As Super Bowl LIX approaches, Applebee’s is leading the charge to
redefine how restaurant brands engage with digitally savvy consumers by rolling
out a technology-driven promotion designed to entice Millennials and Gen Z
customers according to Steven Johnson
Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.
On February 9, guests ordering
online or through the Applebee’s app
can claim 20 free Boneless Wings with any $40 purchase using the promo code
SBWINGS25. These wings, already voted America’s favorite in a nationwide
double-blind taste test, come in tantalizing flavors like Classic Buffalo,
Honey BBQ, Garlic Parmesan, and Sweet Asian Chile, accompanied by Bleu cheese
or house-made buttermilk ranch.
Understanding the Power of
Digital Natives
Millennials and Gen Z, as digital natives, navigate their world through
technology. For restaurant brands, winning the hearts and wallets of these
cohorts is pivotal. Research shows that nearly 65% of Gen Z and Millennials
rely on mobile apps or websites to explore dining options, make reservations,
or place orders. By tying promotions directly to digital platforms, Applebee’s
strategically aligns with these generations’ dining habits while deepening
their loyalty through a personalized, tech-forward experience.
The Importance of Super Bowl
Sunday The
National Chicken Council’s 2024 Wing Report estimates that Americans consumed
approximately 1.45 billion chicken wings during last year’s Super Bowl. With
digital engagement on the rise—and 50% of Super Bowl-related food orders
originating online in 2024—Applebee’s promotion positions the chain as a go-to
destination for the big game. Leveraging America’s love for wings while
embracing digital ordering channels creates a compelling synergy, driving
top-line sales and repeat customer engagement.
Beyond Wings: The Pick 6 Tie-In In conjunction with the game, Applebee’s ongoing NFL Pick 6 promotion
offers customers an exciting game day bonus: six free Boneless Wings if a
defensive Pick Six occurs during the Super Bowl. This partnership with the NFL
reinforces Applebee’s as the "Official Grill + Bar" of the league,
weaving the brand into a key cultural and sporting moment. Such collaborations
capitalize on shared experiences and emotions, enhancing consumer connection to
the Applebee’s brand.
Food Industry Insights: Why This
Strategy Works
1. Convenience Meets Value: Millennials and Gen Z value
time-efficient meal solutions without compromising on experience. Offering free
wings for digital orders incentivizes these key demographics to engage,
aligning perfectly with their demand for Ready-2-Eat and Heat-n-Eat solutions.
2. Event-Specific Relevance: Capitalizing on Super Bowl
Sunday, a time when food plays a central role, Applebee’s captures its target
audience at a high-engagement moment. Strategic promotions tied to cultural
events foster brand relevance.
3. Brand Advocacy via Social
Sharing:
Both Millennials and Gen Z actively share food promotions and game day spreads
on social media. Applebee’s visible NFL affiliation encourages digital buzz,
enhancing organic reach.
Looking Ahead: Sustaining Growth
Through Digital Relationships
Applebee’s Super Bowl promotion is a microcosm of the broader trend—restaurants
must foster strong digital ties to retain and grow their customer base. By
leveraging app-driven campaigns, rewards systems, and timely, experiential
marketing, restaurant brands can build sustainable loyalty among Gen Z and
Millennial diners, ensuring long-term growth and market adaptability.
As the Grocerant Guru™, I see
Applebee’s strategy as a textbook case of blending traditional menu favorites
with innovative marketing—driving traffic, increasing check averages, and
fostering meaningful connections with a technology-first audience. Will Applebee’s
lead the charge for the ultimate game-day snack? Stay tuned as they bring
restaurant relevance to your Super Bowl table.ocourtesy of Applebee's
Don’t over reach. Are
you ready for some fresh ideations? Do your food marketing ideations look more
like yesterday than tomorrow? Interested in learning how Foodservice
Solutions®
can edify your retail food brand while creating a platform for consumer convenient
meal participation, differentiation and individualization? Email us at: Steve@FoodserviceSolutions.us or visit us on our social media sites by clicking the
following links: Facebook, LinkedIn, or Twitter
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