For centuries, salt has played a
crucial role in human survival, serving as both a preservative and a vital
nutrient. Research has consistently shown that sodium is essential for
maintaining proper hydration, nerve function, and muscle contractions. According
to Steven Johnson Grocerant Guru®
at Tacoma, WA based Foodservice
Solutions®, many studies have indicated that both adults and children often
seek out salty foods to satisfy their body’s natural cravings, and pickles have
long been a preferred source of salt, offering both taste and nutritional
benefits.
In the evolving food industry,
quality, consistency, and service remain key drivers of consumer loyalty. At Mr. Pickle’s Sandwich Shop, a brand known
for its premium sandwiches and customer-first approach, leveraging cutting-edge
technology ensures it stays at the forefront of operational excellence and
customer satisfaction. With more than 60 locations, Mr. Pickle’s is set to introduce Samsung
Kiosks powered by GRUBBRR alongside dynamic digital menu boards to enhance the
dining experience and streamline service.
GRUBBRR’s advanced technology
seamlessly integrates with Mr. Pickle’s existing PAR point-of-sale (POS)
system, offering intelligent upselling features that drive efficiency and
increase revenue. These self-ordering Samsung Kiosks allow for reduced wait times,
improved order accuracy, and optimized workflows, ensuring that customers
receive their meals quickly without sacrificing quality.
“Today’s consumers expect
convenience, high-quality service, and personalized choices,” said Sara
Grofcsik, Head of Sales, Display Division, Samsung Electronics America. “Mr. Pickle’s Sandwich Shop understands
these expectations and is leveraging Samsung and GRUBBRR solutions to enhance
every dining experience. With seamless ordering and dynamic content management,
the brand continues to build lasting connections with its loyal customers.”
To further enrich the customer
experience, Mr. Pickle’s is implementing Samsung digital menu boards.
Positioned as a focal point upon entry, these menu boards provide visually
engaging displays that enhance menu visibility and streamline operations. Integrated
with the POS system, they allow real-time updates on menu offerings and
pricing, ensuring accuracy and efficiency while reinforcing the brand’s modern
and customer-focused approach.
Samsung’s restaurant and retail
solutions are celebrated for their reliability and innovation. The kiosks are
designed for high-traffic environments, ensuring durability and performance,
while digital menu boards offer crisp, vibrant visuals that strengthen branding
and communication. With Samsung Visual eXperience Transformation (VXT), a
cloud-native content management system, Mr. Pickle’s can remotely create and
deploy content across its entire network, keeping its messaging fresh and
relevant.
“We are excited to partner with Mr. Pickle’s Sandwich Shop, a brand
committed to leveraging technology for operational excellence and superior
customer experiences,” said Sam Zietz, Chief Executive Officer, GRUBBRR. “By
integrating our dynamic solutions with their existing systems, we’re helping
them optimize operations, enhance revenue, and create engaging experiences for
their guests.”
GRUBBRR software will analyze
customer interactions, gathering insights into order patterns and popular menu
selections. With this data, Mr. Pickle’s can fine-tune its menu, reduce waste,
and maximize the impact of its digital menu boards.
“At Mr. Pickle’s, we are always
looking for innovative ways to improve our operations and provide the best
experience for our customers,” said Chris Schefler, Chief Operating Officer,
Mr. Pickle’s Sandwich Shop. “With GRUBBRR’s technology and Samsung’s hardware,
we have the tools to enhance efficiency and elevate the in-store experience
through impactful, real-time digital solutions.”
As Mr. Pickle’s continues to
embrace next-generation technology, the introduction of self-ordering kiosks
and digital menu boards represents a significant step in its growth. Looking
ahead, the brand plans to launch the GRUBBRR Retail Media Network as a new
revenue stream, utilizing Samsung Visual eXperience Transformation (VXT) to
manage advertising content across its kiosks and in-window displays. With a
commitment to quality, consistency, and service, Mr. Pickle’s is poised to lead
the way in consumer-centric food technology.
Success Leaves Clues—Are You Ready to
Find Yours?
One key insight that continues to drive success is this: "The
consumer is dynamic, not static." This principle is the foundation of
our work at Foodservice Solutions®, where Steven Johnson, the
Grocerant Guru®, has been helping brands stay relevant in an ever-evolving
market.
Want to strengthen your brand’s connection with today’s
consumers? Let’s talk. Call 253-759-7869 for more information.
Stay Ahead of the Competition with
Fresh Ideas
Is your food marketing keeping up with tomorrow’s trends—or
stuck in yesterday’s playbook? If you're ready for fresh ideations that set
your brand apart, we’re here to help.
At Foodservice Solutions®, we specialize in consumer-driven
retail food strategies that enhance convenience, differentiation, and
individualization—key factors in driving growth.
👉 Email us at Steve@FoodserviceSolutions.us
👉 Connect with us on social media: Facebook, LinkedIn,
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