Monday, March 5, 2012

Grocerant Guru’s ready-2-eat fresh prepared food 10 steps for success.

Foodservice Solutions® Grocerant Guru Steven Johnson presented 10 steps required to build a solid brand position that will win customers while fending off competitors this weekend.  Here is a recap of his key note presentation.  Success does leave clues and here are 10 of them.

1.  Symbolism.   Why you are there!
The most successful brands are inclusive include values greater than themselves. A lifestyle, a philosophy, an emotion a point in time.

2.  A
story. Mos
t major brands have a story. Examples: if you like Ford vehicles, you might be familiar with the story of Henry Ford or if you love your Nikes, you probably know how the Nike swoosh logo was created.

3.  A tr
ack record. When your business is first starting out, don't fool yourself into believing that your marketing efforts are 'brand building' effor
ts. They're not because to build a real brand, you have to have an extensive track record with consumers.

4.  Trust.
When you'
ve consistently delivered for your customers long enough, you'll gain the type of trust that many brands have. Case in point: a friend of mine always reminds people that he won't buy an automobile that isn't a BMW. He's had a good experience with his and trusts so much in the company that he doesn't believe there's a better-made car.

5.  Expectatio
n. When a consu
mer chooses a product or service because of brand association, he or she is buying an expectation. Perhaps it's the expectation that the branded product is of higher quality or that the service will be provided in a more efficient manner.

6.  Differentiati
on. Expectation is o
ften borne of differentiation. Many brands offer products and services that are commodities but they're successful in developing some differentiation for their products and services that consumers are sold on.

7.  Imitators. Imi
tation is the sincerest of flattery and you're probably not a 'brand' until you have co
mpetitors trying to copy you.

8.  Market leadership.
Top brands are usuall
y looked at as leaders in the markets they compete in.

9.  Adaptability. The best
brands are flex
ible and capable of reshaping and reinventing themselves and their messages over time. Coca-Cola is a good example of a brand that has never abandoned its core product but has evolved its message over time to keep up with changes in the marketplace and society at large.

10.  A strong marketing presen
ce. Although it's nice to believe that you can market yourself for free on Facebook and Twitter, the reality is that brands aren't advertising on television and radio because they're dumb. Building and maintaining brand equity requires awareness and awareness requires broad marketing efforts.

Invite Foodservice Solutions® to complete a grocerant program assessment, brand, product placement or positioning assistance.  Since 1991 Foodservice Solutions® of Tacoma, WA has been the global leader in the Grocerant niche visit Johnson, or

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