Choice
Market is a grocerant niche fresh prepared food retailer that is crafting a
uniform experience across multiple avenues of distribution by investing in
cutting-edge technology, including its own delivery service, and vision-based
autonomous checkout, and that a success clue according to Steven Johnson,
Grocerant Guru® at Tacoma, WA based Foodservice
Solutions®.
All food retailers know that COVID-19 has
increased consumer demand for seamless delivery of convenience products, fresh
prepared foods and autonomous, contactless checkout, and Choice Market is doing
something about it.
Now with two locations in Denver, and two
more set to debut this year, Choice
Market is making a name for itself by leading with an upscale fresh grocerant
niche menu and cutting-edge technological advancements.
With its third c-store, Choice will
launch its second-generation design and omnichannel platform that updates its
mobile app and e-commerce website to allow customers to order not only prepared
foods, but the c-store chain’s entire SKU selection of convenience products for
delivery, empowering mix & match meal component bunding.
Keeping an eye on the future, the third
location will feature electric vehicle (EV) charging, a bike share, a new
interior layout and a revamp of Choice’s prepared-food ordering kiosks. Mike
Fogarty, owner and founder of Choice Market stated, “One of the big things
we’re working on is a full digital transformation for our app, e-commerce
website and in-store kiosk,” Integrating
brand messaging with relevant technology with a uniform experience for
customers, so shoppers receive the same experience regardless of how they shop
will work well according to Johnson.
Looking a customer ahead, Choice has
joined forces with a strategic tech partner to pilot “full-vision
self-checkout” at its fourth store, which it also plans to extend to future
sites. The fully autonomous checkout experience will be driven by artificial
intelligence (AI) vision-based technology that tracks products as customers
select them and will have the look and feel of an Amazon Go store with simply
walk out technology.
How important is grocerant niche fresh prepared
food for Choice? Prepared food represents 50% of Choice’s sales. “We’re
as much a restaurant as we are a market,” Fogarty said.
“We have a full scratch kitchen (where
everything is produced from raw ingredients), and we’re cooking with products
like organic produce and greens that are grown in an aeroponic farm about a
quarter mile away,” Fogarty said. “All of our proteins are antibiotic free,
hormone free. All of our breads are baked daily by local bakeries.” How is your company look a customer
ahead? Are you selling fresh food fast?
Are you ready for
some fresh ideations? Do your food marketing ideations look more like yesterday
than tomorrow? Interested in learning how Foodservice Solutions®
can edify your retail food brand while creating a platform for consumer convenient
meal participation, differentiation and individualization? Email us at: Steve@FoodserviceSolutions.us or visit us on our social media sites by clicking the
following links: Facebook, LinkedIn, or Twitter
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