Back in the day Tesco was the global grocerant niche leader, food
industry icon and pace-setter of grocery trends and then the past began to
creep in as industry food industry veterans replaced innovators according to Steven
Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.
During
the 1990’s Tesco was the innovator driving industry excitement, customer relevance,
top line growth and bottom-line profits and the world watched, copied, and
followed their lead. However, over time innovative
leaderships was replaced and legacy category managers were sent into eke out
profits, as an unintended consequence they drove out innovation opening the door
for all sorts of retail competition.
Twenty-five
years later Tesco is rebooting, rereading the grocerant playbook and stepping-up
to stand out as a legacy grocery store search for customer relevance according
to Johnson. With a focus on Robot-driven
supermarkets, upmarket convenience stores and a tenfold increase in plant-based
ready meals it appears that the ‘halo’ of better-for-you food positioning
Johnson was encouraging Tesco to follow back in the day is about to take hold.
The
UK’s biggest supermarket chain, which accounts for nearly a third of
all groceries sold in the UK, told investors and City analysts at a
presentation on Tuesday there was still room for it to open additional small
stores in Britain including more than 100 One Stop outlets.
The
company has 169 One Stop franchises, in addition to 776 fully owned Tesco
outlets and more than 1,000 Tesco Express stores.
Today small stores are also a key part
of future growth overseas, including 750 new outlets in Thailand. While the
future for Tesco just might be robot technology within its distribution centers. It is also adding self-scanning handsets and
mobile apps, which enable shoppers to pay without using a till, are also
expected to help Tesco save £68m in costs as it aims for all self-scan
transactions to be cashless in two years and all self-service checkout payments
to be cashless within five years.
It is our hope
Tesco will continue to drive growth via innovation in customer touchpoints
rather than regressive category tactics of yesterday. Have
your sales and profits been stifled using legacy tactics of the 1990’s. Do your stores look more like yesterday than tomorrow?
Are you ready for
some fresh ideations? Do your food marketing tactics look more like yesterday
that tomorrow? Visit www.FoodserviceSolutions.us for more information
or contact: Steve@FoodserviceSolutions.us Remember success
does leave clues and we just may have the clue you need to propel your
continued success.
No comments:
Post a Comment