Integrating technology that is consumer empowering is a point of customer relevance that legacy grocery stores simply cannot overlook according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®. At Meijer ‘Scan & Shop is the technology that will add incremental customer relevance creating a platform for new electricity to drive top line growth and bottom line profits.
Recently Meijer introduced ‘Shop & Scan, an app that streamlines the checkout process by allowing customers to scan bar codes on products and bag them as they shop, which decreases checkout time, a known pain point in the shopping process.’
Terry Ledbetter, chief information officer for Meijer stated “Shop & Scan will make the Meijer experience dramatically faster and more convenient for our customers,” … “This technology joins our curbside pickup and home delivery programs to provide yet another option for Meijer customers to personalize their shopping experience.”
The Shop & Scan technology works with Meijer's popular mPerks program via a free app that customers can download through the App store. Once customers have completed their shopping, they simply scan their phone at a self-checkout lane and pay, making the checkout experience quick and easy. This service will be available at all 235 Meijer stores by the end of the summer. Have you found your new electricity?
It is true that at Meijer you can use Scan & Shop to buy your meal kit making dinner just one more step simpler. Success does leave clues clearly Meijer is making the most of them are you?
Foodservice Solutions® specializes in outsourced business development. We can help you identify, quantify and qualify additional food retail segment opportunities or a new menu product segment and brand and menu integration strategy. Foodservice Solutions® of Tacoma WA is the global leader in the Grocerant niche visit Facebook.com/Steven Johnson, Linkedin.com/in/grocerant/ or twitter.com/grocerant