Grocery stores have come a
long way from stocking the pantry to curbside pick, delivery, and App’s that
you can pick out your prepared meal or buy a meal kit and have it delivered to
your car, your home, or your office. According
to Steven Johnson,
Grocerant Guru® at Tacoma, WA based Foodservice Solutions® grocery stores are
now leveraging technology ‘App’s’ to answer the never ending question What’s
for Dinner?
Today 64.7% of
households do not know what’s for dinner at 4PM according to Foodservice
Solutions® latest Grocerant ScoreCards. According
to a study from eMarketer, grocery app usage will grow by
50% this year, and 18 million Americans will order food this way.” We most note that, brick-and-mortar grocery
stores are not going away and this is in fact marketing tool being leveraged to
garner back customers who have left for restaurants.
The eMarketer study
found that one out of five adults will order food through a grocery app next
year. “Shoppers are becoming more comfortable with ordering online in general,
and grocery is a part of that,” said eMarketer
senior analyst Patricia Orsini. In addition, the study shows that grocery app
usage among Americans will grow in the future from 18 million in 2018 to 30.4
million in 2022.
Consumers love hand
held food for immediate consumption but even more than that they love their
smart phones which have turned into a hand held marketing dream platform. In
general, mobile shopping is on the rise. For example, Forrester predicts that
smartphones will affect more than $1 trillion in U.S. retail
sales this year. Globally, mobile e-commerce sales reached $1.4 trillion in 2017 and are
expected to increase to $3.5 trillion in 2021.
A Nielsen global survey showed 18% of
shoppers used mobile coupons, 15% used mobile shopping lists and 14% used a
mobile retail loyalty program. In addition, about two-thirds of shoppers are
willing to use these products in the future.
As people become more
comfortable with ordering food through an app, grocery stores are taking
advantage of this. eMarketer defines a grocery app as one that allows you to
order fresh food from a retailer on demand. So, chain restaurants are
particularly vulnerable to the new fresh food options from grocery stores? Is your brand prepared?
Invite Foodservice
Solutions® to complete a Grocerant Program Assessment, Grocerant ScoreCard, or
for product positioning or placement assistance, or call our Grocerant
Guru®. Since 1991 www.FoodserviceSolutions.us of Tacoma, WA has been the
global leader in the Grocerant niche. Contact: Steve@FoodserviceSolutions.us or 253-759-7869
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