Foodservice
Solutions® Grocerant Guru® Steven Johnson likes to say that “Success does leave
clues” in the case of Yummy.com the customers have
spoken and it’s consumers that are driving the success at these local grocery
stores. Simply put give the customers
what they want and they will come back for more and that is exactly what
Yummy.com is doing focusing on ‘better, faster, fresher’.
Barnaby
Montgomery, co-founder of Yummy.com,
stated
“good enough” value proposition won't get you success with online
grocery. Your total value proposition has to be “better than” what the
competition is offering because it's only way to attract the volume of sales
needed to support the online business.
Now
with six-outlet grocery stores in Southern California Yummy.com has processed
more than 2.5 million orders; it owns and operates its entire business,
including stores, trucks, etc.; and it has never raised a dollar of outside
capital. In fact Yummy has funded its growth entirely from the profits of the
business. Yes, success does leave
clues.
Yummy.com
is all about the Price, Value, Service Equilibrium.
At its core Yummy.com’s value proposition is the promise to
deliver online orders in about 30 minutes, but speedy delivery isn’t the whole
story. The Yummy value proposition includes making the experience “better than
a trip to the store.” Barnaby is fond of saying that most of his customers
don’t want grocery delivery - they want a better experience.
Guided
with the understanding that customer expectations will continue to change,
continuous improvement is needed to maintain the promise of a shopping
experience that’s “truly better than the competition.” Yummy sells grocerant
niche fresh prepared food that is easily Mixed and Matched with legacy basic
CPG items that can complement any meal period.
Delivery,
pick-up, or walk-in Yummy.com is focused on today’s customer always evolving so
that they can be prepared for tomorrow’s customers. Grocerant niche Ready-2-Eat and Heat-N-Eat
fresh prepared food has become the foundation for new avenues of food
distribution.
www.FoodserviceSolutions.us is the global leader in grocerant niche
business development. We can help you
identify, quantify and qualify additional food retail segment
opportunities. Has your company had a
Grocerant ScoreCard completed? Want
one? Call 253-759-7869 Email: Steve@FoodserviceSolutions.us
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