” with a music video featuring Colonel Sanders. Importantly, the campaign connected entertainment to its Value Feast offerings, including $7, $9 and $11 meal options.

This is a useful example because the music does not exist in isolation. It supports a specific value proposition and gives consumers something entertaining to associate with the food offer.

Restaurant Business Online+1

2. Wendy’s: Songs to Listen to in a Wendy’s Parking Lot

2026

Wendy’s released an original emo-style album with songs built around recognizable restaurant and relationship experiences.

The strategy is interesting because Wendy’s is not simply placing its logo beside popular music. It is creating branded entertainment with a personality of its own. Consumers can discover and share the content without first being interested in a traditional restaurant advertisement.

EMARKETER+1

3. Chipotle: From Ground to Sound

2026

Chipotle partnered with the London Vegetable Orchestra to record an original composition using instruments made from vegetables featured in its restaurants.

Corn, peppers, avocado pits, lettuce and onions became part of the musical experience. The idea connects food ingredients with creativity, sustainability storytelling and brand recognition.

It is an imaginative way to make ingredients themselves part of the entertainment.

PR Newswire+1

4. KFC and Spotify: Entertainment that can move customers into restaurants

There is also measurable evidence that music-related marketing can do more than generate views.

In a Spotify advertising case study, KFC promoted a free Cinnabon Dessert Biscuits offer with the purchase of a 10-piece meal. The campaign reportedly generated 85,000 store visits and a 17% lift in in-store visitation, 3.4 times the QSR benchmark cited in the case study.

That is an important distinction: this was an audio advertising and promotional offer campaign, not an original-song campaign. Nevertheless, it demonstrates how music environments, relevant food offers and convenient purchase opportunities can work together to encourage actual restaurant visits.

Spotify Advertising

The lesson is straightforward: entertainment can earn attention, but connecting that attention to an actionable food offer creates an opportunity to convert engagement into sales.


The Grocerant connection: Don't stop at the song

Here is where I believe Church’s and other restaurant operators can take this strategy further.

Food marketing should not end when the music video ends.

Consumers move between restaurants, grocery stores, convenience stores, delivery platforms and prepared-food departments without necessarily thinking about the traditional boundaries separating those channels.

They want food that fits their schedules, budgets, flavor preferences and social occasions.

That is the Grocerant Niche opportunity.

Imagine Church’s extending “Chickahhhn” into a complete consumer participation platform:

·       Social media: Invite customers to create their own dance videos, food reactions and family chicken-meal moments using the campaign's original sound.

·       In-store experiences: Host local Chickahhhn nights featuring regional DJs, community artists and customer-generated content.

·       Meal bundles: Create family chicken meal deals that connect the campaign to a clear Price, Time and Flavor proposition.

·       Hand-Held Marketing: Put QR codes on takeout packaging, receipts and promotional materials that lead directly to the music video, playlist or customer challenge.

·       Community participation: Give emerging local artists opportunities to perform, collaborate and gain exposure through restaurant-based events.

·       Cross-channel engagement: Make the campaign relevant to dine-in, takeout, drive-thru and delivery customers, not just those who visit a restaurant for the entertainment.

The important point is to give consumers a reason to participate and a reason to purchase.

A music video can generate awareness. A customer challenge can generate participation. A compelling meal deal can generate transactions. A memorable restaurant experience can generate repeat visits.

These are different marketing jobs, and the strongest campaigns connect them.


Measuring more than views and likes

Restaurant executives should resist the temptation to declare a campaign successful simply because a video attracts attention.

The real test is whether that attention creates measurable customer behavior.

Church’s should be evaluating:

1.       Video views, completion rates and repeat listening.

2.       Customer-created videos, shares and organic mentions.

3.       QR-code scans and visits to campaign landing pages.

4.       Redemption of campaign-related offers and meal bundles.

5.       Incremental restaurant traffic and transaction counts.

6.       Average check and repeat purchase behavior.

7.       Participation and engagement in local communities.

There is also an important distinction between organic engagement and paid media exposure. A million impressions purchased through advertising are not necessarily equivalent to a million consumers choosing to share something because they genuinely enjoy it.

The objective should be to earn attention, encourage participation and connect both to a profitable food purchase.


Three Grocerant Guru® insights

1. Stop interrupting culture. Start participating in it.

Consumers don't need another restaurant advertisement telling them how good the chicken is. They need reasons to connect with a brand emotionally, socially and experientially. Church’s recognized a consumer-created social media moment and turned it into an opportunity. That is customer listening translated into marketing action.

2. Entertainment earns attention; food delivers the transaction.

A catchy song may get consumers talking, but the food, price, convenience and overall experience must close the deal. Connect cultural marketing to meal bundles, takeout, delivery and family occasions. Remember the Grocerant Guru's Price + Quality + Social + Portability = Value equation.

3. The next competitive advantage is consumer participation across channels.

Restaurants, grocery retailers and convenience stores should all be thinking about how customers can participate in their brands. Music, creators, social challenges, local events and interactive packaging can connect consumers to prepared meals wherever they shop. Don't think in channels. Think in consumer occasions.

The bottom line: Church’s Texas Chicken has an interesting opportunity with “Chickahhhn.” It has taken chicken, Southern hip-hop, nostalgia and a consumer-created social media moment and combined them into something bigger than a conventional food advertisement.

The Grocerant Guru® sees this as a reminder that successful food marketing is evolving. Consumers don't simply want to be marketed to. They want to be included, entertained, recognized and invited to participate.

The brands that understand that distinction will have an opportunity to earn more than a moment of attention. They can earn a place in consumers' conversations, purchasing decisions and everyday food experiences.

That's food marketing with a cultural beat and a commercial purpose.

Steven Johnson is the Grocerant Guru® at Tacoma, Washington-based Foodservice Solutions®. Foodservice Solutions® identified and coined the Grocerant Niche in 1996 and continues to champion the intersection of retail foodservice, prepared foods and evolving consumer behavior.



Tuesday, October 27, 2026

Mix-and-Match Meal Components Drive a Happier Home—and a Bigger Food Retail Opportunity

 


The consumer has taken control of dinner. Restaurants, convenience stores, and grocery retailers that help shoppers mix, match, and personalize meal components are positioned to compete for more occasions, bigger baskets, and repeat business according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.

“My mom made two dishes: Take it or Leave it.” Many of us grew up with that dinner-table ultimatum. Today, that approach feels increasingly out of step with consumers who expect choice, convenience, portability, flavor, and value.

Why should everyone in a household eat the same entrée, the same sides, or even eat at the same time?

They shouldn't have to.

Consumers can buy a pizza from a restaurant, a salad from a grocery deli, a beverage from a convenience store, and a dessert from a bakery. They can combine a restaurant burger with vegetables already in the refrigerator, or turn a grocery-store rotisserie chicken into several different meals.

The result is a new way of thinking about dinner: buy the components you want, assemble the meal you need, and let the consumer decide what belongs on the plate.


Once again according to Steven Johnson, Grocerant Guru® at Tacoma, Washington-based Foodservice Solutions®, this is where the Grocerant Niche creates a compelling opportunity for food manufacturers, restaurant operators, convenience-store retailers, and grocery merchants.

Since 1991, Foodservice Solutions® has championed the evolution of fresh-prepared Ready-2-Eat (RTE) and Heat-N-Eat (HnE) food solutions. The underlying principle remains relevant: consumers do not organize their lives around retail channels. They organize their lives around eating occasions.

The consumer has replaced “Take It or Leave It” with “Mix It and Match It”

Today's dinner decision is rarely just about selecting an entrée. It involves managing time, budgets, appetite, individual preferences, portion sizes, preparation, cleanup, and the competing demands of everyday life.

Some consumers want a complete prepared meal. Others want one signature restaurant item to make dinner special. Some want a quick individual portion, while others need to feed a family with different tastes.

Mix-and-match meal components address those differences without requiring every household to start cooking from scratch.

Consider a simple weeknight dinner:

·       A restaurant supplies pizza or grilled chicken.

·       A convenience store supplies a cold beverage and a ready-to-eat snack.

·       A grocery deli supplies a salad, prepared vegetables, or a side dish.

·       The household adds fresh fruit, bread, or another item already on hand.

Each retailer contributes something different. The consumer combines those products into one occasion.

This is not merely a new way to merchandise food. It is a different way to compete for the consumer's time, attention, appetite, and spending.


The food marketing numbers tell an important story

The latest available industry data provides strong evidence that prepared food, off-premises dining, and food purchasing across channels are commercially significant.

1. Consumers spend more on food away from home than food at home.

The USDA Economic Research Service reported in June 2026 that total U.S. food expenditures reached an inflation-adjusted $2.51 trillion in 2025, measured in 2025 dollars. Of that total, $1.41 trillion went to food away from home and $1.10 trillion to food at home. Food away from home accounted for 56.3% of total food expenditures.

These are expenditure figures, not proof that every consumer prefers restaurant food. But they illustrate the enormous economic importance of foodservice and the opportunity to connect prepared food with meals consumed at home.


2. Convenience-store foodservice is delivering significant profitability.

According to the National Association of Convenience Stores (NACS), U.S. convenience-store foodservice accounted for 28.5% of in-store sales and 38.9% of in-store gross profit dollars in 2025. Prepared food—including pizza, chicken, burgers, sandwiches, wraps, and salads—represented 73.9% of convenience-store foodservice sales. Total in-store foodservice and merchandise sales reached $341.2 billion in 2025.

Read those numbers carefully. Foodservice contributes a greater share of gross profit dollars than of sales. For convenience-store operators, prepared food is not simply an accessory to fuel purchases. It is a meaningful business in its own right.

That creates an opening for meal components that pair an entrée with a beverage, a snack, or another ready-to-eat item.


3. Restaurant takeout has become part of everyday consumer behavior.

The National Restaurant Association's 2025 Off-Premises Restaurant Trends report found that 47% of adults picked up restaurant takeout at least once a week, 42% used the drive-thru weekly, and 37% ordered delivery weekly. The report also found that 67% of surveyed consumers expressed interest in bundled meals.

The takeaway is significant: restaurant food is already traveling beyond restaurant dining rooms. The next opportunity is to make those products even more relevant to consumers assembling meals at home, at work, or on the go.

These three data points tell a compelling story. Foodservice is economically important, convenience-store prepared food is profitable, and restaurant takeout is a recurring consumer behavior. Together, they make a strong case for thinking beyond the traditional boundaries of a complete meal.

Why mix-and-match meal components work

1. They give consumers control without adding more work

Consumers can choose the portions, flavors, sides, and beverages that suit their needs. They can purchase one component or several, depending on the occasion.

A household does not need to prepare a full dinner to create a satisfying meal. Nor does every family member need to accept the same combination.

For retailers, that flexibility expands the number of ways a product can be purchased and used.

2. They help households manage value

Value is not simply the lowest price on a menu or shelf. It is the relationship between price, quality, portion size, convenience, and satisfaction.

A shopper may buy a prepared entrée and use food already at home for the sides. Another shopper may choose a restaurant entrée, a grocery-store salad, and a beverage from a convenience store.

Consumers can adjust the basket to their budget without giving up every element of the meal they want.

Retailers should make those choices transparent with sensible portions, clear pricing, meal suggestions, and combinations at multiple price points.

3. They support different schedules and appetites

Household members increasingly have different schedules, preferences, and eating routines. Mix-and-match components allow one person to eat now and another later, or enable each person to select a different entrée while sharing sides.

Individually packaged products can also reduce the need to prepare a large meal when only one or two people are eating.

The commercial opportunity is to serve the household as it actually operates—not as a traditional family-dinner advertisement might portray it.


4. They expand food occasions

A prepared chicken breast can become lunch, a dinner entrée, a salad topping, or an ingredient in tomorrow's wrap. Pizza can serve as a meal, a party item, or a late-night bite.

Products that can participate in multiple occasions give brands more opportunities to earn repeat purchases.

The challenge is to design the right portion, packaging, flavor profile, and price for each use.

5. They make discovery and variety easier

Consumers can experiment with new flavors without committing to an entire unfamiliar meal. A signature sauce, a globally inspired side, a new wrap, or a different beverage can refresh a familiar dinner.

Retailers can use limited-time offerings and seasonal combinations to encourage trial while keeping the basic meal-building process familiar.

Where consumers shop for meal components

The Grocerant Niche is not owned by one retail format. Each channel can contribute a different strength to the same food occasion.

Restaurants: The source of signature flavor

Restaurants have an advantage when consumers crave a distinctive product they do not want to make themselves. Pizza, burgers, fried chicken, tacos, sandwiches, fries, and signature sauces can become the centerpiece of a mix-and-match meal.

The opportunity is to think beyond selling a complete menu order. Restaurants can develop products and portions that travel well, retain quality, and combine easily with foods purchased elsewhere.

A restaurant that becomes the preferred source for one memorable meal component may earn a place in more household occasions.


Convenience stores: The source of speed and accessibility

Convenience stores offer quick transactions, convenient locations, extended operating hours, and a growing range of prepared foods and beverages.

The NACS 2025 figures show why this matters financially: prepared food represents nearly three-quarters of convenience-store foodservice sales. Pizza, chicken, burgers, sandwiches, wraps, salads, and beverages can serve as individual meal components or complete quick meals.

For operators, the challenge is to merchandise these products as solutions rather than isolated SKUs. A shopper purchasing a sandwich might also need a side, fruit, or beverage. Clear displays and credible combinations can help shoppers recognize those possibilities.

Grocery stores: The source of breadth and flexibility

Grocery stores can combine deli entrées, rotisserie chicken, prepared sides, fresh-cut fruit, salads, soups, bakery items, beverages, and packaged ingredients.

That breadth allows consumers to mix prepared food with food they already have at home. It also gives retailers opportunities to build meal solutions for one, two, or an entire household.

Grocery merchants should merchandise around occasions—weeknight dinner, lunch, game day, family gatherings, and individual meals—not simply around the department where each item is located.

The key insight is that consumers can move among all three channels to assemble a meal. A restaurant, a convenience store, and a grocery retailer may each win part of the same occasion.

How retailers turn mix-and-match into measurable sales

A successful strategy requires more than placing prepared foods together. It requires thoughtful product development, merchandising, pricing, and measurement.

Build baskets around occasions. Pair entrées with sides, sauces, desserts, and beverages. Make suggested combinations visible and easy to understand.

Offer flexible portions. Serve solo diners, couples, and larger households with appropriate package sizes. Portion flexibility can reduce waste and make products more accessible to different budgets.

Make value easy to recognize. Test bundles and combination pricing, but measure profitability rather than relying on sales volume alone. A discount that increases transactions but erodes margins may not create lasting value.

Protect food quality during transport. Packaging should support temperature control, food safety, texture, and appearance. Keep reheating and storage instructions clear where applicable.

Make products easy to combine. Compatible flavors, complementary textures, and convenient packaging can help consumers see how items fit together. Clear allergen and ingredient information also helps shoppers make informed choices.

Measure the results. Track units per transaction, attachment rates, repeat purchases, average basket size, gross margin, food waste, and customer response to different combinations. Compare test locations or periods where practical to distinguish real improvement from normal fluctuations.

The objective is not simply to sell more items. It is to build profitable, repeatable consumer occasions.


The competitive threat: Brands that think in channels instead of consumers

Traditional food marketing often separates restaurant customers from grocery shoppers and convenience-store customers. Consumers routinely cross those boundaries.

A person can buy lunch at a restaurant, pick up a beverage at a convenience store, and purchase dinner components at a supermarket on the same day. The next day, the pattern may be entirely different.

This is why brand protectionism and channel-centric thinking can become liabilities. When brands focus too narrowly on defending a traditional channel, they risk overlooking how consumers actually build meals.

The relevant questions are:

·       Which meal occasion is the consumer trying to solve?

·       What role can our product play in that occasion?

·       Does the product deliver the right flavor, portion, portability, quality, and price?

·       Can we make it easier for consumers to combine our product with other foods they already enjoy?

Brands that answer these questions can expand their relevance beyond a single transaction or traditional sales channel.

The bottom line: The consumer builds the meal—and decides who wins

Mix-and-match meal components are a practical response to modern consumer behavior. They provide choice, help households manage time and budgets, support different appetites, and allow prepared food to participate in more eating occasions.

The market evidence reinforces the opportunity. USDA expenditure data shows the scale of food away from home. NACS data highlights the profitability of convenience-store foodservice. National Restaurant Association research demonstrates the frequency of off-premises restaurant use and consumer interest in bundled meals.

Together, these indicators point toward a larger strategic opportunity: restaurants, convenience stores, and grocery retailers can compete more effectively when they make it easy for consumers to assemble the meal they want, wherever they choose to shop.

The old rule was “Take it or leave it.” The new rule is “Mix it, match it, and make it yours.”

The brands that understand this shift can earn more occasions and build stronger consumer relationships. Those that ignore it risk losing relevance as consumers migrate toward the products and retailers that best fit their lives.

Three insights from the Grocerant Guru®

1. The consumer's meal is the real competitive battleground. Stop defining competition only by retail channel. A restaurant entrée, a convenience-store side, and a grocery deli salad may all compete for a place in the same dinner.

2. Convenience without choice is an incomplete value proposition. Consumers want products that fit their schedules, appetites, budgets, and flavor preferences. Make meal components easy to select, combine, carry, and serve.

3. Build the basket by earning the next component. A successful entrée can lead to a side, a beverage, a snack, or a future purchase. Measure whether your products generate incremental, profitable sales and repeat occasions. Consumers ultimately decide which brands earn their loyalty—and where their next food dollar goes.

Steven Johnson is the Grocerant Guru® at Foodservice Solutions®, based in Tacoma, Washington. Foodservice Solutions® has championed the Grocerant Niche since 1991, focusing on the convergence of restaurant, grocery, and convenience retail through fresh-prepared Ready-2-Eat and Heat-N-Eat food solutions. Learn more at FoodserviceSolutions.us and Grocerant Guru on LinkedIn.