Restaurant chain after restaurant chain
beginning next week will start to report flat or down customer counts during
earnings season. Why, chain restaurants
are known for not being early adopters and for not leading, but following the
pack. Many restaurant CEO’s believe
doing no harm means doing nothing.
However when the customer has moved all retail food brands must move
with them or risk losing share of stomach to competitors.
We know three key reasons consumers are
migrating to non-traditional food outlets.
1. They are time stared.
2. The economy has created disequilibrium and inconsistent
employment.
3. They don’t like to grocery shop, but would like to cook, but
don’t know how.
While many restaurant chains had opted to
sit back and simply wait for customers to return to their brands other the ilk
of Cinnabon, Papa Murphy’s, Maggiano’s Little Italy and Bob Evans have
experimented, engaged, and edified additional consumer brand relevance with
non-traditional products in new non-traditional avenues of distribution.
Entrepreneurs on the other hand identified
the same set of consumer concerns, ceased the opportunity and jumped into the
retail food space. Not confined with
self-imposed brand limitations there is a new set of entrepreneurs thinking out-side
the box focusing on delivering branded solutions garnering share of stomach
from migrating restaurant consumers. Here at Foodservice Solutions® we are
getting asked all the time “why aren’t chain restaurants leveraging their
brands this way as well?”
Who are the companies and just what are
they doing? Here are three examples
HelloFresh, Blue Apron and Plated currently are the leaders providing solutions
to all but focusing on young urban professionals.
These three companies are e-commerce
reducing cost, the solution they deliver a branded “refrigerated box delivered
weekly with up to three ready-to-cook “gourmet” meals, featuring pre-measured
ingredients, fresh produce, meat and fish and detailed cooking instructions.”
All meals take less than 45 minutes to
prepared, the meals are creative and restaurant menu like, with flavor options
you would find in a chain restaurant. The for the most part each company post
the menu a week ahead, consumer can pick and choose what meals buy flavor and
time to cook.
Consumers lack the skill-set to cook from scratch as regular
readers of this blog know, rest brands have the ability to extend their brands,
menu’s and products directly into the home creating additional brand value
while increasing share of stomach. For
more Visit
www.FoodserviceSolutions.us or http://www.linkedin.com/in/grocerant or twitter.com/grocerant
Steven Johnson is Grocerant Guru at Tacoma,
WA based Foodservice Solutions, with extensive experience as a multi-unit
operator, consultant and brand/product positioning. Since 1991
Foodservice Solutions® of Tacoma, WA has been the global leader in the
Grocerant niche.
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