The restaurant industry can prove to be a difficult platform to find
success. The simple fact of the matter
is give the customers what they want and how they want it and you will find
success according to Steven
Johnson, Grocerant Guru® at Tacoma, WA based Foodservice
Solutions®.
Consumers
will tell you what they like by their actions.
If you open a restaurant and sales continue to climb you are most likely
doing all the right things. However
consumers like more than just going in to a restaurant and sitting down and
enjoying dinner. Here is one example
from North Carolina based Salsarita’s Fresh
Mexican Grill.
Recently a
Salsarita’s Fresh Mexican Grill franchisee, Steve and Pam Stallings added a
drive-thru window to their existing location in Louisville’s Middletown
neighborhood. It features the chain’s new drive-thru model which also offers
Mexican favorites such as five flavorful house-made salsas, custom burritos,
tacos, nachos and salads made fresh to order with an extensive selection of
proteins, toppings and fillings.
This
location marks the third Salsarita’s drive-thru added or built to a new
restaurant. Salsarita’s drive-thru’s now generate 22 percent of restaurant
sales. “The Stallings have been great partners all along,” stated Phil
Friedman, president and CEO of Salsarita’s Fresh Mexican Grill. “They are the
highest producing sales volume franchisees in our system. The drive-thru
concept will enhance sales even further and make the dining experience more
convenient for their guests.”
“We’ve been
really excited to grow the brand in Louisville, and this turned out to be the
perfect time for us to add a drive-thru option to our existing restaurant,”
said Steve Stallings. As deeply rooted residents of Louisville, the Stallings
are active in their local community and host regular fundraisers at their
Salsarita’s locations to benefit local charitable organizations and sports
teams.
The simple fact is
drive-thru’s are not new to consumers they are increasingly in demand however.
If you have a sit down, fast casual, fine fast, or full service restaurant you
just might want to expand your service by giving consumers what they have grown
to expect, like and even demand according to Johnson.
Are you
trapped doing what you have always done and doing it the same way? Where is your new electricity coming from? Interested in learning how www.FoodserviceSolutions.us can edify your
retail food brand while creating a platform for consumer convenient
meal participation, differentiation and individualization? Email us at: Steve@FoodserviceSolutions.us or visit: www.FoodserviceSolutions.us for more information.
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