The restaurant industry is facing many challenges in the post-pandemic world, such as labor shortages, rising costs, and changing customer preferences. To survive and thrive in this competitive market, restaurants need to adopt innovative solutions that can enhance their efficiency, quality, and customer satisfaction. One of these solutions is robotic food delivery, which is the use of autonomous robots to transport food from the kitchen to the tables or the customers' doorsteps.
Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions® believes
that robotic food delivery has many benefits for both restaurants and
customers, including the following:
1. Faster and hotter food: Robotic food delivery
can reduce the delivery time and ensure that the food arrives hot and fresh.
Robots can carry more dishes at once and navigate faster and more efficiently
than human delivery drivers. They can also avoid traffic jams, road accidents,
and parking issues. This can improve the customer experience and increase the
chances of repeat orders and positive reviews.
2. Lower costs
and higher profits: Robotic food delivery can save money for restaurants by
reducing labor costs, fuel costs, and delivery fees. Robots do not require
wages, benefits, or tips, and they can work around the clock without breaks or
fatigue. They also consume less energy and emit less carbon than vehicles. By
lowering the operational costs, robotic food delivery can increase the profit
margin and the return on investment for restaurants.
and safe delivery: Robotic food delivery can provide a contactless and safe
delivery option for customers who are concerned about health and hygiene.
Robots can eliminate the human-to-human contact and the risk of contamination
or infection. They can also securely store the food in locked compartments that
can only be opened by the customers using a code or a QR scan. This can enhance
the customer trust and loyalty and attract more health-conscious customers.
convenience and satisfaction: Robotic food delivery can offer more convenience
and satisfaction for customers who want to order food online and enjoy it at
their own place and pace. Customers can track the robot's location and arrival
time using an app or a website. They can also interact with the robot using
voice or touch commands and provide feedback or ratings. Some robots can even
entertain the customers with music, lights, or jokes. This can create a fun and
memorable dining experience and increase the customer retention and referral.
food delivery is not a futuristic fantasy, but a reality that is already
happening in many parts of the world. Several companies, such as Starship
Technologies, DoorDash, and Amazon, have launched their own robotic food
delivery services and partnered with various restaurants, grocery stores, and
universities. These robots have received positive feedback from both customers
and businesses and have proven their reliability and efficiency.
food delivery is the right thing to do if you want to look a customer ahead and
gain a competitive edge in the restaurant industry. By adopting robotic food
delivery, you can improve your service quality, lower your costs, increase your
profits, and satisfy your customers. Robotic food delivery is not only a smart
choice, but a necessary one for the future of restaurants. Wondering where to
consider this, self-driving smart shop provider Robomart has established a strategic
memorandum of understanding (MOU) with PIX Moving. The MOU will enable
Robomart to leverage PIX’s RoboBus and autonomous vehicle-manufacturing
expertise to enhance Robomart’s fleet of
autonomous mobile retail stores, including the application of PIX Moving Spaces
in such unmanned retail scenarios as Robomart smart shops. The initial
deployment of autonomous mobile retail stores will unfold in California,
encompassing unmanned ice cream parlors, cafés and quick-service restaurants.
Robomart’s on-demand autonomous stores feature such advanced systems as
proprietary checkout-free technology, temperature-controlled compartments and
sophisticated sensors for seamless autonomous operation, all overseen by
external cameras for 24/7 monitoring and security. Using these stores,
retailers can streamline the shopping process by eliminating ordering, picking
up, packaging and waiting in checkout lines. Among the company’s customers are
Unilever (Ben & Jerry’s), Mars and Fatty Mart, deploying more than 100
Moving will work closely with Robomart to grow its autonomous fleet through PIX
Moving Spaces and the exploration of several other business use cases.
Ahmed, co-founder and CEO of Robomart stated, “We are thrilled to collaborate
with PIX Moving,” … “While Robomart has been at the forefront of pioneering
autonomous mobile retail technology, PIX Moving’s expertise in custom
autonomous vehicle manufacturing is unparalleled. This partnership will enable
us to scale our fleet with high-quality advanced vehicles designed to deliver
an exceptional shopping experience. PIX Moving’s contribution to vehicle
manufacturing, combined with our robust retail technology, will redefine
convenience and accessibility in retail.”
Chuan, founder and CEO of San Francisco-based PIX Moving, stated, “Entering the
unmanned retail market in the U.S. and partnering with Robomart is a highly
strategic decision for PIX,” ... “With our diverse range of autonomous-driving
Moving Spaces and Robomart’s extensive operational experience in unmanned
retail, our collaboration will deliver a completely new shopping experience for
U.S. consumers — on-demand convenience at their fingertips.”
Solutions® team is here to help you drive top line sales and bottom-line
profits. Are you looking a customer ahead?
Visit GrocerantGuru.com for more information
or contact: Steve@FoodserviceSolutions.us Remember success
does leave clues and we just may the clue you need to propel your continued