Yum Brands, with over 5,000 KFC
units in China alone has had global success.
However, Taco Bell has not been able to find its international footing
yet. Yum once again had decided to
follow McDonalds lead for McDonalds has long understood that strategy trumps
tactics in a global marketplace. McDonalds clearly is the Quick Service
Restaurant (QSR) leader in the United States and the World. Over the past 30+
years McDonalds has leveraged its consumer qualitative and quantitative
attributes via marvelous menu magic, building a better brand for global success.
Taco Bell has decided to join
McDonalds abandoning brand protectionism in favor of international unit growth
and sales success. Taco Bell, has had a very slow start in India according
to all reports including senior executives of the QSR company. Taco Bell,
having now undergone a major menu re-make will offer a menu with 60% localized
and vegetarian offerings in India. This
is a first for Taco Bell anywhere in the world.
Abandoning brand protectionism is what Foodservice Solutions® has
consistently recommended.
This is a very
good move on the part of Yum Brands and will provide the lift Taco Bell needs.
Here is a sample of what McDonalds is doing. In Germany you can find cold beer in most
McDonalds. Canada, have a
lobster dinner with the McLobster lobster roll. In fish-loving Norway, they
have the McLaks, a sandwich made of grilled salmon and dill sauce. In Hong
Kong, Rice Burgers, where the burgers
are in between, not burger buns, but two patties of glutinous rice.
Australians can
order Vegemite with your English muffin.
Australian Happy Meals serve something called the Pasta Zoo which is a
vegetable and cheese ravioli in the
shape of zoo
animals, served with a side of "Zoo Goo," made of tomato.
In Asia the shrimp
burger is called the "EBI Filet-O" in Japan. In Hong Kong, it's
formally titled the Shrimp Burger and comes on bread with lettuce and spicy
sauce. In addition you my Japan's own
shrimp tempura. These shrimp are encrusted in a light batter and dunk nicely
into tempura sauce.
In Malaysia you
can find a cup of porridge with bits of chicken, ginger, onion, shallots and chili
peppers.
In India there are no beef
burgers at McDonald's in India try the McVeggie -- a rice, bean and vegetable
patty that McDonald's treats predictably with breading -- or the McAloo Tikki
-- a potato-vegetable burger. Then there is the Maharaja Mac, which is a Big Mac made of lamb
or chicken meat.
In Egypt, but
across the Middle East. It serves the McArabia, two chicken or beef patties in
pita bread with lettuce, tomato, onion and tahini sauce. We see this more as a
transplanted hamburger than shawarma or falafel.
QSR brand protectionism is
not a success tactic nor is it a strategy. If success leaves clues in the
restaurant industry one clearly is incorporating consumer qualitative and quantitative attributes
into a menu magic.
For
international corporate presentations, educational forums, or keynotes contact:
Steven Johnson Grocerant Guru at Tacoma, WA based Foodservice Solutions. His extensive experience as a multi-unit
restaurant operator, consultant, brand / product positioning expert and public
speaking will leave success clues for all. Facebook.com/Steven
Johnson, Linkedin.com/in/grocerant or twitter.com/grocerant
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