Saturday, September 3, 2022

Restaurant Employees Can Work from Home

It’s time to quit doing what you have always done and look at things a little differently. Employees are hard to find.  If you do not have enough employees many restaurants either reduce hours of operation or are closing one or two days a week. That’s does not work in the old business model nor does it work long term in many new business models according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.

If you have not heard of Bite Ninja, a tech company making remote work possible for the restaurant industry its time you did.  Bite Ninja recently announced that it has closed a $11.3 million bridge funding round, bringing the company’s total raised to date to $15.4 million. This round of financing will further enable the development of the company's proprietary and award-winning remote staffing technology and deploy additional resources to support Bite Ninja’s growing sales and marketing efforts targeting the entire quick-service sector.

Key investors in this most recent funding round include Manta Ray Ventures, Owl Ventures, Agfunder, Pioneer Fund and TRAC Unicorn fund. The latest bridge round will help elevate Bite Ninja's unique tech platform, bringing further momentum to the already rapid growth the company has experienced over the past year. Bite Ninja is currently signed with five of the top 20 quick-service chains in the country with several more expected to join by the end of Q4. Most recently, Bite Ninja successfully launched its front counter customer-facing platform, providing restaurant operators with an additional solution to their existing drive-thru services, as well as their command center solution for enterprise-level labor performance management and deployment.

Bite Ninja is currently powering some of the most notable quick service restaurants from coast to coast, providing operators with access to more than 12,000 qualified ‘Ninjas’ ready to serve customers and fill open shifts,” says Will Clem, CEO & co-founder of Bite Ninja. “We’re excited to push forward with the growth including targeting expansion overseas.”

Regular readers of this blog know that new research says delinquencies across all small businesses are at an 18-month high because of deteriorating business conditions and landlords raising their fees.

“About 46% of restaurants lacked the funds to pay their August rents, an 8-point jump in delinquencies from two months earlier, according to the latest survey of small businesses by Alignable Research Center.

If you own a chain restaurant or any restaurant you cannot keep doing what you have always done you must try and find a new normal, according to Johnson.  Paying rent comes before profits and if you can’t pay the rent, you cannot pay yourself. Stop doing what you have always done.  Try looking forward rather than backward.

Foodservice Solutions® team is here to help you drive top line sales and bottom-line profits. Are you looking a customer ahead? Does your messaging look more like yesterday that tomorrow?  Visit for more information or contact: Remember success does leave clues and we just may the clue you need to propel your continued success. 

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