Within the foodservice sector, success does leave clues. Duane Reade, Pinkie’s Liquor stores, Coles, Wegmans, Sheetz, Wawa, Central Market, and Green Zebra Grocery
all have found success within the grocerant niche garnering customers from
full-service restaurants, casual dining restaurants, and fast food outlets
according to Foodservice Solutions® Grocerant Guru®.
Consumer Reports estimates that prepared
meals purchased from grocery stores are now a nearly $29 billion-a-year
business. We ask; are you taking advantage of food retail customer
migration? Ikea the furniture store is
they report sales of fresh prepared food at over $ 2 Billion a year
back in 2013. Are you ready to sell Ready-2-Eat and
Heat-N-Eat fresh food? Is Ikea selling
more food than your restaurant chain?
In
recent work our friends at NPD found “In the 10-month period ended December
2015, that more than 40 percent of the population purchased prepared foods from
a grocery store, compared to 77 percent from a quick-service restaurant.”
Times they are a changing.
More stunning than that, the study found “In a four-week
period, consumers made an average of five visits to a grocery store for
prepared foods”. Many in the restaurant
industry dismiss the growth at grocery stores as not a serious threat; thinking
the food is not ‘restaurant quality’.
That thinking is simply outdated, when the customer’s moves the retailer
must move with them according to our Grocerant Guru®.
While
Foodservice Solutions® team identified,
quantified, and qualified that restaurant customer migration was linked
directly to “The 65 Inch HDTV
Sysdrome”. Bonnie Riggs team at NPD, QSR Plus Retail
Market Monitor data found “grocery prepared-food buyers are above-average
quick-service restaurant users. In addition, the heaviest grocery buyers
account for nearly 30 percent of grocery visits (about seven per month) for
ready-to-eat meals.” So, still wondering
where your customers are going?
Echoing
Foodservice Solutions® warning and call to arms, NPD food research icon Bonnie
Riggs stated “The greatest weakness for quick-service restaurants in competing
with grocery stores is dinner... Dinner is most important, followed by lunch,
for visits to grocery stores.”
Riggs
continued “I don’t think QSR operators realize the magnitude of their
vulnerability, especially at dinner, the daypart they have the greatest
challenges,” Convenience may be driving consumers to grab more prepared meals
to go, but the reason they are increasingly getting those meals from a grocery
stores is all about quality, variety, freshness and healthy options.
Grocery
stores the ilk of Winn Dixie have successfully
repositioned within the grocerant niche filled with Ready-2-Eat and Heat-N-Eat
fresh prepared food. Others the ilk of Kroger are experimenting
with fresh food and have not been as successful. In Kroger’s case they have time, money, and
a large store count to help carry them until they get it right according to our
Grocerant Guru®.
Chain
restaurants need to be aware that Duane Reade, Pinkie’s Liquor stores, Coles, Wegmans, Sheetz, Wawa, Central Market, and Green Zebra Grocery all have in the minds-eye of the consumer restaurant quality fresh
food. Does your brand complement the
consumer? Does your brand have a
component to edify the consumers “65 Inch HDTV Syndrome?
Visit: www.FoodserviceSolutions.us if you are
interested in learning how Foodservice Solutions® Five P’s of Food Marketing
can edify your retail food brand while creating a platform for consumer convenient
meal participation, differentiation and
individualization or request a Grocerant Program Assessment or
Grocerant Scorecard for more Email: Steve@FoodserviceSolutions.us
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