Walgreens
acquisition of Duane Reade was a fresh re-start in New York City for the drug
store leader. Today, Duane Reade is providing the innovation platform for the
ever expanding Up-Market new footprint retail stores Walgreens is opening from
Los Angles to Boston.
Michelle
Carnagio, Duane Reade’s perishables category specialist, talking about pharmacy’s
customers “We’re bringing them in for the food and we’re keeping them there for
the drugstore,”
Duane
Reade today offers fresh foods at 56 of its 250 New York stores. They have now opened a second “up market”
concept in Manhattan with “home-style ready-to-eat prepared foods.”
The
up-market stores have trained foodservice employees staffing chopped salad
stations, a sushi bar, frozen yogurt machines, fresh bakery items and warm
soups station.
Carnagio
when speaking with Supermarket news “We have some side dishes like mashed
potatoes, a 1-pound container of mashed potatoes, that the ingredients in them
are mashed potatoes, milk or cream, butter and a little bit of salt,” …“It’s
like what you would make at home. So we’re offering customers an option — when
they’re out and about in their work day— of convenience, but better than
homemade because we made it.”
Walgreens
via Duane Reade incorporates consumer relevance watching New York restaurant
trends and incorporates them into prepared foods — including its sandwiches,
soups, appetizers and sides including a new gourmet mac-and-cheese offering. The retailer’s focus on fresh and premium
ingredients extends even to grab-and-go sandwiches, which are made with artisan
bread.
Success
does leave clues and Walgreens Up-Market stores from Los Angles to Boston are
finding it utilizing local sourced, fresh food and expanding the complement of
offerings consumers can count on from Walgreens. Serving Mix and Match Meal
component options that are fresh prepared is a hallmark of Grocerant niche
success.
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