Restaurants, C-Stores, Furniture Stores, Liquor Stores, and Grocery
Stores are all expanding into the grocerant niche filled with Ready-2-Eat and
Heat-N-Eat fresh prepared food. The
grocerant niche continues to fuel innovation within the retail foodservice
sector around the world as regular readers of this blog know from Sweden, Malaysia, Australia, Germany , United States to name but a few.
According to a new
study, “Feeding the Global
Consumer,” from AlixPartners, a global business-advisory firm meals
and meal components that are targeted,
sold or delivered for “On-the-go”,
Dining, Delivery, leveraging new Technology
are “another trend shining through in the survey is consumers’ growing
interest, around the world, in dining while “on the go.”
Here are some of the
facts:
1. 23 percent of those
surveyed said they plan to increase their frequency of carryout meals over the
coming 12 months,
2. 52 percent of the
Chinese saying that,
3. 39 percent of the
Brazilians,
4. 26 percent of the
Germans
5. The U.S., possibly
the most saturated place in the world for drive thru’s and in-car multitasking,
came in at 15 percent.
6. Even more telling was
that respondents internationally said that on average they expect that
basically one of every four meals (23 percent) of any kind they eat in the
coming 12 months to be either carryout from a restaurant or some other form of
a “mobile meal,” such as food from convenience stores or grocery stores.
When the study turned
to technology the results were just as interesting. Here is what they found when asked to
identify the top-three most-important technologies a restaurant today can have:
1. 53 percent of respondents globally chose
online ordering, the No. 1 vote-getter of the options offered.
2. Digital menus (49
percent) were second and digital loyalty programs
3. (48 percent) third,
with mobile payments
4. (44 percent) and
mobile meal-ordering
5. (42 percent) rounding
out the top five.
6. Among US respondents,
the leader was digital loyalty programs, at 56 percent, followed by online
ordering (53 percent) and digital menus (52 percent).
Building meal
component sales today requires the understanding that it take an integrated,
branded, customer meal building focus that begin online. When the AlixPartners study asked how effective
online discount services are at influencing their dining-out decisions, 20
percent said such services are “extremely” influential and 49 percent said
“somewhat” influential. In addition, an average of 52 percent said they plan to
look for more discounts in the year ahead; and notably, those in the two
largest economies in the survey, the U.S .and China, came in at well above that
average, at 62 percent and 71 percent, respectively. Enough said. If your
footprint Digital? Digital Meals mean
fresh food sales.
Invite Foodservice Solutions® to complete a
grocerant program assessment, Grocerant ScoreCard. For brand, or product placement assistance
our Grocerant Guru® has the skill-set you are looking for. Since 1991 www.FoodserviceSolutions.us of Tacoma, WA has been the
global leader in the Grocerant niche. Contact: Steve@FoodserviceSolutions.us or 253-759-7869
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